Human Resource Management Issues in UK

Human resource
management issues in UK

Table of Contents
INTRODUCTION...........................................................................................................................1
Critical evaluation of cultural issues faced by the companies of UK in order to locate call
centre operation in Japan.............................................................................................................1
Critical evaluation of HRM issues UK companies needs to take into consideration when
locating a call centre operation in Japan.....................................................................................3
CONCLUSION ...............................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Human resource management is the practice of managing people at work place. In order
to expand business in the other countries company face many issues that can impact the business
and increase challenges(Ashtari and de Lange, 2019). In different countries there are different
culture and sub culture that have an impact on the business and its functioning. This report is
based on the HSBC Holdings plc, company is British multinational investment bank and
financial services holding company. It is largest bank of Europe, with the total assets of $2.715
trillion. Company wants to set up their call centre business in Japan. This report include various
opportunity and challenges faced by the company in order to setup business in the Japan. It also
include the cultural issues faced by the company of UK. Further, it also include human resource
issues that company face.
Critical evaluation of cultural issues faced by the companies of UK in order to locate call centre
operation in Japan.
There are various issues that company may face in order to locate call centre in the Japan.
Globalisation of business based on the cultural shift in the different countries. There are various
factors that have an impact on the business's functioning in the other countries. Below are
various cultural issues that company can face in order to locate business in Japan.
Religion and sub culture barriers:
Consumer attitude is highly influenced by the culture of the country. If company wants to
move in the new market in new countries, there are various cultural barriers that can affect the
business(Avidov-Ungar and Forkosh-Baruch, 2018). There are religions variations in the
customer preferences and market condition. It also influence the decision making process of the
company due to the cultural variations. In the context of HSBC, in order to locate call centre in
the Japan, company may face many cultural issues such as variations in the culture in Japan.
Also there are social integration that can be problematic for the business of HSBC. Company is
UK based and the culture of UK is totally different from the culture of the Japan. People in Japan
have different thought process and convening them for the investments in the bank can be
difficult for the HSBC.
Management practices across culture:
1