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Customer Information Management Report 2022

   

Added on  2022-09-27

12 Pages2596 Words48 Views
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Running head: Customer Information Management
Customer Information Management
Name of the Student-
Name of the University-
Author’s name-
Customer Information Management Report 2022_1

Customer Information Management1
Executive Summary
The report is aims to provide various information about different sort of advance technologies in
focusing to the long term benefits of the company. The task 1 of the report is integrated to
introduction of the main components of modern technologies that could be implemented by
software systems and enhancing warehousing technologies. Task 2 of the report is disclosed on
the advantages and limitations of early systems and technologies. It also declare about the
milestones created by developing the functional and architectural evolution of CRM system
software and also warehouse technology.
It can be concluded from the above topic that the resource of utilizing modern element is utilized
by the organization to gain better growth and attraction from the customer base.
Customer Information Management Report 2022_2

Customer Information Management2
Table of contents
Introduction......................................................................................................................................3
Discussions......................................................................................................................................3
Task 1...........................................................................................................................................3
Introduction of main components of modern CRM................................................................3
Task 2...........................................................................................................................................5
Development in functionality of CRM model and Warehousing technology.........................5
Task 3...........................................................................................................................................8
Short term and long term benefits of implementing new software technologies....................8
Conclusion.......................................................................................................................................9
Reference list.................................................................................................................................10
Customer Information Management Report 2022_3

Customer Information Management3
Introduction
Every business is customer centric in nature. They specifically try to invest in those
sectors and resources, which will encourage more degree of profit to the company. The company
to embed their business with ease and help to reduce the workforce implements different types of
advance or modern technologies. Thus, CRM is used by much organization to understand and
monitor the procurement and ratification of the business. The report is focused on building up to
three parts; task 1 is focused on preparing the introduction phase. Task 2 is focused on preparing
the advantages and limitations of each of the technology listed in the report. Task 3 focused on
preparing the short term and long term benefits for the implementation of new software and by
disclosing the challenges for implementing CRM software and the data warehousing resources.
Discussions
Task 1
Introduction of main components of modern CRM
Customer relation management concludes different sets of components, which are issued
as essential implications in case of running an organization. The managers give it an important
source of venture for implementing the success within the company; it also ensures attraction of
different types of clients who are successful in the industry. Every types of component are very
unique in itself version and focuses on playing a major undeniable role in the process factor.
There are different types of components of the customer relationship management, sales force
automation is very much depended upon the CRM software devices (Chen and Farias, 2018).
The maximum companies who are focused on business operations undertake, it also involves
Customer Information Management Report 2022_4

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