Table of Contents CHAPTER 1: INTRODUCTION....................................................................................................1 1.1 Overview of Research...........................................................................................................1 1.2 Background of Research.......................................................................................................1 1.3 Rationale of Research...........................................................................................................2 1.4 Research Aim........................................................................................................................2 1.5 Research Objectives..............................................................................................................2 1.6 Research Questions...............................................................................................................2 CHAPTER 2: LITERATURE REVIEW.........................................................................................3 2.1 Concept of globalisation and its benefits on Marks & Spencer............................................3 2.2 Current global requirement for Marks & Spencer................................................................4 2.3 Impact of globalisation in success of Marks & Spencer......................................................4 2.4 Complexities which Marks & Spencer face at the time of globalising its business.............5 CHAPTER 3: RESEARCH METHODOLOGY............................................................................6 3.1 Type of Investigation............................................................................................................6 3.2 Research Philosophy.............................................................................................................6 3.3 Research Approach...............................................................................................................7 CHAPTER 4: DATA ANALYSIS AND INTERPRETATIONS................................................10 CHAPTER 5: RESERACH OUTCOMES....................................................................................17 5.1 Conclusion...........................................................................................................................17 5.2 Recommendation.................................................................................................................17 CHAPTER 6: REFLECTION & ALTERNATIVE RESEARCH METHODOLOGY.................18 6.1 Reflection............................................................................................................................18 6.2 Alternative research methodology......................................................................................18 CONCLUSION.............................................................................................................................18 REFERENCES..............................................................................................................................19
TOPIC: GLOBALISATION CAN DRIVE BUSINESS SUCCESS CHAPTER 1: INTRODUCTION 1.1 Research Overview Globalisation is process through which business and some other firms develop their international influence at global level. It is a term that is used to explain social, economic and political interaction across the cultural as well as political boundaries. It is considered through some as form of expansion of capitalist that entails integration of the national and local economies in to unregulated and global economy. Generally, it is an economic integration and interaction process that is related with the cultural and social aspects (Beuving, 2013). Under this, globalisation implies opening of nationalistic as well aslocal perspectives to the wider outlook of interconnected and independent world with the free transferof products, services and capital. The aim of globalisation is tomake secure the social- economic development as well as integration of people in world by flow of knowledge, services etc.outside the boundaries. 1.2 Background of Research Globalisation is an important concept that has became main aspect in the business from last few decades. It impacts on organisational life, environment, economy and social group in an effective manner. In this, globalisation is seen as active andconscious procedure ofexpand the business acrossborders of states. Globalisation seeks to transform the existing international economic system in order to unified global economies system(Cooke, 2012). The globalisation is aimed at securing advantages of tree- trade, equal participation in securing the sustainable development and open access to markets for all people. It is helpful for large as well as small businessfirmstoenhancingbusinessoperations,reachatglobalmarketandattainthe competitive benefits in an effective manner. Marks & Spencer is British Multinational retailer and its headquarter is in Westminster, London.This company is specialised in selling the clothing, luxury food items and home products.The main aim of this company for making business globalise is to gain high revenue and attaining the competitive advantage at international level (Cohen, 2018). Marks & Spencer company considered its customers as primary concern and its main focus on attracting more people through providing goods and services on the basis of their demands at wider scale. On the other 1
