Analysis of Internal Communication Issues in Data Solutions Company

Running head: EBC
EBC
Student’s Name
University Name
Author’s Name

2EBC
Table of Contents
1) Opening..................................................................................................................................3
2) Objectives and background....................................................................................................3
a) Describe the communication audit process........................................................................3
b) Specific purpose.................................................................................................................3
c) General purpose..................................................................................................................4
3) Problems................................................................................................................................4
a) Problem one—quantitative and qualitative significance....................................................4
b) Problem two—quantitative and qualitative significance...................................................5
c) Problem three—quantitative and qualitative significance..................................................5
4) Action steps to solve the problems........................................................................................6
a) Problem one........................................................................................................................6
b) Problem two.......................................................................................................................6
c) Problem three.....................................................................................................................6
5) Closing...................................................................................................................................7
a) Briefly outline a synopsis of the memo..............................................................................7
b) Explain the benefit of compliance to the employee and/or organisation...........................7
c) Offer assistance and provide contact details......................................................................7
6) Reference...............................................................................................................................8

3EBC
1) Opening
a) To: All the members of The Data Solutions Company
b) From: The CEO of Data Solutions
c) Date: 03 August 2018.
d) Subject: Analysis of the issues persisting in the internal communications of the
organisation and articulation of suitable recommendations.
2) Objectives and background
a) Describe the communication audit process
A four step strategy have been adapted for the audit of internal communications. The
repeated software malfunctions reported by few of the regular clients of our organisations led
to this internal audit. Issues were being constantly reported by the clients of Melbourne and
Sydney. An analysis of external marketing in the company in these two places revealed no
flaws. Promotions and client communications have also been archived 96.8% by the
franchises and the in house promotional team. This paved the way for an elaborate audit of
the internal operations of the company (Dsadata.com.au, 2018).
b) Specific purpose
Lack of effective output by the company and the recurring reporting of grievances
from the end of the customers raised an urgency of audit in the organisation. In this context, a
detailed market survey was accomplished. However the survey results indicates that the
external marketing endeavours have been prolific and have yielded results accordingly.
About 40% of the clientele produced in the last financial year had been the outcome of the
marketing ventures accomplished in various demographic segments. The promotional
communications by the marketing partners have also yielded significant strategies. The online