Developing Individuals, Teams and Organizations - Assignment

DEVELOPING
INDIVIDUALS, TEAMS AND
ORGANIZATION

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................4
TASK 1............................................................................................................................................4
P1. a) Determine appropriate knowledge, skills and behaviors required by HR professionals...4
b) Personal skills audit for identifying training and development needs considering knowledge,
skills and behaviors......................................................................................................................6
P2. c) Professional development plan for HR Officer...............................................................10
P3. Analyze difference between organizational and individual learning; training and
development...............................................................................................................................11
P4. Analyze need for continuous learning and professional development to drive sustainable
business performance.................................................................................................................13
TASK 2..........................................................................................................................................16
P5. Contribution of HPW to employee engagement and competitive advantage......................16
P6. Approaches to performance management and how they support high performance culture
and commitment.........................................................................................................................18
CONCLUSION..............................................................................................................................21
REFERENCES..............................................................................................................................22

INTRODUCTION
Developing individuals, teams and organization renders the opportunity to
appreciate increasing of knowledge and skills to achieve high performance work system
in cross organizational activity. This report is aimed at determining appropriate
knowledge, skills and behaviors required by an HR professional of Mckinsey and
company to perform HR activities and responsibilities. Mckinsey and company is the
management consulting firm that conducts qualitative and quantitative analysis to
evaluate management decisions across various sectors. Report recognizes and
evaluates their personal skills auditing to understand and improve the performance,
skills and abilities. The professional development plan to set learning goals and training
in relation to learning cycle to achieve sustainable business performance objectives are
also conducted in the report. Continuing professional development that will support
employee engagement and contribution to competitive advantage and sustainable
business performance objectives by analyzing learning cycle and theories are
conducted in the study.
TASK 1
P1. a) Determine appropriate knowledge, skills and behaviors required by HR
professionals
HR professional of Mckinsey and company needs to possess several knowledge,
skills and behavior to employ those qualities in service of operating managers and
employees. Some of the traits and characteristics required by an HR professional
are as follows:
Knowledge required by HR professional
A successful completion of graduation is the basic educational requirement for an HR
professional while some pursue a masters in human resource management will be
useful. Other than educational knowledge there are some other understandings which
an HR professional need to possess which are as follows:
Personnel and Human resources- HR professional should be familiar with the
principles and procedures of recruiting personnel’s, selection, training, compensation
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and benefits (Morgeson, Lindoerfer and Loring, 2010). Also awareness of labor
relations, negotiations and personal information systems is necessary.
Administration and management processes- HR professional must have the
knowledge of management and business principles involved in resource allocation,
strategic planning, human resource modeling, leadership technique, production
methods and coordination of resources and people.
Appropriate legislation- HR professional must be aware of convenient methods to
stay up to date on certain legislations, identify extent to which current goals that are
affected by present legislation and to rewrite the ones that are mainly affected.
Knowledge of laws, legal codes, regulations of government and democratic political
process must be aware to HR professional.
Policies or procedure knowledge- HR professionals should be able to hold
discussions with employees for clarifying policies, procedures and answer queries. They
must have adequate knowledge to discuss violations, implications and preventive
measures with colleague and departments.
Skills required by HR Professional
HR job is a challenging job which requires various skills and competencies that may
include interpersonal abilities and capacity to deal with people and personal issues.
Behavior observation skill: Analyzing activities of others and their effect on particular
situations, paying attention to recognize consistencies between what people say and
their corresponding behaviors (Buller and McEvoy, 2012).
Collaboration and communication: HR professional must be able to communicate
effectively with employees and management in the organization to influence strategy
and achieve daily operations where clear communication has a major role.
Organization and planning: HR profession is a complex job role where a range of
responsibilities and tasks will be simultaneously assigned which must be organized
timely to meet the workflow efficiency.
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Judgment and decision making: HR professional must be able to take quick decisions
regarding relative costs, benefits and advantages of potential actions to choose the best
one. They must also be efficient in making decisions regarding recruitment, appraisal or
terminating of employees or individuals.
Behaviors required by HR professional
Leadership: HR professional need to possess ability or willingness to lead, take
charge, direct and suggest opinion to guide people towards the attainment of
organizational goals. They must be able to control employees and workforce within
organization to make them achieve the objectives and attain productivity.
Stress tolerance: HR job requires plenty of tolerance power of tension and stress as it
requires accepting criticism, deal situations with effectiveness and calmness even in
high stress conditions.
Cooperation: HR professional must be pleasant with employees and people within the
organization and should possess a cooperative and good nature attitude. As HR
department is interrelated to all other functional units of an organization.
Self-control: Maintenance of calmness, keeping emotions and anger in control and
avoidance of aggressive behavior is a behavioral skill required by HR professional to
undergo various situations.
b) Personal skills audit for identifying training and development needs considering
knowledge, skills and behaviors
Personal Skills Audit
JOB ROLE: HUMAN RESOURCE OFFICER
EMPLOYEE: JANE CAMBRIDGE
REQUIRED SKILLS SKILLS ACHIEVED ANALYSIS AND
DETERMINING SKILLS
DEVELOPMENT NEEDS
1. Communication and
cooperation skills
 Negotiating with
employees and
Jane Cambridge lacks
communication with a
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representatives,
trade unions and
labor union
 Understanding of
cultural diversity,
language, ethics,
morale and values
of employees
group or various natives
simultaneously in different
languages. Due to the
same Jane Cambridge is
not able to convey the
exact message and lack
cooperation with
employees.
Communication skills need
to be developed to make
interaction and build
associations with
employees to create a
productive environment.
2. Administration and
management
processes
 Payroll
management and
maintaining
records
 Preparation of
employee
handbooks
 Undertaking of
regular salary
reviews, advising
staff regarding
salary and
remuneration
issues, bonus,
promotions,
benefits and
incentives.
 Jane Cambridge’s
ability of HR
strategic planning
skills for immediate
or long term staff
requirement needs
to be developed for
recruiting ideal
candidates for the
organization. Jane
Cambridge lack
interpretation and
providing assistance
regarding
employment law
which need to be
developed to avoid
issues with staff
management.
3. Leadership I have attained proper
knowledge of employment
and labor laws,
legislations, trade union
policies and awareness of
culture and diversity of
employees.
 Jane Cambridge
lack leadership
ability which is
causing a hindrance
in leading teams
towards goal
achievement. Jane
Cambridge also lack
ability to lead
employees and
workmen which
needs to be
developed.
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