CULTURAL SAFETY IN HEALTHCARE1 Cultural Safety in Healthcare Cultural beliefs, customs, and traditions have a significant impact on how people understand health concepts. The belief that people have towards religion, social norms, and practices can impact how they take care of their health, the decisions they make, and the expectation they hold when seeking healthcare services from the practitioners. Cultural beliefs vary from one community to another, making it necessary for healthcare providers to understand these differences so that they can deliver holistic and culturally safe healthcare to patients. This paper analyzes three cultural safety needs, how they differ from the Australian healthcare models, and how registered nurses can respond to these differences to provide culturally safe health care. The Role of Families and Extended Family Members in Decision Making Patients differ in terms of their beliefs and how they want to be treated and handled when in the hands of the hands of healthcare providers. The concept of care of the Aboriginal and Torres Strait Islander people concept of healthcare views health as a traditionally holistic concept involving the patient, family members and the community at large (Balkisha, 2018). For the Aboriginal and Torres Strait Islander people, health does not mean the physical well-being of an individual. It encompasses emotional, social, and cultural wellbeing of the entire community. As a result, the patient cannot make independent decision without consulting extended family members as discussed in the publication of Queensland Government (2017). Any decision on the health of the patient should, therefore, promote the health of the patient as an individual and the moral well-being of the entire society. The individual need of the patient in the urban setting will also be different from that of the people in remote and rural areas.
CULTURAL SAFETY IN HEALTHCARE2 The differences that exist between the Australian policies and model of approach to health care and that of the aboriginals determine how each person responds to healthcare needs and cultural safety of the patient. The decision-making process on matters of health in the Australian and western healthcare settings encourage patient autonomy in decision making. Berlinger (2017) defines patient autonomy as the right of the patient to make independent decisions without influence from the healthcare provider. This model of care can cause moral stress and dilemma for healthcare providers that believe that they have a role of alleviating pain and suffering in the patient. According to Conway, Tsourtos, and & Lawn (2017), these differences can be barriers or facilitators in the delivery of the healthcare. The western concept of healthcare views the patient as an independent person that can make decisions without necessarily involving the family of the person. For instance, it may be difficult for the registered nurse to withdraw life support machine from the patient even when the patient requests to die in dignity. This is because life is viewed as a communal aspect and the physician may be sued for murder even when he adhered to the autonomy of the patient. Respect for cultures and patients can play a significant role in alleviating moral distress and enhancing culturally safe healthcare when handling aboriginal patients. Some patients may develop distrust and suspicion in healthcare when they feel that the registered nurse does not respect their culture. According to Cultural Ways (2017), it is important that the registered nurse respects the culture of the patient and treats each patient as an individual to avoid stereotyping errors. This is mainly possible when one wins the trust and confidence of the patient. Lili (2017) explains that registered nurses should be aware of the variation in cultural beliefs to avoid generalizations when administering healthcare. For instance, even though the western and Australian concept of care encourages patient autonomy, it is crucial that the health care provider
CULTURAL SAFETY IN HEALTHCARE3 cultivates an environment of understanding the patient before making decisions regarding the health status of the patient. If the culture places an emphasis on the family priority on making decisions, the registered nurse should create an environment that supports family intervention so that he can deliver culturally safe health care to the patient. In societies like that of the Aboriginal and Torres Strait Islander people where health is considered a holistic concept, the family of the patient will feel emotionally safe when it is involved in the decision making on health of the patient. In cases where the registered nurse does not understand the culture of the patient, it is important to consult and have full information before making decisions on how to help the patient. Religious Belief and the Meaning of Life and Death Different cultures and communities hold varying beliefs about life and death. These beliefs are shaped by religion or traditional beliefs about God as the supreme giver of life. According to Wilson, Kelly, Magarey, Jones, and Mackean (2016), some communities like the Hmong believe that it is only God who is the giver of life and one that knows when the person will die. This implies that a registered nurse cannot inform the patient with terminal illness about the death of the patient because it is only the giver of life that can take it away. As a result, staunch religious believers will not embrace any idea about death or physician-assisted suicide because only God can take life away. Davy and Kite (2017) further explain that some culture do not entertain any news about potential death of a patient because they believe that only God knows when each person will die. As a result, if a registered nurse reveals to the patient about their imminent death from a terminal illness, then the physician can be accused of planning to kill the patient.