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hand, motive of this company is to develop awareness about its offerings at international level in order to maintain the better brand image at international and domestic market. 1.3 Rationale of Research This research taken in to consideration on “Globalisation can drive business success.” Under this, globalisation is wider area that performs better role in developing business functions and operations insignificant way. Main reason behind selecting mentionresearch topic is to developing a better knowledge base of a person in domain of importance of globalisation and also its impact on success of business. This present research assess in give relevant or accurate details in context to necessary components of globalisation within business operations. It is helpfulinenhancingknowledgebase,skillsofanindividualregardingconductingan investigation (Corstjens and Lal, 2012). On the other hand, another reason of conduct this investigation is to develop proper theoretical framework that assess in analysing globalisation consequences and its impact on making the business successful at international level. 1.4 Research Aim Aim of this research is“To identify importance of globalisation and its impact on making business successful.” A study on Marks & Spencer. 1.5 Research Objectives To understand the concept of globalisation and its benefits on Marks & Spencer. To assess the current global requirement for Marks & Spencer. To evaluate the impact of globalisation in success of Marks & Spencer. To determine complexities which Marks & Spencer face at the time of globalising its business. 1.6 Research Questions What is globalisation concept and also its advantages to Marks & Spencer? What is current global requirement for Marks & Spencer? What is impact of globalisation in success of Marks & Spencer? What are complexities which Marks & Spencer face at the time of globalising its business. 2
CHAPTER 2: LITERATURE REVIEW It is an important part of research and considered as critical analysis of published sources on specific area. Itrefers to scholarly paper that includes the current knowledge by consisting the relevant findingsand provide the theoreticalcontribution to the particular subject area.In this part of research,secondary data is used and collected from different sources like books, journals, articles etc. These all sources will help in gather relevant information and provide positive outcomes. 2.1 Concept of globalisation and its benefits on Marks & Spencer According to opinion of Pettinger (2017) it has been concluded thatGlobalisation is a process of developing, expanding and also growing business, technologies and services in all over the world. It is related with expansion of the different businesses to global markets. The globalisation is helpful for business to enhance connectivity as well as interdependence of business in worldwide markets. Marks & Spencer is a biggest retailer in world and it has almost 150 stores in around 30 countries consisting 130 franchises which operating across globe. The core objective of this company in making business globalise is to meet with expectation of consumers and provide the better access to wider list of the products. There are some benefits of Globalisation mention below related to business of Marks & Spencer: Economiesofscale-Underthis,domesticmonopolieswillfacetheinternational competition. It leads to more reduction in cost of customers. In context to economies of scale, globalisation enable Marks & Spencer to realise that it can minimize costs that help in support the economic development of country. Lower costs-In this, globalisation makes easier for firm to outsource part of production process to other countries with the reduced labour costs. In addition to this, Marks & Spencer can use of latest technology in order to communicate with people in all; around the world and aware them about the available or and innovate products. Greater Competition-More profitability can gain throughMarks & Spencer firm with the help of enhancing skills, sharing information, ideas and using advanced technology across globe. Through this, Marks & Spencer can gain the competitive benefits and also cam face challenges to increase its market share. 3
2.2 Current global requirement for Marks & Spencer In this present time period, globalisation is most necessary term and plays a necessary role in development of large and small size organisation. Marks & Spencer is largest British multinational retailer of United Kingdom and its aim is to enhance the profit level of business. As per opinion of KUEPPER, (2018) it has been stated that core objective of this firm is to meeting expectations of consumers and also providing them high quality of goods so that they can be attracted. It has wide range of the return on food items and also earn trust of consumers. In addition to this, there is more impact of globalisation in formulation of the internationalization strategies. The customers from different countries are various because of varying culture, income level, economic development etc. In this case, Marks & Spencer does not use centralised operating strategies instead of combine with other firms by mergers. This firm is operating its business at global level and in order to maintaining its hatband image and position, various global requirements are mention below: Advance technology-It is an important aspect that is necessary to considered through companies in order to maintain trading options of company in an effective manner. In modern era, technology has wider impact on trading functions as well as operations of company in significant manner. In addition to this, Marks & Spencer execute the high technology and tools for maintaining production function of company. This firm uses the retail technology that permit retailers for examine sales trends and also match them with needs of consumers. Skilled workforce-Under this, it is necessary for company to maintain its workforce in context to operate functions of business at global level. The Marks & Spencer is large size firm and it operate its business at international level so it manage its workforce effectively and hire the skilled and well qualified staff members. 