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Cross Cultural Communication Assignment

   

Added on  2020-06-04

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CROSS CULTURALCOMMUNICATION
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INTRODUCTIONThere are so many types of people that collectively forms the body of the world. Itbasically includes their culture, region, way of living etc. all these factors together makes acomplete individual. Culture is having a deep impact on every single aspect of businesscommunication. It can be seen while communicating with people, respecting them, motivatingthem etc. There are many times that a company is operating in various countries and thus theemployees that are working there are of different nationality and culture (aziz Fageeh, 2011). So,it is the responsibility of management that no employee feels uncomfortable and adjustthemselves in the working environment. The countries that will be referred here is Australia andIndia. This report will discuss about all the cross cultural communication advantages anddisadvantages attached with this . MAIN BODY1. Cross cultural communication as a business issueThere is lot of difference between lifestyle of India and Australia. In India the retailingstores,working places are located near than Indian homes while the grocery chain,warehousesand other working chains are separate from the Australian houses. Thus people generally preferto start up their occupation in Foreign country as they can easily get raw materials and itemsfrom nearby locations which are needed by businessman and helps them in growing theirprofession. Education costs is Australia in more then India so thus many Australians establishtheir own college institutions in other country, generates lots of money and through it India canget good quality of service. Many food items are imported by Australian people as they can get low costlier itemsthan with Indian companies and they can start their retail stores .Through it India can generateprofits and spend their money in setting another industry or in another occupation. Indianlabourers are attracted towards foreign firms as they pay more wages as compared to India,sohence they are employed as workers in Australian enterprise. So thus India receives moreprofits and businesses can get good services. Insurance firms of Australia can receive cheapermedical services in cash from Indian Companies so thus they get best services and Indianenterprises receives more earnings. Thus there can be growth and development of these firms.1
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2. Cross Cultural communication as an ethical issueMany times people have to work together with people of different sectors, So, they haveto communicate with them, respect them , behave in a way that they do not feel hurt. But thereare many cases when cross cultural communication becomes an ethical issue because people ifIndian people are going to work in Australia but they do not know how to deal with Australians.So, it affect the working environment as they will not be able to communicate with each other.Many times it may lead to misunderstandings at the workplace as well. Also, people of differentcountries are having different perceptions so their choices or views clash many times whilediscussing something important, so, it is also an ethical issue for the company (Djerasimovic,20140).So, it is very essential for managers to improve the situation of company. Also, theindividuals are also required to have good knowledge about ethical values so that they cancommunicate inside the company in an effective manner and try to maintain a good workingenvironment. 3. Recent economic challenges that highlight the need to develop internal communicationDue to the sudden rise in companies becoming global, the ability to createcommunication across cultural boundaries has gained importance. It is very necessary forbusinesses that are operating globally to understand how to communicate with employees andcustomers having different culture so that they can achieve its goals and objectives and build avalue for stakeholders. With the increase in use if technology, the ability to communicateglobally and market the products and services has increased. It can be said because a companywho is situated in India can sell its products to Australian public with effective use oftechnology. So, because of all these economic changes, ability to communicate in a globalenvironment has become a challenge. Like if India and Australia is considered then it can be saidthat even though both parties can communicate with each other in an effective manner but therewill still be differences between them because of ethical and cultural differences (Fang, 2010).So, it is required that companies should try to remove all the cultural nuisances that are comingin their way in gaining profits and market share. 2
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