Corporate Social Responsibilities of Leading Supermarkets in Australia - Literature Review

Running head: LITERATURE REVIEW
Literature Review
Corporate Social Responsibilities of Leading Supermarkets in Australia
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1LITERATURE REVIEW
Table of Contents
1.0 Introduction................................................................................................................................2
1.1 Literature Review Scope........................................................................................................2
1.2 Literature Review Objectives.................................................................................................2
2.0 Concept of Corporate Social Responsibility..............................................................................3
3.0 Theories and Models of Corporate Social Responsibility.........................................................3
3.1 Carroll’s CSR Pyramid..........................................................................................................3
3.2 Ackerman’s Model of CSR....................................................................................................5
4.0 Critical Analysis of Corporate Social Responsibilities of leading supermarkets in Australia. .6
5.0 Importance of Corporate Social Responsibility on Leading Supermarkets of Australia...........9
6.0 Literature Gap..........................................................................................................................10
7.0 Conclusion...............................................................................................................................11
Reference List................................................................................................................................12

2LITERATURE REVIEW
1.0 Introduction
Literature review is concerned with the collection of information regarding a particular
topic from different types of scholarly papers. This literature review will explore of the corporate
social responsibilities (CSR) of leading Australian Supermarkets. Corporate social
responsibilities are the ranges of corporate initiatives towards the social wellbeing within which
the organizations operate their businesses (Singhapakdi et al. 2015). The literature review will
demonstrate the concepts of CSR in organizational context. Various theories and model of CSR
will also be highlighted in this literature review. The literature review will gather huge
information regarding the CSR activities performed by the leading Australian supermarkets. On
the other hand, the benefits of CSR activities on those supermarkets will also be the concern of
this literature review.
1.1 Literature Review Scope
The scope of the literature review lies on the exploring the corporate social
responsibilities of leading Australian Supermarkets. The literature review can provide huge
authentic secondary information to the subsequent researcher for conducting research on same
types of research topic. The literature review has also the scope of assessing the impact of CSR
activities on the leading Australian supermarkets.
1.2 Literature Review Objectives
 To demonstrate the corporate social responsibilities of the leading Australian
supermarkets
 To recognize the issues of corporate social responsibilities associated with the leading
Australian supermarkets

3LITERATURE REVIEW
 To highlight the impact of corporate social responsibilities on the leading Australian
supermarkets
2.0 Concept of Corporate Social Responsibility
Corporate social responsibility is the management concept, where the organizations
integrate environmental and social concern in their business operation for the wellbeing of the
stakeholders as well as society. According to Boulouta and Pitelis (2014), corporate social
responsibility is the corporate initiatives through which the organizations attempt to achieve the
balance of economic, social and environmental imperatives and at the same time meet the
expectations and shareholders and stakeholders. The organizations can express their CSR
initiatives through various forms like reducing wastes and pollution, contributing in social and
educational programs and earning adequate return for the employees and shareholders. On the
other hand, Lee, Kim and Kim (2018) opined that the organizations must need the approaches,
which fit the capacities and needs of the business for promoting effecting CSR activities.
Effective and well managed CSR activities have direct influence on enhancing the corporate
reputation and brand value of the business organizations.
3.0 Theories and Models of Corporate Social Responsibility
3.1 Carroll’s CSR Pyramid
Carroll’s CSR model demonstrates a simple pyramid, which helps the business
organization to perform CSR activities effective by demonstrating right ways of CSR
responsibilities. This model is consisted of four types of responsibilities namely economic
responsibility, social responsibility, legal responsibility and philanthropic responsibility.