Developing Individual, Teams and organisations - Hightown Housing

Developing Individual, Teams
and organisations

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
Section 1...........................................................................................................................................1
KSA for the role of HR adviser..................................................................................................1
Personal skills audit....................................................................................................................2
Professional development plan...................................................................................................4
Briefing paper to create inclusive learning and development culture.........................................6
Section 2...........................................................................................................................................8
Key elements for HPW system and the way it operates in Hightown housing...........................8
Benefits of applying HPW practices in order to improve performance of Hightown housing.10
Different approaches for performance management.................................................................10
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
As competition is high in the society, Developing individual, team and organisational
capabilities is very essential in order have continuous development of the organisation(Gillard
and et.al., 2017). Present study is based on an association that is Hightown housing, a charitable
organisation having an aim to help the people who are in need of care and support as they are not
able to afford the same. This organisation is providing housing services to many people and at
present they are managing about 6.500 homes and have approx 900 working employees. Report
will include role of HR professional and the respected knowledge, skills and attributes (KSA)
that HR adviser must have. Further, report will include personal skills audit and professional
development plan with development needs of the HR adviser. Report will include a briefing
paper in order to create learning and development culture in Hightown housing. Further, report
will include the key elements that are needed for High performance work systems and the way
these systems operates in this organisation. There are many benefits of application of HPW in
order to improve Hightown housing performance that will be analysed in the report. At the end
report will evaluate different approaches to performance management.
Section 1
KSA for the role of HR adviser
KSA are different knowledge, skills and attributes that a person working in organisation
have in order to fulfill the duties with respect to the position they have. As a HR adviser of
Hightown housing the respective knowledge required are as following:-
 Having knowledge of different HR policies and procedures going in Hightown housing,
 Knowledge of different and best method for recruiting and selecting the employee.
 Have knowledge about different information that candidate should know during hiring
procedure(Bohatko-Naismith and et.al., 2015).
The different skills required for the position of HR adviser are as follows:- Verbal communication skills:- In order to communicate with the diverse client group,
verbal communication is very important skill for the HR adviser. Written communication skill:- For producing different reports written communication
skills have to very effective of HR adviser(Mariappanadar and Kramar, 2019).
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 Organisational and administrative skills:- As a HR adviser there is a requirement to have
focus on tasks with effective use of time and capability.
The different attributes for the role of HR adviser are as following:- Trustworthiness:- The most important attribute to be a HR adviser is to be trustworthy
and deal with all matters through integrity and build trust of all level of employees.
 Negotiation skills:- As a HR adviser there is necessity of having negotiation skills during
the recruitment process or dealing with clients(Hunter, Saunders and Constance, 2016).
Personal skills audit
Brunel skill audit:-
Time and self management NO NOT
SURE
YES
I organise my tasks effectively and achieve my targets on
time
I avoid the things that waste my time and energy
I always set my future targets and work hard to achieve
them
I also have my meeting and appointments on time
Problem solving NO NOT
SURE
YES
In every situation I am able to find appropriate solutions.
I have capability to handle complex task in effective
manner
I always work productively with other employees to solve
organisational problems
I am able to handle multiple problems at a same time
Written communication NO NOT SURE YES
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