Skills and Knowledge required by HR Professionals : Unilever Plc Report

Developing Individual, Teams and
Organisation

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................4
P1. Appropriate skills, knowledge and behaviour required by HR professionals......................4
P2&D1 Personal skills audit and professional development plan for Jane Cambridge..............5
M1...............................................................................................................................................9
Task 2...............................................................................................................................................9
P3 Evaluation of difference between individual and organisational learning & training and
development................................................................................................................................9
P4 Need of continuous learning and professional development in sustainable business
performance...............................................................................................................................11
M2 ............................................................................................................................................12
TASK 3..........................................................................................................................................13
P5&D2 Contribution of High performance worker in employee engagement and competitive
advantage...................................................................................................................................13
M3.............................................................................................................................................14
TASK 4..........................................................................................................................................14
P6&M4 Different approaches of performance management and their contribution in high
performance culture and commitment......................................................................................14
CONCLUSION..............................................................................................................................15
REFERENCES..............................................................................................................................16

INTRODUCTION
To develop individuals and team in organisation is the duty of HR officer of company.
There are many roles and responsibilities which are required to be performed by them to
effectively identify their different needs and provide sufficient sources which enables employees
of company to develop their skills and knowledge (Ainscow and Sandill, 2010). Unilever Plc has
been chosen for the present study which is a multinational company that deals in food, cleaning
and personal care products. In the present report, there will be discussion on appropriate skills
and knowledge required by HR professionals, personal skills audit and professional development
plan for Jane Cambridge, difference between training and development and organisational
learning and individual learning. Also, importance of high performance worker to attain

employee engagement and competitive advantage as well as contribution of different approaches
in performance management will be studied here.
TASK 1
P1. Appropriate skills, knowledge and behaviour required by HR professionals
There are many functions required to be performed by the HR officer of Unilever plc to
effectively control business activities. For this purpose, it is required to have appropriate skills,
knowledge and behaviour by the HR officer. These skills help the HR manager of company to
appraise performance of employees and identify problems which are faced by them during
production process. This provides an opportunity to develop the training programmes according
to their needs and develop existing skills of employees to effectively achieve end targets. This
also enables company to accomplish their objectives within stipulated period of time. Different
roles and responsibilities of HR officer of Unilever Plc are defined as below:
 Maintain relation with other departments: It is the duty of HR officer to make
effective coordination with other departments of company. This helps to effectively guide
the other manager in implementation of policies and procedures. This provides an
opportunity to have effective communication within organisation (Bolman and Deal,
2017).
 Maintain work ethics: HR officer of company has duty to effectively prepare the
policies regarding work ethics and implement them properly. This enables company to
remove cultural differences and provide equal rights to all employees.
 Health and safety measures: It is the duty of HR manager of company to take
appropriate safety measures regarding all the employees which are working with complex
machines. For this purpose, they have to properly implement health and safety policies to
consider safety of employees.
 Recruitment of employees: It is the duty of HR officer of company to identify the needs
of workforce at workplace and appoint employees to effectively complete their projects
within stipulated time period. They also have to appraise the performance of employees
to determine problems and provide solutions for same.
 Training and development programmes: HR officer has to identify the training needs
and organise effective sessions which will help employees of company to improve their