Customer Service Experience: Sharing Good and Bad Experiences

Customer service
Experience
PRESENTATION

Sharing time of excellent customer
service
 Once I went on a vacation and booked a hotel called Royal Cottage in Maldives.
Hence, I’m going to share my experience which I had during the stay. I booked
the hotel for 3 days. So, when I arrive at the hotel, I saw a valet coming towards
me to accompany me to my room and carry the luggage. After 1 hour of staying in
the hotel room, the room service staff came for clean up. In every,3 hours, the
room service staff used to come for clean up. I did not have to pay any additional
charges for room services and cleaning. I was given a telephone to contact the
receptionist. So, I used to call them for any particular service I require. It would
hardly take 5 minutes to provide me the item. I gave them five stars for services
and food tagged the hotel name in my Facebook profile.