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Project Assignment Customer Satisfaction

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Added on  2020-03-02

Project Assignment Customer Satisfaction

   Added on 2020-03-02

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Running head: CUSTOMER SATISFACTIONCustomer SatisfactionName of the Student:Name of the University:Author Note:
Project Assignment Customer Satisfaction_1
1CUSTOMER SATISFACTIONTable of ContentsSigned declaration:..........................................................................................................................2List of reviewed articles:.................................................................................................................4Reviewed articles:............................................................................................................................6Structured abstract:..........................................................................................................................7Brief summary of the customer satisfaction theory and progression:.............................................7The disconfirmation model:.........................................................................................................7Common themes across the four articles:........................................................................................8Different themes across the four articles:........................................................................................9Study limitations and their differences across various study designs (quantitative andqualitative):......................................................................................................................................9Future research direction proposed in the articles:........................................................................10References:....................................................................................................................................11
Project Assignment Customer Satisfaction_2
2CUSTOMER SATISFACTIONSigned declaration:ASSESSMENT DECLARATIONTHIS FORM MUST BE COMPLETED, SIGNED, DATED AND ATTACHED TO EACHASSESSMENT TASK THAT YOU SUBMIT FOR MARKING.1. ADMINISTRATIVE DETAILS:2. COMPULSORY STUDENT DECLARATIONPlagiarism means using another person’s intellectual output and presenting it (withoutappropriate acknowledgement of the author or source) as one’s own.Plagiarism constitutes academic misconduct. Where there are reasonable grounds for believingthat this has occurred, disciplinary procedures as outlined in the Policy for Academic Honestyand Preventing Plagiarism will be instituted.PLEASE TICK TO INDICATE THAT YOU HAVE SATISFIED THESE REQUIREMENTSI have read the policy on Academic Honesty and Preventing Plagiarism and the relevantreferencing guides (or have had this explained to me by my teachers) and understand theconsequences of committing academic misconduct as outlined in the policy.This assignment is my own work, I have not participated in collusion, nor have Ipreviously submitted this or a version of it for assessment in any other Unit of Study atthe University or any other institution without having obtained the approval of theteacher.
Project Assignment Customer Satisfaction_3
ASSESSMENT CRITERIA3CUSTOMER SATISFACTIONI have taken proper and reasonable care to prevent this work from being copied byanother student.So that the assessor can properly assess my work, I give this person permission to actaccording to University policy and practice to reproduce this work and provide a copy toanother member of staff for the purpose of cross checking and moderation and to takesteps to authenticate the assessment, including submitting a copy to a checking/detectionsystem that in turn may retain a copy of this work on a database for future checking.I have carefully read the assessment criteria that will be used to evaluate my work asgiven below –I certify that the statements I have attested to above have been made in good faith and are trueand correct. I also certify that this is my work and that I have not plagiarized the work of othersand not participated in collusion.Student signature Date //
Project Assignment Customer Satisfaction_4

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