Developing individuals teams and organisations

This document discusses the importance of developing high-performing teams in organizations and the role of HR advisers in achieving this. It explores the knowledge, skills, and attributes required for an HR adviser and provides a personal skill audit. The document also highlights the key elements of high-performance work systems and how to maintain problem-solving teams in an organization. The case study focuses on Hightown Housing Association in the UK.

Developing
individuals teams and
organisations

Table of Contents
INTRODUCTION...........................................................................................................................3
Section 1...........................................................................................................................................3
a)Knowledge, skills and attributes required to carry out your role as HR adviser....................3
Personal skill audit......................................................................................................................5
Section 2 ..........................................................................................................................................6
a) Key elements that make up the HPW systems and the system operation within organisation
.....................................................................................................................................................6
b) Maintain problem solving teams in the association-..............................................................8
Conclusion ....................................................................................................................................10
References......................................................................................................................................11

INTRODUCTION
High performing teams are the back bone of the organisation. Their effectiveness and
efficiency plays a crucial role in the organisation's operations and productivity. Powerful teams
help the organisations to achieve its objectives and goals in a very efficient way. A great team
and organisation includes all the characteristics practical knowledge and skills. They also
contained the great attitude and behaviour towards the organisation's success and development.
Strong teams also help to maintain a top class organisation structure. Developing team will
organize their works according to member's ability so, it can create a convenient and easy
process for conducting operations. Hightown housing is a charitable association in UK. Its major
aim is to provide great helps those people who has not sheltered. So, this association helps the
people by offering affordable house for buy or on rent who needs actual support.
This report will include the Human resource adviser's skills, knowledge, attributes and skill
audit of human resource. This report will also highlight the professional development plan and
learning cycle model such as organisational and individual learning, training and developments.
It also includes the main factors that make up the high performance work practice system
operations and benefits of HPW's practices. This report will also state the various approaches to
performance management and their support. High performance work practices are the key factor
which enhance the organisation productivity. This can be done by improving the potential
employees of the organisation by selection, development and also recruitment so that the
company has a high performance team.
Section 1
a)Knowledge, skills and attributes required to carry out your role as HR adviser.
Role of human resource advisor works with HR teams to improve there relationship with the
employees, workers, and with the management. HR advisor is a person who have different role
to perform within organisation and this role are in the benefit of the organisation (Cunningham
2002) HR advisor sole the grievances and handle them with ease to make a balance between
employees and organisation . To understand the role of HR advisor they play a different role as
compare to others in respect of their knowledge, skills and attributes.

Knowledge – in the section of the knowledge as an HR advisor will have a firm educational
foundations for the HR advisor there are different knowledge structure to follow. Advisor should
be good with his or her presentation skills because as advisor must be a presenter who can
present the guidance to the employees of the organisation who can help the employee with ease
and in the best possible way. HR advisor must have a specific knowledge about every employees
of the organisation about there work and about there departments. HR advisor must have the best
and appropriate knowledge about the polices and strategies that can be used in the well-fair of
the employees. HR advisor have only duty where they have to understand the needs and
importance of the employees in the organisation. HR advisor must have an effective managerial
quality by which advisor can easily manage all the employees. HR advisor should have good
knowledge in how to tackle a employees grievances and provide them help and insist them for
good services to satisfy them. HR advisor should have a good command on new technology so
that advisor can help there employees and help them to teach and answer there all questions. HR
advisor should be good intellectually and education level as he has to form the strategies for
employees benefit and has to take instant decisions to resolve the problems and encompass the
smooth running of the organisation. HR advisor should also know how to evaluate an employees'
attitude and their efficiency and also train them to be efficient for the organisation. The HR
advisor should also have some personal goals which will help him to be motivated and work
more efficiently. HR advisor should have a knowledge about the staffing, recruiting and how
staffing works in the organisation and how to give training as selection of the employees.
Skills-
There are many skills of a human resource advisor . The communication skills of the HR
adviser plays a very important role because it is on them for getting in new employees and the
first impression on any person or employee is of the HR department or in the workforce. As
every organisation wants good and effective employees as same Hightown housing association
needs good employees because the association is charitable house providing who do manage the
funds of charity and such people who believe in this purpose of life and help others and it is
difficult to find as in company. HR also has to have an ability to solve issues and problems in
any kind of situation or in any department because human resource department employees have
main aim to resolve and manage the issues and grievances of employees . HR is the fresh face
who changes according to the work culture of organization of any association and Hightown

