Recent Developments in CSR Activities by the Banking Industry Participants in the United Kingdom

Running head: DISSERTATION 0
RECENT DEVELOPMENTS IN CSR ACTIVITIES BY THE BANKING INDUSTRY
PARTICIPNATS IN THE UNITED KINGDOM
STUDENT DETAILS:

DISSERTATION 1
Abstract
Many countries faced joblessness and economic fall back because of drop in real economy.
After the disaster, United Kingdom was concerned to restore the faith in banks or other
financial institutions and how they can give contribution in financial progress and social
development. This research proposes a theoretical background link of corporate social
responsibility activities through banks or financial institutions. In recent, many developments
have been taken in corporate social responsibility activities by the banks in United Kingdom.
This research report studied the corporate social responsibility, an attitude placing moral
standards in the limelight. The corporate social responsibility differentiates several layers of
the responsibilities.
This research comprises various chapters to make the research in systematic manner. The
initial chapter provides background of research, aims of research and objectives. In the next
chapter, it describes the recent development in corporate social responsibility activities by
banks in United Kingdom. It also describes influence of corporate social responsibility on
banks. In the third chapter, different attitudes, methodologies, and approaches are discussed
to complete the research aims and purpose of research systematically. In the fourth chapter,
data is examined by a researcher with the help of interview and survey by a questionnaire. In
the fourth chapter, discoveries are discussed to develop a proper understanding of the result
of research. Lastly, full discoveries are summarized and suggested to conduct further
research.

DISSERTATION 2
Contents
1 First chapter: Introduction..................................................................................................3
1.1 Research Questions.....................................................................................................3
1.2 Research objectives.....................................................................................................3
1.3 Research rationale.......................................................................................................4
1.4 Dissertation structure...................................................................................................4
Introduction:.......................................................................................................................4
Literature Review:..............................................................................................................4
Research Methodology:.....................................................................................................5
Data Analysis and Findings:..............................................................................................5
Conclusion and Recommendation:....................................................................................5
2 Literature Review...............................................................................................................5
2.1 Introduction.................................................................................................................5
2.2 Meaning and concept of corporate social responsibility.............................................6
2.3 Impacts of corporate social responsibility on the bank-..............................................7
2.4 The perceptions towards the corporate social responsibility-.....................................8
2.5 The barriers for the banks to undertake corporate social responsibility-....................9
3 Research Methodology.....................................................................................................11
3.1 Introduction...............................................................................................................11
3.2 Research Philosophy.................................................................................................12
3.3 Research Approach....................................................................................................12
3.4 Research Design........................................................................................................12
3.5 Research Strategy......................................................................................................13
3.6 Data Collection Method............................................................................................13
3.6.1 Sampling Method...............................................................................................13
3.6.2 Data Analysis Method........................................................................................14
3.6.3 Ethical Consideration.........................................................................................14
3.6.4 Conclusion..........................................................................................................14
4 Chapter 4: Result..............................................................................................................15
4.1 Survey Questionnaire recent developments in CSR activities through banking sector
in United Kingdom...............................................................................................................15
4.1.1 Demographic Factor...........................................................................................15
Table 3: Impact of corporate social responsibility activities on banks....................................16
Chart 3: Impact of corporate social responsibility activities on banks....................................17
4.2 Table 5: The barriers for the banks to undertake corporate social responsibility-....18