2.3 Impact of globalisation in success of Marks & Spencer On the basis of opinion of Bhasin (2019), globalisation is process by which interaction and integration of countries, people and companies across globe. The impact of globalisation in making business successful of Marks & Spencer mention below: Gives Access to a Larger Market- With the help of globalisation, Marks & Spencer can enhance its customer base and target new market place in other countries. It will help in enhance sales as well as earn more profit. 4
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Provides Cheaper Goods for Consumers-Due to globalisation, many of business organisations are moving to those areas when the production cost is low. Through this, firm is able to provide its goods to consumers on minimum cost. From this they can be retain at market place and enhance profitability. Technology-It is based on availability of resources through Marks & Spencer with an ability of attain development in technology for make competitive in the global market. With the help of using technology, company can communicate with its consumers and target the new market. It will help in generate more revenue and making business successful. 2.4 Complexities which Marks & Spencer face at the time of globalising its business As per opinion of TVERBERG, (2013) it has been stated that Globalisation provide benefits to business in many different ways but at the time of globalise business, Marks & Spencer firm facing many different complexities. There are some complexities mention below: Unfamiliar culture-Under this, the culture of every country is differ from each other. Culture can e related with working, organisational etc. So, it develops main issue when company is going to be globalise, so it need to aware about culture of other country, know about way in which people communicate with each other and many other things. Lack of Financial Control-It is also a main challenge that Marks & Spencer can face in order to maintaining the financial control over its operations mainly when entering in emerging markets. Sometimes, company does not have standardized process with the check in places to assure about locations like how many of ban accounts local operation have, partner with the local suppliers etc. CausesFluctuation of Prices-Enhanced competition means that the businesses with better prices win. Because of the competition, costs is fluctuating always. For an example-UK country has to minimize its costs in order to compete with the cots for same goods that is coming from different country. The production costs of other country is less as compare the UK hence it can have minimum cost. From this, there will be negative impact developed on profit of company. 5
CHAPTER 3: RESEARCH METHODOLOGY It is specific technique or process that mainly used to determine, process and also analyse the information about specific research topic. On the other hand, it allows an investigator to critically evaluate reliability as well as validity of study. In order to collect data or information, there are various approaches and methods applied through an investigator (Crane and Matten, 2016). 3.1 Type of Investigation It is an imperative exploration work section and potential obligation of researcher examine type of an investigation as to move ahead towards the right direction. Under this, there are two different kind of research methodology and these are qualitative and quantitative methods. Qualitative method-It is emphasized on gathering of information through the qualitative means and under this data is measured in terms of quality or theoretical basis. It is concerned withanalysis,recording andalsoattempting to uncover thedeeper meaning aswellas significanceof experience. Quantitative method- It is mainly related with positivist paradigm. It consists gathering and also converting the data in to the numerical form so that the statical calculations can be made and draw valid conclusion (Grayson and Hodges, 2017). Among both methods, investigator use the qualitative research method because it provide the theatrical framework and also give the in- depthinformation and data regarding topic. 3.2 Research Philosophy It refers to the belief regarding way in which data regarding phenomenon can be gathered,analysed and also used. It reflects views and opinions of writers and authors which are providing the information as per knowledge base on particular area.Under this, two different types of research philosophies here which are Interpretivism and Positivism. Interpretivism-It is based on the understand nature of human and their roles are varying as social actors. Under this, researcher tends to adopt qualitative means an order to accumulating data along with conduct data analysis in an effective manner. Positivism-It seek towards to determine, measure and also evaluate any of phenomenon and to give the rational explanation in a better manner (Hitt, Ireland and Hoskisson, 2012). 6
