Table of Contents INTRODUCTION...........................................................................................................................1 SECTION 1......................................................................................................................................1 Appropriate knowledge, skill and attributes required for HR advisor........................................1 Personal Skill audit.....................................................................................................................3 Produce a professional development plan along with reflective statement of your need...........8 Creating the learning and development culture within the organizations by learning cycle model.........................................................................................................................................10 SECTION 2....................................................................................................................................11 Key elements that make up the HPW......................................................................................11 HPW practices improving organisational performance and how its help in business success.12 At what extent HPW practices enables better skills' utilisation................................................12 Performance management, collaborating working and effective communication can be used to support high performance.........................................................................................................12 CONCLUSION..............................................................................................................................13 REFERENCES.............................................................................................................................14
INTRODUCTION High performing teams are the building blocks of top class organizations and are enabled by the effectiveness of the individuals within the organization. Besides, developing individual performance helps the organization to develop an effective team goals. By performing the work through teamwork it’s been great to exposed the better goals and objectives. Present study based on the developing an individual and team performance with aim to enhance the overall leading development task. For this, study has chosen Hightown Housing Association which is a firm who providessupporttopeopleinseveralways.Further,inthisreportexplainsappropriate knowledge, skill and behaviours that are required by HR professionals. Besides that, it also discusses the personal skill audit and to determine the skills, knowledge and professional development plan for expressing the future outcomes. SECTION 1 Appropriate knowledge, skill and attributes required for HR advisor Human resource advisor is a disciplined that requires leadership and management training necessary to build the skills that business executives are looking for. HR practitioners who have a deeper knowledge of relevant areas and more practical skills generate more opportunities in the corporate world (Bengtsson and Carlson, 2015). HR advisor should have somefollowingskillsand attributes, skillsandknowledgethroughtheycancreatenew opportunities for the people. Knowledge Required Personal and Human resources :Personal and human resources are the another most required skills that should have by the HR Advisor of human resource required to know about these principles so that they can make better and maintained the proper working environment within Hightown Association. Administration and Management:Knowledge of business and management principles are very important in which some elements are covered such as strategic planning, resources allocation,humanresourcesmodelling,leadershiptechniques,productionmethodsand coordination of people and resources. Apart from that it contains the best following manner and brings the most effective level of goals and opportunity. English Language :Knowledge of languages also be the most important knowledge that HR advisor should have (Bolden, 2016). 1
Law and Government :Rules and regulations are the required knowledge that human resource advisor consists in order to resolve and make the company free from unnecessary implications. Legal codes, legal procedures, governments regulations, agency rules all such information must be there in the HR advisor. Education Training:HR professional are responsible to make employee more talented and competitive by arranging the training and development sessions as per the requirements. This knowledge or new ideas can help organizations to build up the effective team performance. Skills required by HR advisor Active listening:Active listening means to understand people thoughts and perception what they actually want to express. HR advisor is the person in the company to whom employees directly contact and expect the good results. For that, they should have such capabilities to listen up what they saying and their purpose. Speaking :HR advisor should be a good speaker to convey the information to others in appropriate manner. Management of Personnel Resources:HR advisor should have the quality to direct people as they work, identifying the best people for the job. HR advisor also must know or having that quality to motivate employees towards the goal accomplishments. Critical Thinking:HR advisors should have that capabilities to make the best decision making process on the basis of the strength and weaknesses of the alternative solutions. Negotiation:Negotiation is the another skill of HR advisor through they can take the better deals with employees and become cost effective for the company (Bondarouk and Brewster, 2016). It helps to motivate the employees' satisfaction goals and full fill the company needs and wants as per the following task and situation. ReadingandComprehension:Tounderstandthebusinesslanguageandwritten document of the businesses should be understandable by the company in order to beat out the best outcomes and goals. Monitoring:Monitoring skills helps person to better evaluate the individual performance of an employee within the company organization so that it can better help to make the decision making approach. This skill is another most required skills that should have in the HR advisor. Serving orientation:A good presenter of the company is HR manager who showcase about the company and its roles and policies at the introduction and orientation process on the 2
