CPD Reference for HR Professionals - Desklib

Running Head: CPD REFERENCE FOR HR PROFESSIONALS
June 28
2018
CPD reference for HR
professionals

CPD REFERENCE FOR HR PROFESSIONALS
1
Table of Contents
Introduction................................................................................................................................2
Continuing Professional Development and HR management....................................................2
Role and contribution of HR management.................................................................................3
Importance of HR management.............................................................................................5
Group dynamics.........................................................................................................................5
Elements of group dynamics at different stages....................................................................6
Forming..............................................................................................................................6
Storming.............................................................................................................................7
Team conflicts and resolutions...................................................................................................8
Functional attributes...............................................................................................................9
By origin of conflict...............................................................................................................9
By behaviour........................................................................................................................10
Group dynamics conflict resolution methods..........................................................................11
Project management techniques and role of HR management.................................................12
Project management techniques used while working as a HR professional........................13
Problem solving techniques and HR professional...................................................................15
Methods for influencing, persuading and negotiating with others...........................................17
Conclusion................................................................................................................................18
References................................................................................................................................19

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Introduction
HR professional are the key elements that an organization has to maintain its operation
effectively and efficiently. HR professionals have both the professional and personal
development opportunities while working in an organization. There are many organizations
operating in different field as well as in different locations. In an organization any operation
in the form of business tasks requires a collective effort from a group of people/employees
called teams. While working in an organization as a HR professional I got to know various
aspects of the HR management. Along with this I utilised the opportunities to develop myself
as a professional as well as an individual.
This report demonstrates the continuing professional development I got to get while working
in the organization. My job profile, HR professional, helped me to understand a variety of
operations that are beneficial for my professional as well as personal development. In this
report there is a thorough discussion about my personal development outcomes complying
with the CIPD demonstrations. The report primarily focuses on the individual HR
responsibility and how to build and develop capability, being a “Thinking performer” which
CIPD describes to other’s as forward-thinking ability. This adds value to the self-imposed
goals. It also explains continuous professional development i.e. CPD plan and the beginning
of the development record i.e. CPD record (Armstrong, and Taylor, 2014). The key
operations that helped me in my personal development and which are discussed in this report
are HR role and contribution, Project management techniques, Team conflicts and their
resolving techniques, different elements of team dynamics, and various methods we used to
influence, persuading, and negotiate for different tasks.
Continuing Professional Development and HR management
CPD

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CPD refers to the self-assessment by tracking and documentation of the key skills,
Experience, and knowledge the individuals get while working as a professional. This
particular term defines a physical documentation keeping a record of individual’s
professional development. This activity helps professional to manage and track their personal
development as a professional while working in an organization regardless what type of
organization individuals are working in (McAdams, and Olson, 2010). CPD activity requires
having a membership of some professional body for such operations or assessments.
HR management
HR management is defined as the lifeline of an organization as this particular element of the
organization manages all the operations performed by the organization directly or indirectly.
While working as a HR professional personal development of an individual can be assessed
with the help of institutes like CIPD. HR professional got to know a lot of things while
working as a HR professional in an organization.
Role and contribution of HR management
The role and contribution of the HR professional is built on many sections. The main role of
the HR professional can be defined mainly in three actions i.e. administrative, advisory and
executive. The HR professional works as a representative and performs activities such as
business partner; change agent; people resourcing, performance and development facilitator.
The ‘thinking performer’ paradigm; defining the contribution of the HR professional and the
acquisition of a positive reputation for efficiency, service delivery, trust and reliability;
overview of the knowledge, strategies and behaviours required for effective role
performance.
In this field CIPD is the oldest institute. This institute defines a HR professional map that
helps professional to keep track and document their personal development. The HR
professional map designed by the institute is shown below

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Source: https://www.cipd.co.uk/learn/career/profession-map
The CIPD likewise portray the four concentric circles of HR. The four circles are overseeing
self, overseeing in gatherings and groups, overseeing upwards and overseeing over the
association. The CIPD express that to be effective in HR you should be fruitful at dealing
with the four circles, (CIPD, 2017).
The CIPD has built up an expert guide to help HR experts. The CPD has eight practices, eight
expert zones and two centre regions. HR experts should work towards every one of the
regions to enhance their abilities which will thus expand their band of polished skill
guaranteeing HR is a business teach and does not stay in the specialist stage.
For example: In our organization we have HR professionals having a regular membership of
CIPD programmes so that we can utilize their knowledge, skills, and behavioural attitude for
better performance of HR management. Our HR team has an advantage of having such
professionals prepare efficient teams. They helped us to maximize the team efficiency along
with enhancing the effectiveness of our team works.

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Importance of HR management
This is important as the genuine commitment of any organization to set the objectives in such
a way, to the point that it will coordinate the ultimate objectives and target. These objectives
have to be met by the organization to maintain its status and hierarchy in the industry. Such
requirement can be fulfilled with an effective HR management team only. Co-ordination, the
most required element while working with different teams or departments in an organization,
can be provided with the help of an efficient HR management that can assess all the aspects
related to the team conflicts and help them to make a better co-ordination. While working as
a HR, one of the obligations is to finish getting ready projects, helping workers in finding a
fitting system to get to different activities, illustrating the association's HRM structure to
propel esteem and success and in conclusion contributing towards whole deal business
security remembering the ultimate objective to avoid aggravation.
Group dynamics
It is a system of both the psychological and sociological process that occurs in a group of
people while working on a common goal. In an organization, employees work individually as
well as in groups or teams (Levi, 2015). While making employees work in teams or groups it
is very difficult for HR managers to organise the complete process from the beginning of
team formation to the final presentation of the results (Van Vugt, and Schaller, 2008). HR
professionals involving in such activities have lot of thing to learn for their personal
development. These aspects of HR professional in managing the team works for an
organization are also a part of the CPD (Begley, 2009). Some of the aspects, while working
as a HR professional in the organization, I got to know are mentioned in this report.