From both philosophies, investigator uses the interpretivism research philosophy because it is necessary for providingproper discussion qualitative research. 3.3 Research Approach It is a process that considers steps of the wider assumptionsto the detailed data collection method, analysis and also interpretation. It provides clear direction to researcher in order to use an investigation in a right manner (Javadian and Singh, 2012). Under this, inductive and deductive are two kinds of research approaches. Inductive research approach- It is generally associated with the qualitative investigation and will also use the research questions for narrow scope of study. It permit an investigator to provide the subjective reasoning in an effective manner. Deductive research approach-It is related with developing the hypothesis that is mainly depend onexisting theory as well as designing effective research strategy in context to test hypothesis.This approach is based on quantitative method and also mainly used to reach at logical conclusion. Under this, research uses the inductive research approach because it is an effective method of providing the comprehension about the research area. 3.4 Data collection It refers to a way or method of collecting information or data about particular research area. Under this, researcher collected the data from the different sources which can provide the relevant or accurate information.Secondary and primary are two various types of data collection methods which are mention below: Primary data- Under this,data and information is collected for first time. Under this, data is original in nature and also specific to research issue instudy. In order to collect the primary data, there are different sources which can be used for an instance questionnaire, observation etc. Secondary data-In this, data is already collected through an investigator already. It is a time consuming and less expensive method of data collection (Lee, Shin and Park, 2012). The different sources which can be used in collect secondary data are books, articles, journals etc. Questionnaire is developed in primary data and secondary sources are used in performing literature review part. 3.5 Sampling 7
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It refers to procedure that is used for statistical analysis under which the predetermine observations are taken from large population. It is selection of subset of people from statistical population in order to estimate the characteristics of whole population. Under this, researcher select 40 respondents by using random sampling technique because it is an unbiased technique of surveying. On the other hand, the chosen respondents are employees which are working in company (Mahmood and Hanafi, 2013). 3.6 Timeline It is most necessary aspect of research as it plays an essential role in completing investigation with in specific period of time. Under this, activities are divided on the basis of set time period so that they can be achieved in a proper manner. In addition to this, Gantt chart is a kind of chart in which series of the horizontal lines are show amount of work done completed in specific period of time (Mathews and Yang, 2012). 8
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CHAPTER 4:DATA ANALYSIS AND INTERPRETATIONS Dataanalysisreferstoprocedureofcleansing,inspecting,modelingandalso transforming the data with objective of searching better and useful information, effective decision making along withinforming conclusions in a better manner (Savrul, Incekara and Sener, 2014). It is an act of getting the useful decisions out of data. Under this, researcher analyse the collected data and know about its effectiveness as well as efficiency. QUESTIONNAIRE Name: Age: Gender: Address: Q1) Do you have knowledge about globalisation concept? a) Yes b) No Q2) What are benefits of globalisation to Marks & Spencer business? a) Economies of scale b) Lower costs c) Greater Competition Q3) In what manner globalisation impact on success of firm? a) Positive b) Negative Q4) What are necessary resources required at the time of making business globalise? a) Human resource b) Financial resource c) Technological Q5) Is globalisation help Marks & Spencer in order to gain the competitive advantage at global level? a) Yes b) No Q6) What are current requirement of Marks & Spencer for conducting or maintaining its 10
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operations at international level? a) Skilled Workforce b) Advancement in Technology c) Proper training sessions Q7) What is impact of globalisation in making Marks & Spencer successful? a) Gives Access to a Larger Market b) Provides Cheaper Goods for Consumers c) Technology Q8) What complexities Marks & Spencer face when conducting business at global level? a) Lack of Financial Control b) Unfamiliar culture c) CausesFluctuation of Prices Q9) What are main factors which influence Marks & Spencer to internationalized its business operations? a) Competitor efficiency b) Finance c) Economic Environment Q10) Provide recommendation for make improvement in business to enhance market share and gain competitive benefit at global level. Q1) Do you have knowledge about globalisation concept?Frequency Yes32 No10 Q2)WhatarebenefitsofglobalisationtoMarks&Spencer business? Frequency Economies of scale15 Lower costs12 Greater Competition13 Q3) In what manner globalisation impact on success of firm?Frequency 11
