Assignment CT015: Design Methods
Added on 2021-06-02
6 Pages1515 Words182 Views
Running head: CT015-3-2 Design Methods.CT015: Design Methods.[Name of the author][Name of the institution]1
Project backgroundThe proposed system is online-based and has a user interface and a management moduleinterface. The system should mainly keep track of customers, information regarding car booking,and vehicles' history (Preston, 2020). The customer panel facilitates the following features,including book appointments and views confirmed work. This system permits users to select andrent cars to make reservations according to their needs and preferences. Admin panel facilitatesthe following features: add appointment schedule, edit appointments schedule, view appointmentschedule, delete appointment schedule, add car service, and delete car service. Theadministrative module can easily find and search for user’s information through contact with thecustomer and their identities (Bai et al., 2018). According to the report, the car service booking system usually faces particularchallenges, including why potential customers are trembling while booking a car, negativereviews, etc. The employment panel neglects the customer’s understanding, such as mainlyconcern regarding driver's late; that is why the administrative panel cannot evaluate and enhanceits financial growth. The current system’s challenge has led to a significant drop in revenue inthe last three quarters.Our main goal is to adopt a modified car service booking system (Preston,2020). One of the main reasons that the change is deemed necessary is to increase individual andorganizational customers.Furthermore, a feedback analysis conducted in the last few months has indicated a highcustomer complaint based on the delayed or tedious booking process. Our main goal is tostrengthen the following objectives of customer relationship management through this system.The system can send evaluation forms to the customer through online messages, e-mails, andphone calls to assist in satisfaction activities (Saeeda et al., 2020). The system notifies users ofupdated status and informs them of all crucial details about booking.Software development modelThe SDLC model implies a structural framework for each development process, such astasks and activities. The SDLC model usually includes the requirement analysis, system design,development, testing, and maintenance phases (Hayat et al., 2019).According to the car service2
booking system, we can adapt the scrum methodology in the SDLC that determines all theactivities that will need to develop and maintain the system. Figure 1Scrum Methodology is a fast methodology used to manage projects during SDLC. Sometimes,Scrum can be thought of as a process management framework. Compared to waterfallmanagement, adopting the Scrum method is a significant change (SARKAR et al., 2018). Scrumfocuses more on collaboration, software functionality, team self-testing, and team flexibility toadapt to a changing environment. The following are the characteristics of the Scrum method: Individual-organizing crews. The product is developed in a series of one-month sprints.The requirements are taken as user-stories in a list of the product backlog.No special preparations for production prescribed.It is amongst the part of an agile approach.Artefacts or phases of scrum methodologyProduct backlog creation: At this point, the details of functional and huge developments aretransformed into user stories and epics. The user-stories are renovated from massive objects tosmaller objects placed on the product to-do list (Vogelzang et al., 2019). These epics might beconcluded inside the product backlog, but if they are not turned into user stories, they will not beincluded in the back of the sprint (Ardakani et al., 2018). The following mandatory fields arerequired in the user story.3
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