Critique Organisational Design to Support Decision Making in Complex Environments

Critique organisational design
to support decision making in
complex environments

Executive Summery
This is on considering a well-known fact which states that the organisational design is
apparent to support in the process of decision making in all sort of organisation. This is basically
to handle the complex environment at work that needs an impeccable setting with no faulty
measures to hinder into the work prospective of the employees. The present report has presented
a similar aspect of a chosen organisation named Samsung whose organisational design has been
critiqued to further determine its role in their accepted process of decision making. Lastly, it has
concluded those factors of organisational design that directly impacts upon the decision making
procedures of Samsung, along with their efficacy.

Table of Contents
INTRODUCTION...........................................................................................................................1
Main Body...................................................................................................................................1
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
An organisational design plays a very deep and crucial role in management of the
operations and activities. It will help in supporting of the organisational actions and activities
that will help in execution of targeted aims and goals and make decisions, that will be taken
within a firm. A good and innovative organisational design for technological or firm from any
sector will help it in having a good rise (Mok, Shen and Yang, 2015). The report will cover
effective critique and analysis of the design structure that is been followed at South Korean
technological giant, Samsung group. The firm is well known for its technological innovations
and great product designs that helped the organisation to develop a good and user friendly
products and services. Within 20 year of period, Samsung has evolved as the major technological
firm in the world from a small manufacturer of electronic items. The real purpose for report is to
identify the impact laid by these innovative measures and the major challenges faced by firm in
implementing these operations or culture. Besides this, on the basis of critique, various lessons or
measures of change management will be identified. The report will emphasis on the impact laid
by the innovation culture over the operations of the cited technological giant.
Main Body
Few years back, Samsung was just a firm manufacturing parts for the other electronic
manufacturers. On the personal level, they used to manufacture inexpensive electronic goods.
Even the prices were to be decided by marketers. But the firm lacked the innovation in designs
which was setting it back as compared to its competitors (Van Der Vegt And et.al., 2015). Then,
in 1996, the top management of firm decided to set up a strategy that would enable its engineers
to design and develop a good and innovative product line. It will help organisation to improve
the performance of the firm on a wider scale. By 21st century, Samsung was a leading firm in the
technological sector with many patents and designs at its names. This approach has helped the
firm to increase, not only the performance as an organisation but also the revenue generation,
good will with its stake holders and customer satisfaction level. Samsung is known for
introducing many technological advanced products and services for its customers, that has
supported the firm to gain an effective market position.
However, gaining these feats was not an easy task for the firm. The change management
measures and implementation of technological advancement faced many challenges for the deep
rooted management practices that impacted development process of the firm to a greater extent.
1