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first day of employees. Besides, that, it helps to make the good relation between employer and employee. It must have required within the person who directly appointed the employees for the organization. Styles/Attributes required by Integrity :Some styles or attributes makes person different from another person. In other words, HR of the organisation must have this potential to work in integration process. Leadership:leadership power is the inbuilt power which will be going to be nourished with the good experiences (Browne, 2018). HR advisor should have some unique style to present itself and make the good relation out of that. Means a good leader is the quality of advisor through they maintained the positive working environment within the environment. Initiative:Job requires willingness to lead or to get the final settlement to take on the responsibilities and challenges. In other words, it also is required in HR advisor to adopt the all possible roles and responsibilities thorough they can perform the better action plan. Self Control :Self-control is the biggest tool that have by an individual. It is key to success. To keep control on emotions sometimes helps to reduce the future uncertainties. That must be helpful to advisor to safe the business environment. Personal Skill audit To stay competitive or dynamic I need to learn some unique and updated learnings that can be helpful for my future development. In other words, to make myself competitive I need to adopt continuous learning process. Being as a HR advisor my work or responsibility is to advise employees or the company competitive edge. On the basis of my own personal skill audit, I got to know some of my lack points and strength. Besides that, it also helps to bring the new working styles and long term objectives and task (Cherubini and Nielsen, 2016). Personal skill audit SkillsSummaryRatingExampleNeeds improvement LeadershipI can identify customers wantsand needsto providethe rightservices 4Being a HR advisor, I faced many challenges andhandlethe employeequery.It helps me to make the better decision making No, 3
andproducts tomaximise customer satisfaction. approach. Time management I can use my sparetimeto makesome innovative things that can bethemost effectivefor thefurther development goals. So this processcan helpmeto upgradethe neweffective learning opportunities and task. 4Inlessworkload environment,Ican make some new ideas through company can hiremorepotential employeesforthe organization.Besides that,Ialsofocuson theindividual performance and give them training so that they can perform their work within the given time framework. No, Language skills Iknow English, French languagethat helpedmeto make balanced.But sometimesI makefell 3Sometimes,some clientsorcandidates belongstoother country.Sothe languagebarriers come into the way. In ordertoreducethis situation,Ineedto learnGerman Yes, 4
discomfort whenImet withsome German people. languageaswellto upgrade my language skills. Positive attitude Positive attitude is my keystrength that helped to show the way to get out the anyuncertain situation. Besides, I am highly motivated towardsthe better development opportunities. 5Whenevercompany adopts sudden changes in work so I can able tohandletheoverall situation with positive attitudes. No, Listening sillsIcanfollow the conversation accurately and anableto follow verbally given instructions correctly. 5BeingHRadvisorI need of listen up the conflicts and issues of employees and advise themwisely.This processhelpsmeto takethebest approachableresults and goals. No, PresentationIcanpresent4IgivetrainingandNo, 5
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skillsthewhole company policiesand proceduresin frontofthe employees withfullof enthusiasm. developmentsession toemployeessothat they can perform their dutiesineffective manner. Awareness aboutlegal lawsand policies Ineedto securethe company environment fromlegal implication. For that I need to upgrade my knowledgeas perthetime requirement. SometimesI gotstuckon certain situation whereIneed toapplylaws and regulation. Thismakes my enthusiasm lawand ineffective. 2I need to handle the companyregulation systemforwhichI need to learn different newlawsand regulations. This work helps to determine the longlasting developmentgoalsto meet out the company aim and objectives. Yes 6
NegotiationBeingaHR advisor I have todealwith clients, employees and stakeholders. I always tried to make the deal costeffective butthe outcomehas alwaysbeen disappointing. Ineedto nourishmy negotiation skillsto becomea greatHR advisor 3Inordertotake decision,handling employeeissuesand conflicts. Due to lack ofhavingsufficient negotiationskillsit legsme behind from the race of success. Yes Critical thinking Icanbetter analysethe strengthand weaknesses butfailsto make appropriate plan. I need to learnsome more techniques and 3Intheprocessof takingsomecritical decisionforthe business. That time I am not perfectly sure aboutthewhole scenariothatrestrict me sometimesto get my success Yes 7
ways to get the best deal. Self ControlSelf-control is thebestway thathelps me tomaintained thediscipline environment withinthe organization. 4Self-controlling power isthelonglasting imageofthebetter performanceandthat also helps me to take better decisions. No, Monitoring& controlling Monitoring processis being done at thetime performance appraisal.I havegood controlling power through I can make the bettergoals and services to analysethe bestgrowing performance. 4Icanmonitorthe performanceof employeesfor improving in order to analysethefurther development requirements. No, Produce a professional development plan along with reflective statement of your need As per the above personal audit I got to know areas that I need to developed for my career enhancement. Personal skill audit helped to further make the action plan that I need to performed in order to meet the needs of the organisation goals. The following weaknesses on 8
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which I need to work to get the higher future advancement growth and better decision making approach. On the basis of my own skill audit I can make the better development plan that helps me to get more career opportunities to bring new areas of improvement. Professional Development Plan Skills RequiredActionResourcesResultsTime taken Critical Thinking Ineedtolearn somecritical thinking skills so thatIcan improvisemy decisionmaking skills. Inorderto upgradethe critical thinking I needtoconduct deep study of the situation and take guidelinefrom my seniors. Outcomesand resultshelpsme in my career plan throughIcan make the take the betterdecisiona whichis profitable for the company. 2 months. NegotiationNegotiation skills I need to work on to deals with the clientsor employees.In otherwords,I needtodevelop myconvince power. Forthat,Ican adopt some good practices and get to learn about the tricks and tools to convenience people. Ithelpsmeto enhancemy careergoalsor objectives. 2 months Awarenessof legallawsand policies I need to get more informationand learntonew regulationsto securethe companyfrom unnecessarylaws For that, I need to learnlatest updated laws and newregulations which is must for thecompanyto adopt in to their It helped me out from my existing fearandalso helps me to take better actions for thecompany goals. 1 months. 9
