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Assignment - Customer Relationship Management

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Added on  2022-08-12

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Hi Admin and Expert, // I have attached all necessary information for the expert to reference. Please refer to the attached documents and directions below stated which consists of the requirements/instructions. Please read the document entirely and prepare the assignment accordingly based on the requirements stated and the marking rubric. // Please assign me an expert who has great knowledge in aviation for this assignment and a good writer for this particular assignment as the in-depth analysis is required. I need this research paper to be prepared in scholarly articles/ journal etc. (PLEASE TAKE NOTE MUST BE SCHOLARLY) // Please make sure the analysis conducted is not brief. And also, make sure the analysis/response must have addressed the topic/question thoroughly, satisfactorily, and or adequately. Please avoid brevity and conduct in-depth research to write more. // Directions & Instructions: Topic: Customer Relationship Management of FedEx Table of Contents - Abstract

Assignment - Customer Relationship Management

   Added on 2022-08-12

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Running head: CUSTOMER RELATIONSHIP MANAGEMENT
CUSTOMER RELATIONSHIP MANAGEMENT
Name of the Student
Name of the university
Author note
Assignment - Customer Relationship Management_1
1CUSTOMER RELATIONSHIP MANAGEMENT
Abstract
Customer Relationship Management as its name suggests helps the firms to deal with
customers and help in enhancing the communication of the firm. This has a great role to play
in the communications of the organization helping it to stay connected with the clients,
streamlining different processes at the same time improving profitability. CRM is said to be
as a perfect combination of different practices, technologies as well as strategies that
companies make use of to manage as well as analyze customer interactions. In this paper, the
use of CRM by FedEx has been considered to understand what benefits this provides to any
business. Lastly, the possible outcomes of the implementation of CRM have been given.
Assignment - Customer Relationship Management_2
2CUSTOMER RELATIONSHIP MANAGEMENT
Table of Contents
Abstract......................................................................................................................................1
Introduction................................................................................................................................3
Literature Review.......................................................................................................................3
Possible Outcomes.....................................................................................................................5
Conclusion..................................................................................................................................6
References..................................................................................................................................7
Assignment - Customer Relationship Management_3

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