DISSERTATION 3
4.3 Chart 5: The barriers for the banks to undertake corporate social responsibility-....19
4.4 Interview Questionnaire related to basic human rights of refugee children..............20
5 Chapter 5: Discussion......................................................................................................23
5.1 Impacts of corporate social responsibility on banks-................................................23
5.2 The perception about the corporate social responsibility..........................................23
5.3 Recent developments in corporate social responsibility activities through the
banking sector in United Kingdom......................................................................................24
6 Chapter 6: Conclusion and Recommendation..................................................................25
6.1 Conclusion.................................................................................................................25
6.1.1 Impacts of the corporate social responsibility on the banks in United Kingdom. 25
6.1.2 The perceptions about corporate social responsibility....................................................25
6.1.3 The barriers for the banks to undertake the corporate social responsibility...............25
6.2 Recommendation.......................................................................................................26
References................................................................................................................................27
Appendix..................................................................................................................................28
Survey through Questionnaire..................................................................................................28
Demographical based question............................................................................................28
Impacts of corporate social responsibility on the banks that affects the future growth and
progress of the banks or the banking sector in the United Kingdom.......................................28
The perceptions about the corporate social responsibility-..................................................29
Different types of barriers for the bank to undertaking the corporate social responsibility 29
Interview Questionnaire...........................................................................................................30

DISSERTATION 4
First chapter: Introduction
In present time, the model of corporate social responsibility is spreading very quickly
everywhere and in all sectors involving banking sector. The corporate social responsibility
differs from business to business. The corporate social responsibility may make many
benefits for banking sector. The essential thing is that how to increase reputation of bank and
enhance the commercial progress. The reason is that image of banks is necessary to keep their
old clients and attract more clients. It improves the economic status of bank. In this way, the
banks can achieve the advantages with the help of good risk management, integrity of staff
and good reputation by paying the attention to the social responsibilities. All banks know that
profits are depend upon their customers. They are supposed to become the social bank which
complete the social responsibilities.
In this way, corporate social responsibility in the banks has made high demand. The banks
may sanction the educational program, social program, ethnic program and the environmental
program. They may also take the step for health incentives. The banks apply the sponsorship
steps for the helpless groups or charitable non-profit corporations. This research report states
the problem of CSR barrier, bank’s corporate social responsibility models and various
positive elements of banks.
Research Questions
For achieving research objects, following research objectives will attained:
 What is meaning and concept of CSR?
 What are impacts of corporate social responsibility on the banks?
 What are perceptions towards the CSR?
 What are the barriers for the banks to undertake CSR?
 What are recent developments in CSR in United Kingdom?
Research objectives
It is very essential to evaluate real objects of the study because research objects help to
complete the research study in proper manner (Aydogdu and Asikgil, 2011). The main object
of this research is to evaluate the recent developments in corporate social responsibility in
United Kingdom. Some objects of research are discussed as follows-
 To understand the concept of CSR.
 To determine impacts of corporate social responsibility on banks.
 To examine perceptions towards the corporate social responsibility.

DISSERTATION 5
 For better understanding of barriers for banks to undertake corporate social
responsibility.
 To evaluate the current developments in corporate social responsibility activities
by banks in United Kingdom (Wilson, 2014).
Research rationale
The research is advantageous for the researchers to have good understanding about meaning
and concept of corporate social responsibility. It may good for all banks to understand the
corporate social responsibility and its impacts (Aulia, Djakman and Lusia, 2018). The
research studyis also important for the banking sector to know the recent developments in the
corporate social responsibility in United Kingdom. It may be also effective for banking
sectors to understand the different barriers for the banks to undertake corporate social
responsibility (Babbie, 2016).
Limitations of research
At the time of conducting research, the researcher can face many difficulties, problems, or
issues related to the research to complete the research study. These challenges, issues, or
problems can adversely affect the investigation study. These challenges, issues, or the
problems may affect the outcomes of the research. As per this, time, money and facts access
are some significant limitations that can bound the research study of researcher to produce
valid and consistent conclusions. According to this research process, less time to make
research can adversely affect the research study in terms of gathering a sufficient amount of
information from the various resources related to the problem of research. At the similar time,
money restraint can influence the researcher to conduct a proper research in the field. The
researcher cannot be able to access the inclusive range of data resources from various
geographical places to gather research specific figures and information. It can also limit the
consistency and genuineness of the research among the major shareholders (Lee and Riffe,
2017).
Dissertation structure
The structure of dissertation is utilised to complete the research study in a procedural and
practical manner (Cohen, Manion and Morrison, 2013). The dissertation structure is as
follows-