Positive28 Negative12 Q4) What are necessary resources required at the time of making business globalise? Frequency Human resource18 Financial resource10 Technological12 Q5) Is globalisation help Marks & Spencer in order to gain the competitive advantage at global level? Frequency Yes30 No10 Q6)WhatarecurrentrequirementofMarks&Spencerfor conducting or maintaining its operations at international level? Frequency Skilled Workforce14 Advancement in Technology16 Proper training sessions10 Q7) What is impact of globalisation in making Marks & Spencer successful? Frequency Gives Access to a Larger Market10 Provides Cheaper Goods for Consumers19 Technology11 Q8) What complexities Marks & Spencer face when conducting business at global level? Frequency Lack of Financial Control18 Unfamiliar culture14 12
CausesFluctuation of Prices8 Q9) What are main factors which influence Marks & Spencer to internationalized its business operations? Frequency Competitor efficiency20 Finance12 Economic Environment8 THEME 1: Aware about globalisation? Q1) Do you have knowledge about globalisation concept?Frequency Yes32 No10 Interpretation:It has been concluded from above graph that there are 32 respondents and according to them they have knowledge about globalisation and also its benefits.There are also 10 respondents and according to them, they are not aware about the globalisation and its impact on making the business successful. 13 YesNo 0 5 10 15 20 25 30 3532 10 Column B
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THEME 2: Benefits of globalisation to business Q2)WhatarebenefitsofglobalisationtoMarks& Spencer business? Frequency Economies of scale15 Lower costs12 Greater Competition13 Interpretation:Under this, globalisation is helpful for business in many different ways. On the basis of opinion of 15 respondents that the main benefit that Marks & Spencer gain from globalisation is economies of scale because it allows the company to reduce costs that will help in support the economic growth. On the other hand, there are 12 respondents which said that globalisation is helpful in reduce costs of products which are offering to consumers. According to 13 respondents that the domestic monopolies are mainly used to protected through lack of competition. THEME 3: Globalisation impact on success of firm Q3) In what manner globalisation impact on success ofFrequency 14 Economies of scaleLower costsGreater Competition 0 2 4 6 8 10 12 14 1615 12 13 Column B
firm? Positive28 Negative12 Interpretation:From the above mention graph, it has been stated that the globalisation develops the negative as well as positive impact on success of firm.As per opinion of 28 respondents that the globalisation helps in develop positive impact on the businesslike it helps in develop strong communication among two countries, technological innovation, economies of scale, enhance target market etc. These all are helpful in enhance productivity of business. On the other hand, there are 12 respondents and according to them globalisation also develops the negative impact on business in many ways like inequality, trade imbalances, unemployment etc. These all are not beneficial for business of Marks & Spencer and these all are disadvantages for company at global level. THEME 4: Resources required at the time of making business globalise Q4) What are necessary resources required at the time of making business globalise? Frequency Human resource18 15 PositiveNegative 0 5 10 15 20 25 3028 12Column B
Financial resource10 Technological12 Interpretation:When conducting business at global level, it is necessary that organisation should have the proper resources so that it can not face any kind of issue. It will help in conducting business at global level in a proper manner.According to view point of 18 respondentsthat human resource is a main resource because without manpower company is not able to perform its activities. On the other hand,it is main responsibility of human resource manager to recruit the well qualified candidatesand also provide them training so that their skills and capabilities can be enhanced and they can perform effectively. There are 10 respondents which said that financial resources are more required because without finance, Marks & Spencer can not conduct its business operations. So, it is a responsibility of finance manager of Marks & Spencer to arrange and manage funds effectively. There are 12 other respondents and according to them technology is a major resource which company need to adopt in significant manner. THEME 5: Globalisation help Marks & Spencer in order to gain competitive advantage Q5) Is globalisation help Marks & Spencer in order to gain the competitive advantage at global level? Frequency 16 Human resourceFinancial resourceTechnological 0 2 4 6 8 10 12 14 16 18 18 10 12 Column B
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Yes30 No10 Interpretation:Under this, Marks & Spencer conduct its activities in many different countries to enhance its market share. The globalisation is helpful for this firm to gain competitive benefit at the international level. On the basis of opinion of 30 respondents that globalisation helps company to gain the competitive advantage at the global level by providing the many different benefits.There are 10 respondents which are not agree with this statement. THEME 6: Current requirement of Marks & Spencer for conducting its operations Q6) What are current requirement of Marks & Spencer forconductingormaintainingitsoperationsat international level? Frequency Skilled Workforce14 Advancement in Technology16 Proper training sessions10 17 YesNo 0 5 10 15 20 25 30 30 10 Column B
