How different cultures influence talent management approaches: A study on DCS group

This study examines the impact of different cultures on talent management approaches of DCS group. It includes project aims and objectives, project management plan, work breakdown structure, and Gantt chart. The study applies qualitative and quantitative research methods to attain research objectives and analyzes data using suitable tools and techniques. The study provides recommendations to maintain cultural diversity and inclusion within the organization.

Unit6: Managing a
successful Bussines
project

Table of Contents
How do different cultures influence the talent management approaches taken by companies. A study on
DCS group...................................................................................................................................................3
Introduction.................................................................................................................................................3
P1) Develop project aims and objectives.................................................................................................3
P2) Project management plan..................................................................................................................4
P3) Produce a work break down structure and gantt chart to provide timeframes for completion...........5
P4) Apply qualitative and quantitative research methods to attain research objectives...........................7
P5) Analyze data using suitable tools and techniques..............................................................................9
P6) Recommendations...........................................................................................................................13
P7) Reflection........................................................................................................................................14
Conclusion.................................................................................................................................................15
References.................................................................................................................................................16
Appendices................................................................................................................................................17
Project log book.....................................................................................................................................17
Performance Review:............................................................................................................................20

How do different cultures influence the talent management approaches taken by
companies. A study on DCS group.
Introduction
Nowadays, people of different backgrounds, culture are likely to work together in
organization. Globalization has enhanced diversity at workplace. It is quite complex to manage
the employees of different culture, background and values. They are likely to give the
suggestions based on their perception, opinion, culture. For this purpose, suitable talent
management approaches are adopted by the company in order to maintain an inclusive
environment within the organization (Cunningham, 2017). In the given study, DCS group is
taken into consideration that is a distributor of health, beauty and household products. It was
founded in 1994 and currently operated the business from its headquarters at England. The
present study aims to identify impact of different cultures on talent management approaches of
the company.
P1) Develop project aims and objectives
Research Aim:
“To identify how different cultures influence the talent management approaches taken by
companies”. A study on DCS group.
Research objectives:
 To understand the significance of culture difference within organization.
 To identify the impact of culture difference on talent management approaches of the DCS
group.
 To develop effective talent management approaches in order to maintain cultural
diversity and inclusion within DCS group.
Research Questions:
 Discuss the significance of culture difference within organization?

 What is the impact of culture difference on talent management approaches of the DCS
group?
 What kind of talent management approaches can be adopted in order to maintain cultural
diversity and inclusion within DCS group?
P2) Project management plan
It is defined as a formal document which consist of important information associated to
carrying out a study. It includes factors such as cost, quality, time, scope, communication and
many more. The project management plan for present study is given below:
Scope: The present study has broad scope as executing talent strategies help respective
company to retain talent and enhance its productivity and performance level. Along with this, it
also help organisation to attain competitive edge by discovering talent at workplace (Silvius,
2017).
Cost: It is one of the significant aspect which help investigator to set budget and conduct
research activities in a proper manner. The allocated budget to conduct the study is $7000 that
help in completion of all research activities.
Time: It is vital for research worker to set time of each and every activity as it help to laid
research objectives. For carrying out the present study, the time required is 20 weeks.
Quality: This aspect is directly reflecting on the quality and effectiveness of study which
is conducted by investigator. In the present study, the data is gathered from credible sources and
participants who provide original information which further shows the quality of research is high
(Yap, Abdul-Rahman and Chen, 2017).
Communication: This is a factor which state the tools which is used by researcher with
the objective communicate relevant information to the people associated with investigation. In
relation to present study, there will be use of non-verbal communication forms in order to
communicate with stakeholders (Guinan, Parise and Langowitz, 2019).
Resources: There are various resources required for conducting a study that is manpower,
financial resources, technological resources and so on. It is vital for researcher to ensure

availability of resources on time as it help in completing study without and interruptions and
delays.
Risk: There are various forms of risk which may impact on present course of study such as
lack of communication, non-availability of resources, limited time and many more (Kobarg,
Stumpf-Wollersheim and Welpe, 2019).
P3) Produce a work break down structure and gantt chart to provide timeframes for completion
Work break down structure:
To complete a complex multi-step project, Work break down structure is used. It is a way
to divide the entire project into small components so that the things can be done faster and
efficiently. The main aim of WBS is to make a large project manageable by breaking it down
into small activities. Here, work needs to be done by team members continuously. WBS leads
towards productive and easy management of the entire project. Before creating work breakdown
structure, it is important to determine the scope of the entire project by maintaining proper
communication with stakeholders. Breaking down the activities into small chunks makes the
project manageable in an efficient manner (Petrick and Furr, 2017). In project management, it is
the highly crucial tool that includes scope, cost, schedule and more. The main aim of creating a
WBS is to minimize the complexity level of project. With this, the project manager can manage
the entire project mor effectively and appropriately.