DISSERTATION 6
Introduction:
It is a first chapter of this research study, which includes the topic of research, background
data, research goal and purposes, problems related to research, and importance of research to
make a healthy base and information base related to the problems and challenges in research.
In addition of this, this introductory chapter also specifies the understanding in detail about
the limitations of research that the researcher faces in completing the research study.
Generally, the data of this chapter is proper for the researcher to decide the way of study and
discover the problem of the research meaningfully (De Klerk, de Villiers and Van Staden,
2015).
Literature Review:
The next chapter of the research study is the literature review. This chapter of literature
review defines the difficulties of research by an implementation of various concepts, models,
and philosophies. With the help of this literature review, a researcher may be able to
comprise the evaluation of existing material about the difficulties of research and measure the
level of difficulties. It has been exposed until date. A wide range of journals and articles are
studied for the literature review as it assistances to make theoretical knowledge in respect of
subject of research. It is also helpful for a researcher to consider the knowledge gap and
improve the base for applying the primary research methods (Mirvis, 2012).
Research Methodology:
In research methodology chapter, the various methods and attitudes are discussed to conduct
the research study in a moral manner and procedural way. In addition of this, many
methodologies, policies, values, data collection method, methodology of data analysis,
methods related to sampling and research design is defined and acceptable to ensure the
trustworthiness and rationality of outcomes and consequences of research. Along with these
advantages, the research techniques are reasonable as per the research purpose and research
topic as it is important to reach the effective outcomes and conclusions (Grey, 2013).
Data Analysis and Findings:
In the chapter of data analysis and findings, the researcher examines the data in respect of
research concern. This research study enables the substantial way for a researcher in order to
separating the combined information and estimates them against each object. In this case, it
helps the researcher to establish and evaluate the data rationally by using suitable data
analysis technique. By using this, the researcher is enabled to establish the information in a
procedural way to create a valid result (Qiu, Shaukat and Tharyan, 2016).

DISSERTATION 7
Conclusion and Recommendation:
The last chapter of research is conclusion and recommendation. In this last chapter of
research, the researcher is allowed to review the complete research study as per the
discoveries of research. It also makes the connection among research objects and discoveries
to achieve at the effective and consistent result. It also simplifies the recommendation
connected with the recent development in the corporate social responsibility in United
Kingdom. In the last, this chapter is beneficial to describe the practical implication for
directing the future researcher for conducting the research.
Literature Review
Introduction
The introduction chapter is most important chapter of this research study. With the help of
this, the researcher may establish theoretical knowledge regarding issue of research in more
important ways. The introduction also helps the researcher to make study of various
secondary resources. These secondary resources include books and journals related to the
recent development in corporate social responsibility activity in banking sector. With the help
of introductory chapter, the researcher may recognise the elements, which influence the CSR
activities in banking sector. Further, the introduction chapter also makes able the researcher
to assess the impacts of the development in CSR activities in banking sector (Karim, et al
2015).
Meaning and concept of corporate social responsibility
Since 1950s, many experts, government system, foreign institutions and various firms have
stated the problem of corporate social responsibility. The term of corporate social
responsibility is difficult and not certain term. The word corporate social responsibility is not
appeared initially in book namely Social Responsibilities of the businessmen. According to
Bowen (1953), the corporate social responsibility is the duty or obligation of the businessman
to follow those policies, to create those policies or to monitor those lines of actions which are
needed in respect of objects and value of communities or groups or the societies (Visser and
Tolhurst, 2017).
On the other hand, According to Friedman (1970), the nature of CSR activity is subject to
conflict. According to the CSR concept, involving in the corporate social responsibility was a
difficulty or clashes between interest of manager and interest of shareholders. As per the
theory of stakeholders, it was stated by Michael Hopkins (2003) that the corporate social