This document provides an overview of data mining and predictive analysis techniques. It explains how data mining involves analyzing large data sets to identify patterns and generate new information. The document also discusses the use of data sets and data mining tools for flagging data that does not meet review or human intervention. Examples from public databases, such as the US government's open data website, are used to illustrate the application of data mining in different fields. The document also mentions the use of data mining techniques in the United Parcel Service (UPS) for efficient data analysis and prediction in their operations.