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CULTURAL SAFETY IN HEALTHCARE4 This belief is different from the Australian model of care and healthcare policies, especially in areas where technology has made it possible for health practitioners to diagnose chronic diseases such as diabetes, cancer, blood pressure, and heart diseases. The moral dilemma associated with these conditions is that they often affect ethnic minorities, whose lives may be shaped by religious beliefs and the meaning they attach to faith. Some believers may be misled by religious beliefs to the extent that they can forego medication and focus on prayer and fasting expecting to be healed by God. The Australian health care policy and model of care encourages equal and full access to health care by all people, regardless of their religious beliefs and age. Fitzpatrick (2015) explains that the Australian health care model and policy encourages consent to treatment and freedom of choice regarding medication. This concept is different from that of religious people who may take advantage of the loop to deny their loved ones access to medication believing that God will heal them. The limitation of religious beliefs is that they undermine the government’s efforts to eliminate diseases such as diabetes and obesity that affect minority groups. If religious belief encourage people with terminal diseases to focus on faith instead of seeking medical intervention, it will be impossible for the government to get rid of some of these diseases. The goal of the government is to raise a healthy society that is free from lifestyle diseases such as obesity. Additionally, it is expected that when people undergo screening, they can know how to live responsible lives without placing their partners’ lives at in danger. There is a need for registered nurses to understand the need for striking a balance between the needs of the patient and the professional requirements for one to deliver culturally safe healthcare. Jilli (2017) explains that cultural barriers lead to inequitable access to health care for many Australians. The registered nurse has a role to play when it comes to understanding the
CULTURAL SAFETY IN HEALTHCARE5 cultural health care needs of the patient to avoid exposing the patient to stress and trauma when it comes to making decisions regarding the health care needs of the patient. Laverty (2017) explains that there is a need for the registered nurse or physician to incorporate the patient in the decision making to avoid harming causing emotional and psychological stress to the patient. The purpose of this intervention is to make sure that the health care provider delivers holistic care that resonates with the expectation of the patient while at the same time making sure that he promotes psychological, physical, and emotional welfare of the patient. Cultural Beliefs about Medications and Pain Relievers such as Opioids Western cultures have adopted the use of pain relievers such as opioids to help relieve pain in patients. Similarly, drugs like insulin have been used to treat and manage diabetes in patients. However, some cultures may find this as an odd medical intervention in treating and managing diseases. For instance, insulin contains some components from pork, yet Islamic and Hindu religions forbid consumption of pork products (Cultural Ways, 2017). Opioids are considered addictive substances, and many cultures in Africa tend to shun them because they are considered to lead to substance abuse and addiction. A similar reasoning applies to religious practices that are opposed to the use of opioids as pain relievers. For instance, the Catholic does not allow believers to subscribe to opioids. While this is mandatory for Catholic believers, some people do not adhere to this principle. This relaxation in the adherence may make some registered nurses to generalize their beliefs to other believers if they see them put on religious symbols used by the followers of the Catholic faith. The impact of nutrition, medications, and traditional and religious beliefs on the Australian health care models and policies cannot be underestimated. The advance in health care has made it possible for the government to provide affordable health care needs and interventions
CULTURAL SAFETY IN HEALTHCARE6 that seek to provide holistic care that resonates with the needs and expectations of patients. The advance in healthcare has made it possible for healthcare providers to prescribe opioids as pain relievers. However, some opioids like marijuana are linked to drug abuse and addiction when sold over the counter. Religious organizations have raised significant concerns on the high cases of drug abuse such as marijuana in pain management, even though they are still prescribed for pain management. This is a setback to the government’s goals and focus to affordable healthcare that seeks to alleviate suffering as discussed in the National Institute of Health (2018). Proponents of religious preferences and traditional approaches to health care standards have failed to develop confidence in the government’s ability to provide streamlined health care services that serve all citizens. Registered nurses need to develop individualized and personalized care when handling patients in hospitals. One of the possible interventions is to focus on respect for cultures and patients with the goal of understanding individual preferences for each patient and minimizing generalizations. The first step is to win the trust and confidence of the patient for one to understand how culture may affect the kind of treatment that the patient is seeking. Health care institutions should realize the need for streamlining healthcare services by incorporating cultural safety needs of patients in the service delivery for health care needs of the people of varying cultures. Some patients may develop distrust and suspicion in healthcare when they feel that the registered nurse does not respect their culture. According to Cultural Ways (2017), it is important that the registered nurse respects the culture of the patient and treats each patient as an individual to avoid stereotyping errors. This is mainly possible when one wins the trust and confidence of the patient. In cases where patients open up and explain that they are not allowed to use some drugs such as insulin and opioids because of their faith, the health care provider should be ready
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CULTURAL SAFETY IN HEALTHCARE7 to comply with the preferences of the patient to avoid causing harming the patient (Harfield, Davy, McArthur, Munn, Brown, & Brown 2018). Registered nurses should understand that diversity in health care will affect how patients respond to medication and how they relate with the health care providers. Staying culturally sensitive will prevent the registered nurse from interfering with the cultural beliefs of the patient. Conclusion Cultural safety in health care involves provision of holistic care that resonates with the needs and preferences of the patient. Cultural factors affect the relationship between the registered nurse and the patient. Sometimes the cultural needs of the patient do not resonate with the professional health care requirements and standards of care. Registered nurses should remain culturally sensitive and competent to make sure that they understand varying needs and preferences of their patients when they serve them. Aboriginal people are among the affected group because their preferences and health care choices may make it impossible for the health care provider to provide them with holistic and culturally safe health care.
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CULTURAL SAFETY IN HEALTHCARE10 Queensland Government (2017). Aboriginal and Torres Strait Islander Patient care guideline. Retrieved from https://www.health.qld.gov.au/__data/assets/pdf_file/0022/157333/patient_care_guidelin es.pdf Swihart, D., L. (2019).Cultural religious competence in clinical practice.NIH.gov.Retrieved from https://www.ncbi.nlm.nih.gov/books/NBK493216/ Wilson, A. M., Kelly, J., Magarey, A., Jones, M., & Mackean, T. (2016). Working at the interface in Aboriginal and Torres Strait Islander health: focusing on the individual health professional and their organization as a means to address health equity.International Journal for Equity in Health,15(1). Retrieved from https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5114820/