Interpretation:When company conduct its operations at the large level then it consider some of its requirements. Under this, on the basis of opinion of 14 respondents that skilled workforce is necessary because they have the knowledge about and will also able to perform the business in an effective or efficient manner. On the other hand, there are 16 respondents that advancement in technology is helpful in performing activities in significant manner. There are 10 respondents which said that proper training sessions are required because it helps in enhancing the knowledge and core competencies of employees so that they can perform business operations at the global level. THEME 7: Impact of globalisation in making business successful Q7) What is impact of globalisation in making Marks & Spencer successful? Frequency Gives Access to a Larger Market10 Provides Cheaper Goods for Consumers19 Technology11 18 Skilled Workforce Advancement in Technology Proper training sessions 0 2 4 6 8 10 12 14 1614 16 10 Column B
Interpretation:Under this, globalisation develop its impact on business from many different ways.From given graph, there are 10 respondents and according to themglobalisation provides an opportunity to business regarding give access to large market. It is an effective way to enhance sales as well as profit level of business firm. According to opinion of 19 respondents that through making business globalise, Marks & Spencer can give its products at cheaper rate to customers. There are 11 respondents which said thattechnology is helpful in develop positive impact on the business and it also helps in making business more successful. THEME 8: Complexities Marks & Spencer face when conducting business Q8)WhatcomplexitiesMarks&Spencerfacewhen conducting business at global level? Frequency Lack of Financial Control18 Unfamiliar culture14 CausesFluctuation of Prices8 19 Gives Access to a Larger Market Provides Cheaper Goods for Consumers Technology 0 2 4 6 8 10 12 14 16 18 20 10 19 11 Column B
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Interpretation:When company is conducting its business operations at global level then it faces some issues at international level. Under this, there are 18 respondents which said that lack of financial control is an issue because if company will not have finance then it can not able to perform its operations. There are 14 respondents which are agree with the unfamiliar culture issue because the culture of every country is different from each other. According to opinion of 8 respondents that fluctuation in costs is a main problem that organisation face when performing business activities at the global level. THEME 9: Factors which influence Marks & Spencer to internationalized Q9) What are main factors which influence Marks & Spencer to internationalized its business operations? Frequency Competitor efficiency20 Finance12 Economic Environment8 20 Lack of Financial Control Unfamiliar culture Causes Fluctuation of Prices 0 2 4 6 8 10 12 14 16 18 18 14 8 Column B
Interpretation:Among the 40 respondents, there are 20 people which said that competitor efficiency is a main factor that impact company for internationalized its business operations. On the other hand, there are 12 respondents and according to them finance is a major factor because through which business operations can be perform. According toopinion of 8 respondents that theeconomicenvironmentofothercountrycaninfluenceinternationalizeditsbusiness operations because in some countries there are strict rile about the environment. 21 Competitor efficiencyFinanceEconomic Environment 0 2 4 6 8 10 12 14 16 18 20 20 12 8Column B
CHAPTER 5: RESERACH OUTCOMES 5.1 Conclusion From above discussion it has been stated that globalisation is wider concept that helps in growth as well as development of business operations. Under this, globalisation is helpful in making the business of Marks & Spencer successful. The business expansion is a primary motive of any business firm in order to progress of business. There has been discussion about the differentconflictsandissuesfacedbycompanyatthetimeofconductingbusinessat international level.Before conducting business in other country, it is necessary to analyse the current market trends, culture, policies etc. Globalisation is ongoing procedure under which world appears to more converging economically because of interdependence that free movement of services, products and the people across the boarders develop world economies. 5.2 Recommendation From above mention discussion, it has been recommended thatglobalisation is necessary concept that is applied on business in context to better implementation of business operations for achieving for increasing profitability. Marks & Spencer is large size organisation and its focus on expanding business for making its business successful. There are some recommendations mention below: Marks & Spencer should be focus on its marketing activities or functions in regards to grab attention of people at international level. It will help in attracting more people and making business successful in an effective manner. It is necessary that company should be focus on developing better policies through which it can find new ways to enter in international market and also target new consumers. Marks & Spencer should consider the legislations of various emerging countries in which it can expand its business easily. It can conduct investigation to know about the existing competitors, analyse market, needs and demands of consumers etc. 22