and restrictions.business practices. LanguageI need to develop mylanguage skillsthroughI cantalkwith severalclients andflowthe better communication processwithout anylanguage barrier Ineedtolearn eitherfromany institutionor onlinesources alongwithmy runningjob (Whetzeland Wheaton 2016). Aftercompletion thecourseor classesIcan becomemore capable and well communicatorto make deals. 2 months. Creating the learning and development culture within the organizations by learning cycle model. Briefing Paper Inclusive culture extends basic or token presence of workers who have disabilities.In other word, it becomes the serious challenge or concern to addressed by the organization to improve employee recognition and business performance. The main purpose behind the inclusive workplace environment is to promote the high value and equal opportunity and continuous learninginordertoattractthehighlycompetitiveworkingworld.HightownHousing Association should have required to manage inclusive learning development culture within the organizations (Cook, MacKenzie and Forde, 2017). In order to develop the inclusive culture within Hightown Housing Association company required to adopt the diversity environment. Company should make their team with full of differences in order to get the better and long lasting results and goals. In order to present the learning within the organisation. For that company required to adopt the Kolb's learning model. Concrete Experience :Learning or the continuous learning is very much essential within the organisation. This helps employees to get the good experience for new start (Thorpe, 2016). 10
Reflective Observation :Reflection involves the thinking about what has been done yet with good or bad experiences. Abstract Conceptualization :based on experiences or learning employees can generate new ideas and thoughts to take company towards success or make modification in present plans. Active Experiments :Active experiments of this model express to adopt the new action plan. Organizational and individual learning Importance of inclusive learning is very much important for present working scenario where organisation should focus on the diversity in order to sustained the work sustainability. Organizational learning (Goller, 2017). Besides that, it helps to determine the long lasting learning objectives and better goals. Individual learning make individual more competitive by acquiringthenewlearnings.Organizationallearninghelpsemployeetogetthegood experience. Training & Development Training & Development is the process to make the individual competitiveness as per the demand of current situation. For that, it requires making the long lasting development results to bring the new working goals. Needs for Continuous learning and Professional development Need for continuous learning and professional is important to just beat the competition level (Jeong and Shin, 2019). There are given some reason for which continuous learning is required given below: To remain competitive within the environment. Prepare for the unexpected Boost up the company profile within the market. Sparks new ideas. Change the company perspective. SECTION 2 Key elements that make up the HPW Key elements of HPW 11
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High performance working is the system which created by team efforts within Hightown Housing Association. Besides, this system arises by organizational performance of employees to accomplish the company needs. HPW system build up with work practices which influence team member either in positive and negative manner. Effective work practices help organizations to sustain the company reputation and profitably. Effective system of HPW can beneficial for both employer and employee. In other words, it helps to build a future higher growth. HPW practices improving organisational performance and how its help in business success. High performance organizational performance helps to sustain the company profit by enforcing employees towards the correct direction (Jiandani and et.al., 2016). This system helps to develop the business growth and future opportunities to develop new expansion, or new product development. In other words, It helps business by measuring the future uncertainties, or by the help of employee productivity. It helps business to pick out the better results and growing the business opportunity and task. It helps business to build up the good productive team that makes the good efforts on the given task as well. At what extent HPW practices enables better skills' utilisation. High performance working practices fill the gap between the employee skills and knowledge that creates the better resources for the business. HPW enhance the employee motivation and confidence level that also helps to meet out the company aims and objectives HPWmotivatecontinuouslearningofemployeestoupgradetheknowledgeand competency level (Morgeson, Brannick and Levine, 2019). HPW enhance the organizational culture towards adopting the diversity in nature to make the employee development. HPW add value to the business practices which always be a good sign for the business growth. 12
Performance management, collaborating working and effective communication can be used to support high performance. Performance Management :A good employee and its work ensure their level of performancewithintheorganisation.Itmakesthepersondifferfromothers,individual performance showing their high or low performance within the organisation that influence for better outcomes. Collaborating working :Collaborating work means work with a team or by supporting others for a one goal (Raes and et.al., 2015). This collaborating culture can also help to influence high performance. Effective communication:Effective communication makes the clear understanding and less involvement of confusion which lead to efficient work outcomes. This element or process can help to enhance the high performance (Rombley-Browne, 2018). Effective communication is the best way to get success by knowing other people and their perceptions what actually they want to deliver. CONCLUSION From the above report it has been concluded that developing an individual performance can help to meet the company goals. Overall study presented the high performance and continuous learning to drive the sustainable business performance. Besides, that study also explained the HR advisor within the organization should have the appropriate knowledge, skills and some set of attributes that they required to have in order to enhance the career opportunity. HPW influenced employees to work more in enthusiastically way. Overall study explained about the individual developed with lost of learning methods. 13
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Rombley-Browne, D., 2018. Leadership Strategies for Improving Supervisors' Performance. Thorpe, R., 2016.Gower handbook of leadership and management development. CRC Press. Whetzel, D. L. and Wheaton, G. R., 2016.Applied measurement: industrial psychology in human resources management. Routledge. Online HumanResourcesadvisorCareer.2018.[Online].Available through :<https://www.mymajors.com/career/human-resources-advisors/skills/>. 15