Gantt chart:
To complete the complex projects, it is the most useful tool. This tool is used to show the
activities and display time against them. On the left side, there is list of activities along with a
suitable timeframe. Gantt chart is a graphical method to represent different activities and time to
complete those activities. It helps the team to plan the work as pet deadlines by using the
resources optimally. In Gantt chart, starting and end date of project, milestones, dependencies
and more can also be included. This tool is used to build and manage a comprehensive project
efficiently (Hillson and Simon, 2020). Here, the tasks are scheduled along with the deadlines. In
other words, this tool is highly useful for the accomplishment of project successfully within the
stipulated period of time.

P4) Apply qualitative and quantitative research methods to attain research objectives
Qualitative research method: It is defined as method where information is available in a
theoretical manner and is in non-numerical form (Villani, Greco and Phillips, 2017).
Quantitative research method: Herein, the information is gathered in numerical form
which is based on facts and figures which help in making study more effective and reliable.
Primary method: It is defined as the original and first-hand information that is collected by
researcher with the objective to gain in-depth knowledge about topic (Mavi and Standing, 2018).
There are different methods by which primary data is collected that is survey, observation,
interview and so on.
Secondary method: This form of information is obtained through existing sources that is
journals, books, websites and so on. It helps to gain viewpoint of various authors on specific
topic due to which effective conclusion can be drawn (Ozorhon and Oral, 2017).
For the present study, primary data is collected by researcher as it help in gathering
quantitative information and also allow to gain in-depth knowledge about topic. Moreover, it
also helps to attain research objectives in a timely manner.
Sampling: It is defined as the process used to select sample size from the total population in
order to gather information. In the present study, random sampling which is a form of probability
sampling is taken into consideration. The 20 employees of DCS group are chosen as participants
and the reason to choose them as respondents is they provide effective knowledge about the
topic.
Questionaire

Question 1) Are you familiar with the concept of diversification and inclusion at
workplace?
A) Yes
B) No
Question 2) What strategies can be used by DCS group to minimize the cultural differences
within the company?
A) Clear and polite communications
B) Cross culture training
C) Share knowledge
Question 3) What barriers are faced by managers of DCS group while handling employees
of different culture within the organization?
A) Lack of consent
B) Conflicts
C) Delay in decision-making
Question 4) In your opinion, does culture difference influences the talent management
approaches of DCS group?
A) Yes
B) No
Question 5) Does talent management approaches can be implemented to deal with the
cultural issues within the company?
A) Yes
B) No
P5) Analyze data using suitable tools and techniques
Question 1) Are you familiar with the concept of diversification and Frequency

inclusion at workplace?
A) Yes 15
B) No 5
75%
25%
Chart Title
A) Yes B) No
Interpretation: From the above-graph, it is analyzed that 15 individuals out of 20 are well aware
with the concept of diversity and inclusion at workplace. However, there are some respondents
who still do not hear about such concept. It is monitored that majority of the respondents know
what is the concept of diversity and inclusion.

Question 2) What strategies can be used by DCS group to minimize the
cultural differences within the company?
Frequency
A) Clear and polite communications 8
C) Cross culture training 7
B) Share Knowledge 5
40%
35%
25%
Chart Title
A) Clear and polite communications A) Cross culture training
B) Share Knowledge
Interpretation: The above graph demonstrates that there are ample of strategies used by DCS
group to manage the culture differences at workplace. After interviewing the candidates, it is
found that 8 respondents consider clear and polite communication as the most important strategy.
On other side, as per 7 respondents cross culture training is a crucial strategy in order to
minimize the cultural differences. Rest 5 respondents assume share knowledge as the significant
strategy of minimizing culture differences.

Question 3) What barriers are faced by managers of DCS group while
handling employees of different culture within the organization?
Frequency
A) Lack of Consent 9
B) Conflicts 7
C) Delay in decision-making 4
45%
35%
20%
Chart Title
A) Lack of Consent A) Conflicts B) Delay in decision-making
Interpretation: Through the above-graph, it is analyzed that managers of DCS group face ample
of issues while managing diversify workforce. According to 9 respondents out of 20, the
company faces major issues in terms of lack of consent due to difference in culture of the
employees. Additionally, there are 7 respondents as per whom conflicts are the major issue of
diversify workforce. Rest, 4 respondents consider delay in decision-making as one of the major
issues due to cultural difference of the employees.