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CHAPTER 6: REFLECTION & ALTERNATIVE RESEARCH METHODOLOGY 6.1 Reflection This research is based on the Globalisation can drive success of Marks & Spencer business firm. It has more impact on activities as well as operations of company at the wider scale. Under this, research project is based on the various techniques or methods which can help a researcher in giving proper direction in order to fulfil basic needs of research related activities. For conducting an investigation, I used the qualitative method because it provide the detailed information and in- depth analysis in an effective manner. On the other hand, I used primary method of collection in preparing a questionnaire and the secondary data has been included in conducting the literature review part. There has been interpretivism research philosophy used because it provide information and data through considering opinion of writers. 6.2 Alternative research methodology Research is based on specific problem and for address any issue, investigator requires to follow structure that helps in give proper direction for complete research work. In order to conduct this information, questionnaire as a research methodology has been used because it provides the reliable and accurate information about specific research area. Under this, interview can be taken as the alternative research methodology and under this alternative questions can be asked from the respondents about chosen study area. It will help in providing the significant outcomes in an effective manner. CONCLUSION From mention report,it has been concluded thatglobalisation is growing interdependence of economies, populations, culture of world. Under this mention research report has been discuss about the globalisation concept with effective aims and objectives. The impact of globalisation in making business successful of Marks & Spencer has been discussed here. Under this report has been studied about the primary and secondary methods of data collection in an effective manner. Present research area helps organization or an individual to get proper knowledge or idea regarding globalization concept and this develop also provide advantages to business firm at international level. 23
REFERENCES Books & Journals Beuving, J., 2013. Globalization and the Cultures of Business in Africa: from patrimonialism to profit. Cohen, R., 2018. Diasporas, the nation-state, and globalisation. InGlobal history and migrations (pp. 117-143). Routledge. Cooke, F. L., 2012. The globalization of Chinese telecom corporations: Strategy, challenges and HR implications for the MNCs and host countries.The International Journal of Human Resource Management.23(9). pp.1832-1852. Corstjens, M. and Lal, R., 2012. Retail Doesn't Cross Borders: Here's Why and What to do about it. Crane,A.andMatten,D.,2016.Businessethics:Managingcorporatecitizenshipand sustainability in the age of globalization. Oxford University Press. Grayson, D. and Hodges, A., 2017.Corporate social opportunity!: Seven steps to make corporate social responsibility work for your business. Routledge. Hitt,M.A.,Ireland,R.D.andHoskisson,R.E.,2012.Strategicmanagementcases: competitiveness and globalization. Cengage Learning. Javadian, G. and Singh, R. P., 2012. Examining successful Iranian women entrepreneurs: an exploratory study.Gender in Management: An International Journal.27(3). pp.148- 164. Lee, Y., Shin, J. and Park, Y., 2012. The changing pattern of SME's innovativeness through business model globalization.Technological Forecasting and Social Change.79(5). pp.832-842. Mahmood, R. and Hanafi, N., 2013. Entrepreneurial orientation and business performance of women-owned small and medium enterprises in Malaysia: Competitive advantage as a mediator.International Journal of Business and Social Science (IJBSS).4(1). pp.82-90. Mathews, G. and Yang, Y., 2012. How Africans pursue low-end globalization in Hong Kong and mainland China.Journal of Current Chinese Affairs.41(2). pp.95-120. Mura, L., 2012. Performance of human resource management in an internationally operating company.Serbian Journal of Management.7(1). pp.115-129. Savrul, M., Incekara, A. and Sener, S., 2014. The potential of e-commerce for SMEs in a globalizingbusinessenvironment.Procedia-SocialandBehavioralSciences.150. pp.35-45. Shenkar, O., Luo, Y. and Chi, T., 2014.International business. Routledge. Wetherly, P., 2014.The business environment: themes and issues in a globalizing world. Oxford University Press. Zhao, Y., 2012.World class learners: Educating creative and entrepreneurial students. Corwin Press. Online Bhasin, H., 2019. What is globalization? What are the positives and negatives of Globalization?. [Online]. Available through: <https://www.marketing91.com/what-is-globalization/>. KUEPPER, J., 2018.The Impact of Globalization on Economic Growth.[Online]. Available through:<https://www.thebalance.com/globalization-and-its-impact-on-economic- growth-1978843>. 24
Pettinger,T.,2017.Costsandbenefitsofglobalisation.[Online].Availablethrough: <https://www.economicshelp.org/blog/81/trade/costs-and-benefits-of-globalisation/>. TVERBERG, G., 2013. 12 Negative Aspects of Globalization. [Online]. Available through: <https://oilprice.com/Finance/the-Economy/12-Negative-Aspects-of- Globalization.html>. 25
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APPENDIX Research Proposal Form Student Name: ______________________Student ID: ____________ Centre Name:_____________________ Tutor:________________Date: ___________________ Unit:____________________ Proposed Title:GLOBALISATION CAN DRIVE BUSINESS SUCCESS. 26
