History of Crew Resource Management and Aviation Safety

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History of Crew Resource Management and Aviation Safety
The CRM is a set of training process used in an environment where a human can be having
distressing impacts. It is used initially for enhancing the safety since it emphases on leadership,
decision making, and communication in the cockpit of an airliner. A National Transportation
Safety Board came up with recommendation after the crashing of United Airline thus this lead
to the existence of crew resource management (Cramoisi, 2009, p. 77).
Crew resources management is simply the using of human factors knowledge and expertise to
carry out flight tasks with an aim of using entire resources available. The personnel that is
attending the crew resource management must know that there is a need of requesting and
offering information in a proper and timely manner so that to space for making an accurate
decision. A critical information or data will be lacked as a result of poor delivery of information.
The investigation was conducted and it was realized that an emergency fuel situation was
communicated by the crew and the communication was reported not clear and the captain did
not request the first officer to repeat the information louder (Jensen, 2017, p. 97).
The crew resources management crew out of 1977 Tenerife airport disaster where Boeing 747
collided on the runway killing 583 people. Later, an innovative training was offered by NASA to
offer crew resources management training. Additionally, the attendants together with the pilots
were trained so that to provide a layer of enhanced communication and teamwork. Eradicating
communication barriers and solving problems more efficiently leading to increased safety is
achieved through undergoing training (McAllister, 2008, p. 236).

Crew resources management incorporates an extensive series of data, skills, and attitude
entailing situational awareness, solving of problems, communications, making of decisions and
teamwork. The introduction and development of crew resource management training has been
developed by numerous aviation organizations for example military aviation and major airlines
in the whole wide and it is now a must for pilots working under certain bodies such as FAA in US
and JAA in Europe to undergo the same training (Wiener, 2014, p. 329).
The crew resources management aims at fostering a climate or culture where authority may be
respectfully questioned. And it also recognizes the discrepancy between what is taking place
and what should be taking place. The expansion of CRM into air traffic control, maintenance of
aircraft and also aircraft design started in the 1990s and more the section of aircraft
maintenance gained traction as Maintenance Resource Management. As a result of the success
noticed in the aviation community, the CRM was later used in the healthcare section and also in
the fire sector. (Telfer, 2010, p. 234).
The modern Crew Resource Management emphases upon the controlling of the resources
obtainable to minimize errors comprising all sets of aviation specialist and nowadays the
practice of Crew Resource Management is becoming an essential part of commercial airline
operations (Jensen, 2017, p. 120).