Question 4) In your opinion, does culture difference influences the talent
management approaches of DCS group?
Frequency
A) Yes 13
B) No 7
65%
35%
Chart Title
Yes No
Interpretation: It is monitored through above graph that culture differences put a major impact
on talent management approaches of DCS group. 13 respondents out of 20 are agreed that culture
difference puts a major impact on the talent management strategies of the company. Rest 7
respondents consider that culture different is not likely to have significant influence on the talent
management approaches of the organization.

Question 5) Does talent management approaches can be implemented to
deal with the cultural issues within the company?
Frequency
A) Yes 14
B) No 6
70%
30%
Chart Title
Yes No
Interpretation: From the above graph, it is analyzed that as per 14 respondents talent
management strategies can be adopted in order to handle the issue of culture difference. Rest 6
respondents are not agree with this concept that talent management approaches are sufficient to
deal with culture related issues within the organization.
P6) Recommendations
Out of the above discussion, it is analyzed that DCS group is facing ample of issues. To
deal with such issues, it is required to implement significant strategies. In this context, the
necessary recommendations are mentioned below:
 It is suggested that the company is required to arrange cross-sectional training to improve
the cultural knowledge of the employees. It will enhance the knowledge base of the

employees regarding different culture. This will make them enable to interact and
coordinate with other team members appropriately. With this, the company can minimize
the cultural issues and differences at workplace by enhancing diversity and inclusion
within the organization.
 There is requirement to arrange informal meetings so that the employees get opportunity
to meet with each other. During such meetings they can share thoughts, opinions with
each other. It will enhance the coordination and interaction among workforce so that they
will put maximum efforts to ensure future growth and success of the company.
 It is suggested that DCS group needs to provide necessary monetary and non-monetary
benefits to the employees in order to motivate them efficiently. With these motivational
techniques, it is possible to boost the morale of workforce so that they will put maximum
efforts for the enlargement of the company.
P7) Reflection
This project report enhanced my knowledge regarding the cross culture aspects in the
company. I get to know the significance of diversification and inclusion at workplace. This
knowledge will assist me in terms of preparing necessary strategies to enhance the interaction
and coordination amongst employees. Apart from this, it also improved my knowledge regarding
talent management approaches. As a result, now, I am able to structure effective talent
management strategies for the betterment of the organization. Now, I can implement appropriate
talent management approaches to improve diversity and inclusion at workplace. My
communication skills also got enhanced while working on the current project. Here, I got
opportunity to interact with ample of people which boost my confidence to interact with
strangers. It helped me to remove hesitation of public speaking. Apart from his, I also got
presentation skills during the project as I used to present the data and information in an efficient
manner. Through this skill, I can make effective presentations that will improve my position at
workplace. Time management skills were also developed during the research study as I used to
prepare a proper schedule for the timely accomplishment of project work. In addition to this, I
also developed decision-making capabilities during the project work. These skills will assist me
in growing in career in the future period of time.

Conclusion
To conclude, it can be said that diversity has become an important part of business in
current time. Due to increasing internationalization, people of different backgrounds, cultures are
likely to work together. Through the research, it is found that talent management approaches play
a crucial role in facilitating cultural diversity at workplace. In this context, ample of strategies
are implemented by the HR managers of DCS group. To maintain and manage diversify culture,
they are required to arrange cross culture training, meetings and more. Additionally, motivational
techniques are also used by the managers to enhance cultural diversity in an efficient manner.

