Develop and Implement Diversity Policy

assessment-1 only

ASSESSMENT COVER SHEET
Assessment Details
Qualification Code and Title BSB61015 Advanced Diploma of Leadership and
Management
Unit Code and Title BSBDIV601 Develop and Implement Diversity Policy
Assessment Type A1 – Knowledge Questions Re-assessment YES NO
Due Date
Instructions to Students: Please read the following instructions carefully.
 The purpose of this assessment is to assess your knowledge and skills.
 This assessment is to be completed according to the instructions.
 If you are not sure about any aspect of this assessment, please ask for clarification from your assessor.
 If you have questions and other concerns that may affect your performance in the assessment, please inform the assessor immediately.
 To be deemed satisfactory in this assessment, you must write the answers to all written questions correctly or meet all the performance
criteria for activity based assessments.
 You will get a due date and submission after the due date will result in a penalty fee.
 Should you not complete the tasks correctly, you will be given feedback on the results.
 You are entitled to one (1) resubmission of this task.
 If you feel the decision made by your assessor was incorrect please refer to your Student Handbook for information on assessment appeal.
 Please refer to the College re-submission and re-sit policy for more information.
 This is individual Assessment. Hand in or submit the hard copy of the Assessments to your Trainer/ Assessor.
We will check your work before marking
 You must have student name and student ID on the task
 Follow line spacing and font guidelines (see eSpace)
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 Plagiarism is copying someone else’s work and submitting it as your own. Any plagiarism will result in NYS. (see eSpace “say no to
Plagiarism)
For Assessor Use Only
Assessor’s Name
Assessment Decision: To be accessed as satisfactory in this assessment task, the student must address ALL assessment items/questions
satisfactorily.
All individual assessment tasks of this unit must be completed satisfactorily for a student to achieve an overall grade of competent for this
unit.
Task Result SATISFACTORY NOT SATISFACTORY
Student Declaration: I declare that I have read and agreed to
the instructions mentioned above and declare that the work
submitted is my own and has not been copied or plagiarized from
any person or source.
Signature:
Date: / /
Assessor Declaration: I declare that I have conducted a
fair, valid and flexible assessment with this student and I
provided appropriate feedback.
Signature:
Date: / /

A S S E S S M E N T 1 – K N O W L E D G E Q U E S T I O N S
The information contained in this assessment event lists the questions that you will need to develop a written
response. These questions are theoretical and provide evidence of your understanding of diversity within a
business environment.
Each question includes the requirements which indicate what you have to do and the depth of your response
to achieve a satisfactory result.
Question 1
Explain business operations that can be linked to diversity.
Write your response here:
Business operations are defined as the activities in which a firm engage on daily basis in order to
maximize the value of the business and earn profit. The key operating activities of company involves
manufacturing, marketing, advertising and sales activities. Some of the business operations that can be linked to
diversity are as follows:
 Recruitment and selection: it is the process of hiring and selecting best suitable candidate within the
organisation who is able to accomplish its objectives. At the time of recruiting employees, organisation
emphasize on gender diversity and hiring both men and women in equal number in the organisation.
They also emphasize on hiring employees with right education, experience and skill sets.
 Production: this is the key operation of company which is associated development of product and
services. By emphasizing on diverse talents, organisation is able to blend array of skills as well as
creativity in goal oriented team. For this, company emphasize on bringing diverse talent within the
workplace who belong with different cultures, backgrounds, education levels, etc.
 Service provision: at the time of providing services to customers, the service providers must be familiar
with different type of languages and cultures as this helps them in providing effective services to
customers and resolving their issues. Here, linguistic diversity in the organisation plays crucial role. If
the employees have knowledge about different languages, then they are able to deal with different
customers in an effective way.
 Marketing: If an organisation have diverse workforce, then it helps in developing effective sales
strategies and identifying the appropriate client base in order to extend market reach. Bilingual staff help
the organisation in reaching out to customers appropriately.
BSBDIV601 Develop and Implement Diversity Policy – A2 2