Section One: Title, objective, responsibilities Title or working title of the research project (in the form of a question, objective or hypothesis) “Todeterminetheimportanceofglobalisationanditsimpactonmakingbusiness successful.” A study on Marks & Spencer. Research objectives (e.g what is the question you want to answer? What do you want to learn how to do? What do you want to find out?): To understand the concept of globalisation and its benefits on Marks & Spencer. To assess the current global requirement for Marks & Spencer. To evaluate the impact of globalisation in success of Marks & Spencer. To determine complexities which Marks & Spencer face at the time of globalising its business. Section Two: Reasons for choosing this research project Reasons for choosing the project (e.g links to other subjects you are studying, personal interest, future plans, knowledge/skills you want to improve, why the topic is important): Themainreasonofconductingtheinvestigationistoachievetheproper understanding about globalisation and its impact on success of company. Another reason is to enhancing knowledge base of researcher as well as learner that can help in its growth of professional career. Section Three: Literature sources searched Use of key literature sources to support your research question, objective or hypothesis: Under this, data is collected in literature review part by using the secondary sources for an instance books, journals, articles etc. In previous research, the research project is related with the same study area that plays an essential role in order to completing investigation with the proper findings. Brondoni, S. M., 2014. Global Capitalism and Sustainable Growth. From Global Products to Network Globalisation.Symphonya. Emerging Issues in Management.(1). pp.10-31. Hopper, T., Lassou, P. and Soobaroyen, T., 2017. Globalisation, accounting and developing 27
countries.Critical Perspectives on Accounting.43.pp.125-148. Lawrence, G. and Almas, R., 2018.Globalisation, localisation and sustainable livelihoods. Routledge. Mak, A. H., Lumbers, M. and Eves, A., 2012. Globalisation and food consumption in tourism.Annals of tourism research.39(1). pp.171-196. Mowforth, M. and Munt, I., 2015.Tourism and sustainability: Development, globalisation and new tourism in the third world. Routledge. Tan, C.H. and Macneill, P., 2015. Globalisation, economics and professionalism.Medical teacher.37(9). pp.850-855. Section Four: Activities and timescales Activitiestobecarriedoutduringtheresearch project(e.gresearch,developmentandanalysisof ideas,writing,datacollection,numericalanalysis, tutormeetings,productionoffinaloutcome, evaluation, writing the report): Different activities which are going to be included in this research are given below as above: Determine the topic Creation of aim and objectives with questions Literature review Research methodology Questionnaires preparation Data Collection Data analysis Conclusion and recommendation Howlong thiswill take: Milestone one:_________________ Target date (set by tutor): ____________________ Milestone two: _______________________ Target date (set by tutor): ______________________ Gantt Chart 28
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Section Five: Research approach and methodologies 29
What type of research approach and methodologies are you likely to use and why? What your areas of research will cover: Under this, Qualitative research method has been used through an investigator because it provides necessary data and also provide theoretical description.The Research Onion mention below: Research Philosophy-It is necessary part of research methodology and reflect views of author.Therearetwodifferent kindsof researchphilosophy likeinterpretivism and positivism. In this research, interpretivism research philosophy has been used because provides potential explanation regarding specific area. Research Approach-It provides proper direction for conduct an investigation in a right direction. Inductive and deductive are two different kinds of research methods. In this, inductive approach has been used in this research because it gives an in- depth analysis of collected information or data. Research Strategies-It is considered as road map that work towards attaining aim of exploration and effective way to achieve set target. Under this, survey is one of the better strategy and helpful in collect information. Choices-It is main obligation for an investigator to make proper research choice.In this, mixed methods approach has been used through researcher because primary and secondary both sources are applied for getting the better outcomes. Time horizon-This part of research onion determined the time duration for finish all components related to research. Through this, researcher will able to determine proper time for finish research work. Techniques-It is based on collecting the data or information. Primary and secondary are two different kinds of data collection method. Questionnaire has been developed in primary method. On the other hand, secondary data has been used in conducting literature review part. Comments and agreement from tutor Comments (optional): I confirm that the project is not work which has been or will be submitted for another qualification and is appropriate. Agreed: ________________ (name)_______________ Date ______________ 30
Commentsandagreementformprojectproposalchecker(IV sampling) Comments (Optional): I confirm that the project is appropriate. Agreed /Disagree:(Name of the IV) Date 31
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