Developing Individuals, Team and Organisations

Developing
Individuals, Team and
Organisations

Table of Contents
INTRODUCTION...........................................................................................................................3
Desired professional role........................................................................................................3
Personal skills audit................................................................................................................4
Professional Development Plan..............................................................................................4
Organisational vs individual learning and training vs development......................................6
Analysing the need for continuous learning and applying learning cycle theories to analyse the
importance of continuous professional development ............................................................6
Professional development plan with respect to learning cycle ..............................................8
How High Performance Work and analysing the benefits of applying HPW. Also evaluate
the different approaches performance management ............................................................10
Improving employee engagement, commitment and competitive advantage with the help of
high performance work.........................................................................................................11
CONCLUSION..............................................................................................................................12
REFERENCE.................................................................................................................................13

INTRODUCTION
High performance work is the process of allocating equal tasks to the employee in the
organisation so that the work done should be effect. It will helps in making employee
engagement and competitive advantage to the organisation. The employee can engage
themselves by true commitment to the organisation, showing loyalty and trust which also helps
in increasing the satisfaction to the customers that leads to competitive advantage. Royal Mail is
taken as base company, Royal Mail is a multinational postal services and courier company which
was established in 1516 and its headquarter is in London, UK. It is a public limited company
which is operated by brands of Royal Mail and Parcelforce Worldwides. In this report, it covers
the analyses of employee knowledge, its skills and behaviour that is required by human resource
professionals. It also includes the factors that are considered when implementing the learning and
development. High performance work and its contribution to employee engagement and
competitive advantage is explained. Furthermore, it also includes the ways in which the
performance management, collaborative working and effective communication which can
support high performance culture and commitment. In context to the selected organisation, the
analysis of employee knowledge, skills and behaviour is mentioned below-
Desired professional role
Desired Professional Role : Human Resource Manager
Knowledge Skills Behaviour
HRM knowledge Communication skills Transparency
Recruitment and selection Decision making skills Purpose oriented
Coaching Training and developmental
skills
Solution oriented
Administration and
management
Time management Technology savvy

Personal skills audit
Personal Skills Audit : Human Resource Manager
Knowledge Rating Skill Rating Behaviour Rating
HRM knowledge 4 Communication
skills
2.5 Transparency 4
Recruitment and
selection
3.5 Decision making
skills
4.5 Purpose oriented 3.5
Coaching 4 Training and
developmental skills
2.5 Solution oriented 3
Administration and
management
3 Time management 3 Technology savvy 2.5
Professional Development Plan
KSA To Be
Developed
Activities
Required for
Development
Duration Development
Monitoring
Approach
Assessment of
Development
Detailed
Evaluation
Recruitment
and selection
An individual
can learn this
skill by
attending
several
sessions of
recruitment
and selection
where the
trainer will
1 month The person can
develop
recruiting an d
selection skills
by observing the
behaviour of the
candidate.
Analysing the
skills and
knowledge of the
This will help
in hiring the
right candidate
for the
organisation
that will leads
to achieving
the goals of
the
organisation.
Recruitment
and selection
is hiring the
candidate for
the
organisation
(Bourne,
2016). The
person can
recruit and