Social Media and Customer Service

Identify a company that uses a popular social media website for customer interaction, analyze their customer service practices, provide an example of addressing a customer concern, and propose ways to enhance customer service through social media.

It has been found that Domino’s is highly focused on customer retention as well as satisfaction. It is because Domino’s had addressed user’s general issues rela

Customer Service Requirement Analysis

Impact of social media campaigns on Domino’s Pizza PDF

Marketing

Benefits of Direct and Digital Marketing:-.

This document discusses the problem of increasing the network size of Facebook through social media optimization. It explores different optimization techniques such as the random forest algorithm, genetic algorithm, and expert system. The preferred approach is the expert system, which combines the advantages of the random forest and generic algorithms.

Business Development

Data Science and Big Data

Social Media Optimization: Increasing the Network Size of Facebook

This report explores the digital marketing and social media strategy of Pizza Hut Singapore, including reach, activation, conversion, and engagement. It also includes a SWOT analysis and recommendations for growth.

Digital Marketing and Social Media for Pizza Hut Singapore

This presentation discusses digital marketing theory and its application in the real-world organization, Domino's. It provides recommendations for Domino's to enhance their online presence and customer engagement.

Digital Marketing Theory and Recommendations for Domino's

Presentation

This presentation explores the definition of digital marketing and its role in a specific communication strategy. It discusses examples of digital marketing platforms such as Twitter, Facebook, Instagram, and YouTube. It also examines how social media has contributed to the communication strategies of Starbucks and Delivery DiGiorno. Additionally, it explores the promotional aspects of the marketing mix and the benefits of using digital platforms for businesses. The presentation concludes with a summary of the key points and references for further reading.

Customer Service Requirement Analysis