References
Books and journals
Cunningham, I., 2017. The wisdom of strategic learning: The self managed learning solution.
Routledge.
Guinan, P.J., Parise, S. and Langowitz, N., 2019. Creating an innovative digital project team:
Levers to enable digital transformation. Business Horizons, 62(6), pp.717-727.
Hillson, D. and Simon, P., 2020. Practical project risk management: The ATOM methodology.
Berrett-Koehler Publishers.
Kobarg, S., Stumpf-Wollersheim, J. and Welpe, I.M., 2019. More is not always better: Effects of
collaboration breadth and depth on radical and incremental innovation performance at the
project level. Research Policy, 48(1), pp.1-10.
Mavi, R.K. and Standing, C., 2018. Critical success factors of sustainable project management in
construction: A fuzzy DEMATEL-ANP approach. Journal of cleaner production, 194,
pp.751-765.
Ozorhon, B. and Oral, K., 2017. Drivers of innovation in construction projects. Journal of
construction engineering and management, 143(4), p.04016118.
Petrick, J.A. and Furr, D.S., 2017. Total quality in managing human resources. Routledge.
Silvius, G., 2017. Sustainability as a new school of thought in project management. Journal of
cleaner production, 166, pp.1479-1493.
Villani, E., Greco, L. and Phillips, N., 2017. Understanding value creation in public‐private
partnerships: A comparative case study. Journal of Management Studies, 54(6), pp.876-
905.
Yap, J.B.H., Abdul-Rahman, H. and Chen, W., 2017. Collaborative model: Managing design
changes with reusable project experiences through project learning and effective
communication. International Journal of Project Management, 35(7), pp.1253-1271.

Appendices
Project log book
Project Logbook for the chosen organisation:
Name of the learner: Name of the Supervisor:
Project Title: How do different cultures influence the
talent management approaches taken by companies.
A study on DCS group.
Date:
Update of weekly research/ tasks achieved (Account
for a minimum of six weeks with dates)
 What have you completed?
 Did you fulfil Task requirements?
 Are you on track and within deadlines set?
 Did you need to make any changes to your
project management plan?
Comments
How do different cultures influence the talent
management approaches taken by companies. A
study on DCS group.
Yes
Yes, I keep a check on the deadlines in an efficient
manner.
No

Any risks and / or issues identified?
 Did you identify risks/issues with a lack of
skills required for undertaking research
tasks?
 Did you identify any additional risks/issues
that have an impact on the project
management plan?
The issues faced by me were related to collection
and interpretation of data that affected my research
work profoundlt.
No
Problems encountered
 What barriers did you face?
 How did you overcome them?
Lack of resources and communication are the
major issues, I faced throughout the project.
To deal with the issue, I maintained proper
communication and interaction with team
members in order to maintain the necessary
transparency throughout the work.
New Ideas and change of project direction There is requirement to have some more time for
completion of project work.

What Have I learnt about myself this week?
 How did I feel when I had to deal with
tasks/problems?
 Did I find it useful to complete the tasks?
 How well have I performed? What did I
contribute?
 What can I improve on next week?
 How might this learning apply in the future?
I feel demotivated while faced different issues
during the project work.
Yes
My performance was up to the mark also I
contributed in success of project by allocating the
resources appropriately.
Through my participation in team communication,
I am able to improve my overall personality.
During the project, I developed exponential
interpersonal and logical skills that will assist me
in successful completion of research project in
future time.
Tasks planned for next week
 Which tasks are priority?
 Have you set aside sufficient time for
completion?
Collection of reliable data is the major priority.
Yes
Project plan status to date (on, ahead, behind)
Supervisor comments to address

Signature of the Supervisor and date:
Performance Review:
What did you aim to achieve through your work?
Here, I am looking forward to improve the knowledge base on different aspects of talent
management. Further, I will also develop significant knowledge of cultural diversity and inclusion
through the research.
Did your work succeed in achieving your aims? How do you know? Specifically, please
outline any evaluation and assessment undertaken.
Yes, all the set objectives were attained. As a result, the organization is able to handle the issue of
cultural diversity which will make them enable to thrive and succeed in the future period of time
efficiently.
What aspects of your development process do you think worked well and why? Evaluate
all aspects of the project (e.g. initial research, concept development, development
process, presentation, etc.) from a range of perspectives.

Various aspects of my project development work well. I undertook the initial research efficiently and
develop a well-define concept. Along with this, the development process was also appropriate that
will prove helpful in attainment of stipulated research goals.
What problems emerged during the project and how were they tackled? Was there
timely identification of issues and resolution during the project process?
During the project, several issues faced by me. The major issues were lack of interest of respondents,
lack of sufficient funds and resources. To face the project in timely manner was also a major issue
for me. However, I deal with such issues by preparing a proper project management plan and
developing timeframe for timely completion of project.
What did you learn from undertaking the project?
I get to know the significance of diversification and inclusion at workplace. This knowledge will
assist me in terms of preparing necessary strategies to enhance the interaction and coordination
amongst employees.
What are the strengths and weaknesses of your process that you have identified?
The authenticity and reliability of the information is the major strength of the entire project.
However, there are certain weakness of lack of response, resources and funds etc.
How could your process improve for the future?
This process can be improved by recording vast amount of information and data from suitable
primary as well as secondary sources.