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Cross Cultural Communication and Business Relation

   

Added on  2021-04-19

6 Pages2112 Words77 Views
Running head: CROSS-CULTURAL COMMUNICATION AND BUSINESS RELATIONCROSS-CULTURAL COMMUNICATION AND BUSINESS RELATIONName of the StudentName of the UniversityAuthor Note

1CROSS-CULTURAL COMMUNCIATION AND BUSINESS RELATIONIntroductionPeople from different cultural background communicate with each other and sharingcultures for business, social reasons of education or art related works are considered as cross-cultural communication. This is a change and enhancement that helps in the economicdevelopment of the countries. The relationship between countries and their politics andtechnologies will also prosper through this process (Okoro 2012). Employees from one nationcan come and share their business with another nation through this cross-culturalcommunication. Thus, a business enhancement and development aspect is related to the thingand helps to expand the business globally.In this case study, Mary has to penetrate her business in China so etiquettes of China andtheir cultural development is one of the concerning aspects of Mary. Mr. Lau is a Chinese manand the first meeting is always very special for business so maintaining Chinese etiquette isspecial attention for her. The essay illustrates the possible penetrating issues of "The AromaShop' condiments business in China. Some of the products are really unknown to Chinese, sothey may have taken those condiments but in long-term business retention an economic, politicaland social support is needed and that is the main concern for Mary.Chinese business etiquetteIn case of business mentality, Chinese people are expecting well-prepared person forthe meeting. The speaker may take more than 10 copies of the proposal that what needs to beaddressed but a fluent manner is needed from them. Introducing the meeting with some wordsat the beginning is another aspect of meeting that Chinese people generally do. Establishment ofthe strong relationship is also important in case of closing the deal, and Chinese people valuethis kind of relationship for the further progression of business (Liu 2013). It is vital thatcomposure is being maintained by all the people in the meeting and that impacted a goodattitude towards the meeting. In case of decision making, Chinese people are taking lots of timefor making their decision. Sometimes the deals are heading towards the ultimate deadline butthey used to do this kind of things for gain some advantages. Chinese people enter their meetingvenue in hierarchical order (Harzing et al. 2012). They have maintained this thing and thatshowcase the promotable respect for the executives or managers. In between the meeting hours,they usually take 2 hours break for the refreshment. In case of greeting, handshakes are the most common thing that Chinese people areusually done at any of their meetings. Through the handshakes, a sophisticated greetingmentality and respect to the person in all forms have been evolved. In case of titles of courtesy,most of the people used their last name for interaction and communication. The thing is veryrelevant and dignitaries when the last name is used (So and Walker 2013). In case of theappreciation in the meeting, Chinese people use a couple of words in Chinese and respect theperson for his or her deeds. In case of pleasantries, traditional approaches of food or to knowabout the situation are being asked by the other members and that create a bonding withorganization employees and managers (Okoro 2012). In meeting, politically related discussionsare not allowed as some of these interactions are creating conflict between employee In meeting,Chinese are not allowed to use strong negative statement in meeting, this kind of situations aresetting back the moral of the meeting, thus problems are not considered as not a big issue of thenation.

2CROSS-CULTURAL COMMUNCIATION AND BUSINESS RELATIONIn case of body language or body movements, Chinese business etiquettes are alwayscalm and controlled. This process will encourage the personality of Chinese people and theirbody posture is always formal and self-control and respectfulness are reflected through theirbody (Okoro 2012). Proper dress code and simplified way of talking is the best approach in caseof business dealing. In case of slurping and belching while taking food is signifies theenjoyment. In a meeting projection cases, these etiquettes are also important and that is thereason all these etiquettes are needed to be judged by the people. If the idea of business is strongthen all the business meetings are merely a deal signing section and Mary has to present herselfin that manner so that Mr. Lau will accept the business and allowed the business in China. Cross-cultural miscommunicationCross-cultural miscommunication is a barrier in case of business advancement. Ifexecutives are not understood the culture and etiquette of the penetrating country then it will bequite tough for the business to expand their market over there. In case of law, morality, ethics,culture, art, belief, custom, and knowledge the new company and their executives will suffer inthe penetrating country. The miscommunication starts from there and the in case of theglobalised market it is a threat to the world (Moran, Abramson and Moran 2014). So socializethoughts are implemented by the company executives in all over the world so they can adopt theculture of another nation and also know the foreign culture and ethics to deal the business in aright way. A sensitive look at the other people's culture is important and their physicalenvironment is a learning factor for the business extension. Ethnocentrism is a challengingprocess as the process is dealing with the competition and the parameter of competition may beproduction, quality of the upgradation but the approach of the approach of the company isimportant in that section to get better result form that (Zhu and Bargiela-Chiappini 2013). In thiscase, communication with customers is also important and the relevant attitude, in that case, willstate the future of the business.HOFSTEDE Cultural Framework

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