Cross-Cultural Management: Case Study and Personal Reflection

CROSS
CULTURAL
MANAGEMENT

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................4
Explain cross-cultural differences in the national cultures, customs, expectations, and
communication between the Australian and Japanese counterparts.......................................4
Critically evaluate the Cross-Culture issues which is identify as per the case study.............5
How Robert and Luke could have been better prepared for their trip to Japan......................6
What Lesson Does the Case Offer For Global Managers......................................................6
Reflective Essay ....................................................................................................................7
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Cross-cultural management varies in different regions and the traditions of each country.
The people have to understand and respect each culture in an organization. It is important to
understand because it improves the communication between two different cultures and this will
improve the employee's performance level and this will help an organization to enhance its
production level. The management needs to understand and communicate each employee's
religion and culture so that they support employees and increased their communication skills this
will make employees comfortable in the organization and employees can ask and discuss
anything freely with management so that they make good decisions making about an
organization (Tietze, 2021). This report includes a case study on cross-culture between
Australian and Japanese culture and how it will impact the organization and what barriers they
faced in the organization. It also includes this case study of cross-culture affects a global
manager in organization.