Question 2
Using the table below, identify potential benefits of diversity to an organisation.
Write your response into the table below:
Context Explanation of Benefit to the Organisation
1. Increased creativity Cultural diversity helps in increasing creativity in the organisation and it has
more diverse solutions to a particular issue. If many diverse minds work
together, then it will help in developing more solutions as each individual has
its own way to think, resolving issues and taking decisions.
2. Increase profits Maximized cultural diversity in the company can lead to higher profits. Hiring
employees with diverse backgrounds, cultures, religion etc. will help in
performing the operations more effectively and ultimately enhance the
organizational profits.
3. Reduce employee
turnover Diverse workplace has wider pool of talent who highly contribute in its
success. When the employees with different cultures and backgrounds
workplace together, then the learn more from each other which helps in their
growth and development. This improve the motivation level of employees and
they stay more in the company, which reduces its turnover.
4. Cutting edge
competitiveness Diverse pool of employees helps the company in performing its operations
effectively and brings creativity and innovation which ultimately provide it
with a competitive edge in the market and enhance its ability to beat the
competition.
5. Stronger company
culture Uniting diverse people with distinct backgrounds, education levels, cultures
etc. pool their strengths in culture of company. Individuals value the trust and
confidence that company put into each employee. This helps in developing an
effective culture within workplace.
Question 3
Describe diversity within the business environment including culture, beliefs, traditions, and practices.
Write your response here:
BSBDIV601 Develop and Implement Diversity Policy – A2 3

There are some trends with diversity in Australian workplace. These trends include encouraging
individuals to consider information and library as career. The country aims to double the number of indigenous
employees. It also seeks to hire individuals from different religions and nations and who are born in Asia or
people with other languages. Apart from this, the nation finds the ways to significantly increase number of
information workers and male library and open up career opportunities on constant basis for the individuals
living with disability. The Australian organisations try to provide all individuals with equal opportunities and
reduce inequalities in employment. The Australian organisations employ individuals with diverse cultural
backgrounds and some of the individuals may have particular cultural needs which must be taken into
consideration. These includes social values, religious practices, dress, family obligations, customs and
nonverbal behaviour. Moreover, organisations are responsible for psychological and physical health and
wellbeing of their individuals and encourage respect full culture for all.
Question 4
Describe contemporary theory about diversity and its potential contribution to business advantage.
Write your response here:
Productive diversity referred as an Australian policy version which intended to respond to set social and
economic conditions being experienced all over the world. Increasing entrance of women into labour market,
economic reform, progressively execution of affirmative action and anti-discrimination legislation driven
through social movements and increasingly multicultural population develop the conditions for administration
response to workplace diversity management. This productive diversity theory contributes effectively to
Australian workforce as it provides the opportunity to women to get more employment, protect employees from
discrimination, increased cultural diversity within the organisations which help individuals to learn more and
contributes in growth and development of workforce.
Question 5
In the table below, outline legislation, codes of practice, and national standards as they apply to development
of diversity policy.
Write your response into the table below:
Regulatory Requirement Application in the Workplace
Australian Human Rights
Commission Act 1986
This act states about the roles and responsibilities of organisations in
relation to protect the rights of employees. It is applicable to develop
such policies and practices to protect and promote rights of humans.
Age Discrimination Act 2004
This act protects individuals from discrimination on the basis of age in
employment, education, provision of production services and
management of commonwealth laws. It helps in developing policies that
eliminates age based discrimination from workplace.
BSBDIV601 Develop and Implement Diversity Policy – A2 4

Regulatory Requirement Application in the Workplace
Disability Discrimination Act 1992
This act aims to eliminate discrimination from workplace against people
with disabilities. It assists in promoting rights of individuals with
disabilities and developing a more inclusive and accessible community.
Racial Discrimination Act 1975
It promotes equality before the legislation for all individuals regardless
of their nationality, color, race or ethnic origin. Discriminating people
based on these aspects is unlawful. This act helps in eliminating such
kind of discrimination.
Sex Discrimination Act 1984
This act is applicable to protect individuals from unfair treatment based
on their sexual orientation, sex, intersex status, pregnancy, gender
identity and marital relationship. It protects people with family
responsibilities and eliminate sexual harassment in workplace.
Fair Work Act 2009
Fair Work Regulations 2009
This act governs employment of mature age individuals. It sets out the
rights as well as responsibilities of employer, employees and
organisation and administers terms and conditions of employment
which helps in protecting the right of all.
BSBDIV601 Develop and Implement Diversity Policy – A2 5

T A S K O U T C O M E S H E E T
The Feedback Evaluation Sheet below is the assessment questions and tasks for each of the assessment
events that the student is required to complete. Assessors, tick ‘S’ if the student achieved a satisfactory
outcome for an assessment task and ‘NYS’ if the student does not meet these requirements. Also, you are
required to write comments on the quality of this evidence under the ‘Comments’ column. For your
judgement on the student’s overall performance, tick ‘Satisfactory’ if the student achieves a satisfactory
outcome for all of the tasks or ‘Not-Yet-Satisfactory’.
Task Outcome Sheet
Assessment Event 1 Knowledge Questions S NYS Comments
Question 1
Question 2
Question 3
Question 4
Question 5
Feedback to Students:
Assessment Outcome  Satisfactory  Not Yet Satisfactory
Assessor’s Signature: Date:
BSBDIV601 Develop and Implement Diversity Policy – A2 6