housing association. The HR advisor should be multitasking as they face lots of problems
regarding the employees issues and problems regarding Hightown housing association HR
advisor is very good with that because sometimes there has to be a change in the association and
the employee may like it or may not like it but the HR advisor acts like a bridge between the two
and Finds a reason behind every problem's and ultimately find solution for the problem and
makes the association work smoothly. Hightown housing HR advisors are so talented and n these
bases they have been recruited and among the recruitment process the skill set is the major aspect
where skills like leadership skills, managerial skills, communicational skills are important skills
which is been reflected.
Attributes-
The HR advisor of Hightown housing association makes sure that the all the ethics and
culture of the association is followed not just by the association but even themselves. HR advisor
are the first person who follow the rituals and rules, regulations of organization an HR beliefs
whatever is set in the favour of association is must be followed by everyone. The HR advisor
must be experienced in this field because the association needs more professional workers in the
organization experience is must because HR is the person who take care all the do's and don't in
the organisation. Leadership quality of the advisor must be good because this will affect the work
and workforce of the organization and also efficient work will not take place and it leads to
chaos within the association. Any of the employee is having any difficulty then the advisor must
resolve it. The communication gaps in the association must be fulfilled and the way of
communicating with the business managers or the employees must be good. HR must make sure
that all the employees are sharing a good relationship with everyone.
Personal skill audit
Strengths-
HR advisor strengths according to me would be that HR advisor can take any measures
related to anyone in the organisation unless and until he or she is designated and have that
responsibility. The employees coming in the organisation are due to HR selection and
recruitment process and the dealing of them with the organisation is in the nature of the HR.
according to the strengths of HR have a major role in the association like making the people
know the changing in the strategic planning of the association and make sure that the new
changing are being accepted by everyone. The employees having any problem with the

association and the HR is aware of that then the gap between the employee and the management
team is filled in by the HR team. The HR team has direct association with the management of the
organisation whereas the other employees do not have that privilege. HR has a responsibility
and strengths to make the security and safety in the organisation. He strengthens the organisation
like the high town housing. Strengths can not be given it is self developed in the human itself.
Weaknesses-
HR is supposed to work efficiently because if they do not do so then that can create major
issues for the association. Sometimes HR need assistance as because they are also humans and
they also need assistance because they also can make mistakes as well. The HR has to be really
careful while selecting new employees because that effects a company or organisation majorly.
Charity is not always provided by the people and there can be ups and downs regarding the
charity and getting charity is also a task for the HR. People working with a charity firm is very
difficult to handle and that could be a major drawback for the company. The communication
skills is a major draw back for the association
Opportunities-
HR advisor has to very well groomed and qualified so that they can select people
properly. The opportunities regarding this organisation would be that they can gain experience
from this company and use it somewhere else. Hightown housing is charity based and getting the
right staff is the biggest task for them. A lot of techniques and HR qualities can be learnt from
this organisation or association (Johnson and et.al., 2019).
Threats-
There are sudden situations in the association which the HR has to deal with and that
could turn out to be threat for the HR advisor and the entire team. Charity money could be a
great threat for the association and the HR advisor will have major problems regarding that
field..
Section 2
a) Key elements that make up the HPW systems and the system operation within
organisation
There are many factors that attract the high performance working system in the
organisation. High performance working includes various skills and practices such as great

employee involvement activities, quality group, self directed members of team and sharing
company information. High performance working of the Human resource includes many factors
b) Maintain problem solving teams in the association- such as performance appraisals, great
requirement process, work monitoring and redesign (Erdem and Ozen 2003). For the increment
of High performance working, Hightown housing association has to build a high working
environment by following factors-
Pay on the basis of performance-
Hightown housing association's human resource have to manage 'performance basis pay'
system. This will encourage the employees to work harder. To enhance the High performance
working in an association, it plays a major role (Farrell 2000). This system can increase the work
efficiency of the staffs. Human resource team should have to implement these activities to
balance the equality in the employees.
Empower employees to make decision-
It is great element to maintain the high performance working in the Hightown housing
association. Organisation should have to give their employees a sufficient power to share their
views and opinions. This activity helps the employees to boost their confidence. The overall
activities and functions of the employees make the organisation successful.
Reward and compensation policy-
It is a major factor to create the high working environment for the employees. It helps to
maintain the great working culture in an organisation. Hightown housing association organize
many encouragement programmes to promote the charitable activities. Company gives them a
great respect and conducted an award function to inspire the employee's efforts and people's
operations. Human resource team of the Hightown housing association should have to promote
the efficient and productive employees. They have to concern about the employees who do their
best to the organisation (Downey and Waters 2005). Organisation should have to conduct the
award ceremony for the employees who conduct their effortlessly that can motivate the
employees.
Innovative programmes-
Hightown housing association should have to comply the innovative programmes in their
organisation to attract the employees for new Holden, Pager, Golenko and Ware 2012and
innovative work. It promotes the high performance working in the association and inspire the

