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Business Plan for Customer Engagement

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Added on  2020-04-13

Business Plan for Customer Engagement

   Added on 2020-04-13

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Running Head: Customer Engagement Customer Engagement
Business Plan for Customer Engagement_1
Customer Engagement PART (A)Answer 1. Purpose of Business plan: a.)The business plan helps to conduct the activities of organization with a more cohesive vision. It is considered as the roadmap. b.)Business plan helps to maintain focus on all the information related to product, manpower and financial estimates that can be essential for future. c.)The main purpose of the business plan is also to attract the team member into the new venture. Answer2. Budget is considered as a financial plan that helps to estimate the revenues and expenditure for a specific period of time. It is a management and planning tool that helps in the allocation of the resources. A budget allocation is done by taking into consideration the amount of funding designated to each expenditure line. Answer 3. a.)Develop emotional connections b.)Build a community or Forum c.)Conduct various contest d.)Take use of technology to attain the benefits e.)Make your customers a part of team f.)Create a product tour g.)Host an event h.)Share exclusive offers Answer 4. The purpose of management information system is to gives guidance in the process of decision making. MIS takes into consideration computer hardware, software and communication devices so that the collection can take place and the raw data can be converted into useful information.
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Customer Engagement Answer 5. Advantages are: a.)It helps in planning and also enhances the quality of the plants by giving relevant information for making sound decision making. b.)It also assembles, process, stores, retrieves, evaluates and disseminates the information. c.)MIS also makes the control easy, as it serves a connection between the managerial planning and control. d.)MIS also gives encouragement to decentralization. It is taken into consideration to measure the performance and to make the changes in organizational plans and procedures. e.)It brings coordination by different departments and also connects the decision center in the organization. f.)It also reduces the information overload and also avoids the confusion in the working pattern (Galliers and Leidner, 2014).Answer 6. The transaction/interaction patterns and other activities in the Management Information Systems are identified by taking into consideration by analyzing the revenue reports and also by giving focus on information system technology. Answer 7. Executive information system is a tool that is used to capture customer engagement data. Key features A.)Integrate both internal and external data B.)It is easy to use and also summarize and obtain the detail information. It assists in decision making process. C.)It also provides trend analysis and also gives information in form of graphs and reports.D.)It helps to set both design and interface design. Answer 8.
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