Practical Individual Report on housekeeping PDF

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Practical Individual Report on housekeeping
<University>
Housekeeping
by
<Your Name>
<Date>
<Lecturer’s Name and Course Number>

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Introduction
Primus Hotel is one of the most excellent examples of elevated standards of hospitality
and services. Modern design philosophy and art deco glamour in this heritage sensitive hotel
offer a seamless combination of warm hospitality, fine dining and splendid experience for its
guests (Primus Hotels International 2018a).
Housekeeping is a very essential part of any hotel services, and the right housekeeping
training can have profound benefits for the staff and create better customer satisfaction.
Moreover, one can ensure better team morale, increased productivity and develop a much more
efficient housekeeping department (Premium Official News 2017). I was lucky to get a
placement at Primus Hotel Sydney for housekeeping training. The training went on for three
days, and I look at those three days as one of the most valuable experiences in my life.
I must admit that I was a bit apprehensive and nervous on the first day. However, our
team leader was well aware of the tense figures in her class, and she put each housekeeping
training student soon at ease. She began with an introduction to housekeeping services and how
these services are very important in creating a comfortable, hygienic, tidy and an aesthetically
pleasing environment for the hotel guests. These services are essential for the housekeeping staff,
those receiving the services and the image and reputation of the hotel (Hazer, Bugday. and Aslan
2011, p. 12). It is essential that the housekeeping services are planned and scheduled
systematically so as to raise the competency levels of individuals and increase work efficiency.
By the end of the day, I felt quite comfortable with my team and wonder if I would have
survived without them. We were a small group but from different cultures and backgrounds. I
knew I was getting a special opportunity to learn about the hotel industry, the housekeeping
training and develop my knowledge and skills further. I feel that my housekeeping training at