staffs to operate unique and exceptional work for the great development of an organisation. In
this frequently changing organisational environment, innovation helps the association to stand
against various competitors in the market. Organisation should have to maintain a flexible
environment problem solving teams in the association-monument for the employees to share
their thoughts and ideas for expanding productivity. Innovative programmes will assist the
employees to grow their performances and productivity.
b) Maintain problem solving teams in the association-
Human resource team in the association should have to manage a skilled team for solving
the problems. It helps the employees to provides quick solutions for several issues. By managing
the skilled and talented issues solving team, Hightown housing association can create a
comfortable and sophisticated environment. The in-house work improvement teams assist the
organisation to conduct their operations fast without any error. This team can maintain a peaceful
environment in the association by which employees can improve their works.
Benefits of high performance work system
High town housing should emphasize employees’ involvement and reflect a commitment
to creating an organisational culture based upon commitment rather than control. In this system
the employees are expected to be well qualified, highly competent, and constantly engaging to
improve the organisation.
ENSURING EMPLOYEE SECURITY
It ensures employees security, high town housing should use HPSW system to create high
trusting partnership with the employees that build commitment and promote extra-mile and extra
role behaviour that are critical for the success of the organisation. This will ensure employee
loyalty toward the organisation and will in turn reduces the labour turnover. It will also make the
employee feel safe when they are working in the organisation.
SELECTIVE HIRING
High town housing should carefully evaluate while recruiting new employees so that the
company don't have to recruit new employee again and again as this will increase the staff
turnover and the cost of recruiting. Hiring to fit the requirement makes more sense than simply
hiring candidate with the best academic pedigree or just those who look better on papers. High
town housing should look on the overall aspects of the employee like character, goal orientation,

and other factors that do not change and through training improve these abilities for long term
benefits.
DECENTRALIZED DECISION MAKING
If high town housing is adopting HPSW system than the company should delegate the
decision making throughout the organisation and empower their employee to deliver outstanding
services to the customer and achieve optimal results (Davie and Nutley 2000). So the company
must employ well trained and skilled employees whom the senior manager can trust to take
correct decisions. This will not only speed up the decision making process but also encourage
employee motivation and they will take initiative to do make work themselves.
HIGH RESULT BASED COMPENSATION
Compensating employees contingent upon organization performance is most effectively
adopted as part of a high-performance culture that incorporates profit sharing throughout an
organization. High town housing should follow this basic technique to combine the individual
goal to the organisation goal and achieve maximum growth of the organisation. This should be
developed at all level of the organisation to increase employee’s awareness for their role in
contributing toward profitability(Davie and Nutley 2000).
TRAINING BY COMMITMENT
High town housing should train their employee with a view focused upon training by
commitment which means training employees to resolve problem, take responsibility, and take
initiative in suggesting changes in the organisation (Holden, Pager, Golenko and Ware 2012).
Over the time researches have shown that evidence which has suggested that engaging employee
in work related team increases their ownership and commitment to the critical organisational
goals.
REDUCES STATUS BARRIER
The basic assumption of HPSW is that there should not be any inequality or use of any
symbols like language, dress, physical space, hate of speech etc., high town housing should keep
this in mind as if any of this happens in the organisation then it may affect the brand image and
goodwill of the organisation. The employee should be valued by reducing this status barrier by
treating their employees with dignity and respect.

Conclusion
This study over human resource advisor helps to know that they have different practices
which helps them to be a effective HR advisor and companies like Hightown housing also obtain
and pick a person who are well established with these three qualities of knowledge, skills and
attributes. Hightown housing association's human resource have to manage 'performance basis
pay' system. This will encourage the employees to work harder. It is a major factor to create the
high working environment for the employees and the major problem solving teams in the
association are like ensuring employee security and selective hiring and compensation based on
high result. Also, described the key elements that make up the HPW systems and the system
operation within organisation Downey and Waters 2005

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