Table of Contents INTRODUCTION...........................................................................................................................1 Industry........................................................................................................................................1 CONCLUSION................................................................................................................................2 REFERENCES................................................................................................................................3
INTRODUCTION It is important for a company to collect data and information from the market so that strategies can be developed. The data also helps in taking effective decisions. Moreover, it shows number of products sold, customer of company in market, etc. In retail sector there are many companies operating so competition level is high as well. Thus, companies need to retain their customers. The report is based on Zara and how they collect information. Beside this, what type of data is collected and from whom. Industry Information plays a crucial role in giving an insight about market situation and change in taste and preference of customers. Retail industry is expanded throughout the world. There are many companies operating in retail sector. Also, there are varieties of products offered by them to people. Moreover, market trends occurs with change in needs of people. It is necessary for Zara to gather relevant and accurate data so that decisions are taken. Zara is a Spanish retail company known for its fashion products. There are total 10,000 stores of Zara all over the world. In UK there are total 64 stores of Zara. The company tax profits earned are£51 in 2018. In additionthecompetitorsofZaraareH&M.Basically,company highest sales is in men fashion. Zara collects data related to daily sales in stores and profit generated. Also, information is gathered regarding what type of product is sold and which type of customer has bought it. So, on daily basis they use data to evaluate sales. For example- if shirt sales are high in stores of Zara then data of which type of consumer are buying shirt is used. It helps in developing strategy to retain them. Furthermore, when sales are low in stores than information is collected about what products are not been sold, is there any change in consumer taste and preference, etc. This type of data allows Zara to take decision. The company gather consumer data as well such as how many times they visited the store, what product they liked, how much they spend, etc. By this it is easy evaluate daily basis data. The information is gathered through survey and questionnaire. Then, it is stored in database to analyze. Besides this, each store is having own server on where info is updated. The large data set is stored in information system. Zara store data in segregated way such as area wise, product type, sales, etc. 1
An example can be taken where data was gathered regarding exchange or replacement of defected product by customers. Here, data related to total number of complaints by customers were recorded. It gave an insight about number of such cases each month. So, on basis of this manager took decision that how product quality can be improved. Also, it enabled in finding out total mistakes done. Another benefit in this was data of type of product and the location of store was analyzed. Thus, in order to solve this issue manager used the info and took decision. Data and info gathered are of two types that is primary and secondary. Both are useful in analysing market condition. Then, data is stored in database systems. As Zara gather primary data through feedback and by visiting customers as well. It gives an insight to them that what are reviews of product, is there anything need to change, etc. By conducting market research it is easy to gather data regarding change in trends. Alongside it, Zara gets to know perception of customers. Company do several types of audit as well such as social, pre assessment, special audits, etc. from this also data and info is gathered. The core data is obtained through which decision are taken. The audits are helpful in making things easy and showing how needs of people changes. The employees of Zara gather primary data as well through questionnaire. It benefits in finding out needs of people and their demands. However, data shows experience of people by using Zara product. It also gives an insight about what change can occur in trend or need of people. Questionnaire Name Age Gender Q-1 What method do you prefer to collect primary data? Interview Survey Questionnaire Q-2 What type of info you get from primary research? People buying behaviour 2
Paraphrase This Document
Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
Number of products sold Q-3 Do you get enough info from primary data collection to make decision? Yes No Q- 4 Is there improvement in Zara performance in UK? Yes No Q- 5 On which basis does you mainly focuses on while gathering primary data? Age Gender Findings Theme 1 Method to collect primary data Q- 1 What method do you prefer to collect primary data?Frequency Interview18 Survey2 Questionnaire80 Total100 3
Interpretation:Around 80% of the participants stated that questionnaire is the most preferred method for them to collect the primary data. Out of 100 only 2 participants stated that though conducting a survey is time and cost consuming but it gives more accurate findings. Theme 2 Information obtained from primary research Q- 2 What type of info you get from primary research?Frequency People buying behaviour60 Number of products sold40 Total100 Interpretation: Regarding the type of information received from the participant's majority of participants informed that with primary research the purchasing behaviour of customers can be identified and it does not give any clear idea of number of product sold. However, 40 people stated that can get information of sold products by using analytical and statistical tools. Theme 3 Enough information from primary data collection to make decisions Q-3 Do you get enough info from primary data collection to make decision? Frequency 4
Yes50 No50 Total100 Interpretation There was a complete mixed response regarding decision making from the primary data. The 50% or study participants stated that with primary data collection decisions cannot be made as these are based upon the perspective on only sample population. Contrary to this remaining 50% people stated that primary data gives information regarding general trends so accurate decisions can be made by using it. Theme 4 improvement in Zara performance in UK Q- 4 Is there improvement in Zara performance in UK?Frequency Yes75 No25 Total100 5
Secure Best Marks with AI Grader
Need help grading? Try our AI Grader for instant feedback on your assignments.
Interpretation– It can be analyzed from graph that there has been improvement in UK performance. Out of 100, 75 employees said yes and 25 said no. The data gathered by them enables in taking effective decision Theme 5 basis while collecting primary data and information Q-5 On which basis does you mainly focuses on while gathering primary data? Frequency Age50 Gender50 Total100 6
Interpretation –From above table it can be interpreted that out of 100 employees of Zara,50 said they focus on age while gathering data and 50 said on gender. This allows company to identify change in trends and take decision accordingly. CONCLUSION From this it can be summarised that Zara collect primary data from market through feedback. Also, managers gather data frommarketandanalyze latesttrendsinit.This information is stored in database and then decisions are taken. Basically, Zara focus on gathering primary data which is useful for them to analyze information and segregate it. By this it is easy for company to make decision. 7
REFERENCES Books and Journals Bolduc, B. and et.al., 2017. iVirus: facilitating new insights in viral ecology with software and community data sets imbedded in a cyberinfrastructure.The ISME journal,11(1), p.7. Erevelles,S.,Fukawa,N.andSwayne,L.,2016.BigDataconsumeranalyticsandthe transformation of marketing.Journal of Business Research,69(2), pp.897-904. Huda, M. and et.al., 2018. Big data emerging technology: insights into innovative environment foronlinelearningresources.InternationalJournalofEmergingTechnologiesin Learning (iJET),13(1), pp.23-36. Zhou, K., Fu, C. and Yang, S., 2016. Big data driven smart energy management: From big data to big insights.Renewable and Sustainable Energy Reviews,56, pp.215-225. 8