Improving Internal Communication in Data Solutions Company

Running head: EBC
EBC
Name of Student:
Name of University:
Author’s Note:

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Opening
a) To: All the members of the Data Solutions Company.
b)From:()
c)Date:()
d) Subject: Recommendation of measure to solve the ongoing problems in the organization.
There have been reports that the company is suffering from some problems that are actually
affecting their overall production. The company is doing well externally but there are some or
the issues they are cropping up in the internal structure. The employees and the managers are not
being able to stay in a proper connection with one another. It is the duty of the organization to
make sure that the internal communication is taking place properly (Wright, 2018).
2) Objectives and background: The objective is to look at the problems that are currently going
on in the company. Data solutions are a company that sells the management software to all the
clients (Kadous et al., 2017). They have their branches located both in Sydney and Melbourne.
So, it has been seen that there is a communication gap that is existing within the company. Apart
from these the decisions that are taken by the manager or by the other superiors are not being
floated down to the employees at the right time and in the right manner.
a) Describe the communication audit process: A communication audit process is a kind of
audit or an inspection that sees the effectiveness of the current communication system that is
taking place within the company. Like any other audit that takes place in the company, this
communication audit is also one of the most important functions.

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At first, the communication auditor will make an audit of the overall existing communication
system. This will be done by checking all the tools, strategies that the company is currently
taking for communication. As there is a problem with the internal communication the auditor
will take opinions from all the internal stakeholders like the employees and the supervisors as
well. They will review the systems and take feedbacks through various means like the surveys,
one on one session and others. Based on these findings the auditor will give his own suggestions
and recommendation on the current communication system and how to solve the problems
existing in the same.
b) Specific purpose: The specific purpose is to make sure that the decisions made at the top
level are communicated to employees at the right time.
 To make proper connections between both the branches of the company
 To see that the emails which are being floated for communicating all the decisions are
done in a professional, precise, easy manner. This is to ensure that the employees
understand what is being conveyed and the purpose behind it
c) General purpose: the purpose is to make sure that the communication between the managers
and the employees improve
3) Problems
a) Problem one—quantitative and qualitative significance
The qualitative significance is that there is a huge communication gap between the
employees and the executives. As a result of these, the doubts and queries of the employees are
not being solved and they are unable to perform the tasks properly. There can be a reduction in