Developing Individuals, Team and Organizations

This assignment discusses the skills, behaviors, and knowledge required to play the role of an HR adviser within Hightown Housing. It explores personal skills audit, professional development plans, and the importance of continuous learning and development. The second section focuses on the contribution of high-performance work systems to employee engagement and competitive advantages within the company.

DEVELOPING INDIVIDUALS, TEAM
AND ORGANIZATIONS

Table of Contents
INTRODUCTION...............................................................................................................3
SECTION-1 .......................................................................................................................3
PART 1...............................................................................................................................3
Skills, behaviours and knowledge required to play role as HR adviser within Hightown
Housing..........................................................................................................................3
Personal skills audit in relation to HR job role...............................................................4
Professional development plan that accurately.............................................................5
PART 2...............................................................................................................................7
About continuous, learning, development and professional development are.............7
Need for continuous learning and professional development.......................................7
Critical analysis of significant of implementing continuous professional development.9
SECTION- 2 ...................................................................................................................10
PART 1.............................................................................................................................10
HPW contribution to employment engagement & competitive advantages within
company......................................................................................................................10
Benefits of applying HPW practices in regard to Hightown's performance.................11
Critical evaluation of varied approaches to performance management......................12
CONCLUSION.................................................................................................................13
REFERENCES................................................................................................................14

INTRODUCTION
Development of companies, workers and teams within business world is quite
essential and beneficial. In recent time, due to intense competitive, organizations
operating under any sector are facing many issues or challenges which direct impact on
profitability and sales. The current study is based on Hightown housing association,
which falls under category of the best charitable housing associations in the UK. This
assignment is distinguished into two sections, in section 1, appropriate skills, knowledge
and behaviours needed to carry out role as HR adviser discussed. It will explain
personal skills audit, which includes own KSBs in context of Human resource job role.
Furthermore, this section will justify personal development plan, continuous learning
and development as well as professional development. It will analysis of need for
continuous learning & professional development to drive sustainable business
performance in company.
Moreover, section 2 will explain contribution of HPW in employee engagement
and competitive benefits within firm. It will analyse benefits of applying HPW practice
and at last critically evaluate varied approaches to performance management and
utilizing right examples.
SECTION-1
PART 1
Skills, behaviours and knowledge required to play role as HR adviser within Hightown
Housing
Human resource advisor plays an essential role in above company, they act as
consultants to aid enhance HR procedures, encourage staff development and improve
workers relationship even better. From weighing in on hiring decisions to advising about
whole HR policies, they put hard efforts.
To carry out this job role in organization an applicant must have certain skills,
knowledge and behaviours. Here, KSBs needed for specific job role discussed below-
Coaching is one of the skills required for human resource adviser role in firm,
candidate must have training and development skills which makes them able to
enhance performance level of existing and new staff in effective manner.

To play chosen role, applicant must have effective communication skills, as it
help to communicate with other peoples at workplace via using emails, letters and
proposals that are clear (Nankervis and et.al., 2019). Along with above skill, this ability
is also required for human resource advisor role in enterprises. As it help them to
communicate with top authority about employment policies and processes to assure
legal compliance & alignment within firm values as well as good practices.
They must have appropriate knowledge about employment law and
regulations related to this, which is quite beneficial for them in term of preventing
business from legal issues. With this knowledge, a person can keep themselves up to
date with changes in these laws.
They must be able to work with Excel, Microsoft word and similar applicants and
should have knowledge of federal & state employment laws.
Applicant must keep positive behaviour, as they need to support other people
like senior manager and managers in all matters related to workers including terms &
conditions, performance management etc. Along with all above things, effective
workplace connections building behaviour is required for a person who play role as HR
adviser. By developing good working relation, they can enhance motivational and
performance level of all applicants in systematic manner.
Good decision-making skills is also required for chosen role in organization,
along with above one (Lydgate, 2018).
Personal skills audit in relation to HR job role
Here, personal skills audit is applied in context of identify my knowledge,
behaviours and skills for human resource adviser job role within Hightown Housing.
Strengths-
To get the best job role in any company, person must be able to play role for
specific position like HR adviser. I can say that I have communication skills which is
required for chosen position. I can communicate effectively with other persons, and use
simple words during this procedure that allow other to understand what I am trying to
say. I can build good relations with others who are working with me and doing at same
place. With all above skills or abilities I can say that I am able to manage
accountabilities of human resource role.

Weaknesses-
Along with above strengths, I have some weaknesses that affect my work while I
am playing my role as Human resource adviser in company. I have lack knowledge
about employment laws, which is highly required for selected role. I cannot be able to
develop plan for staff training and coaching as I have poor knowledge about this
function. Both skills or abilities are needed for HR adviser role in firm. I also feel that I
do not posses strong decision-making skills because when training or other topic related
suggestions are asked, I feel stressed and take time to think.
Opportunities-
I can play effective role as Human resource adviser in Hightown housing
association, by developing knowledge about employment laws and policies related to it,
which is really very important for me in the future. Furthermore, I can gain another
opportunity and that is development of skills related to coaching which allow me to build
strong workforce at workplace who can contribute in achieving business aims and
objectives as well. I can gain these two chances and accomplish my accountabilities as
HR adviser.
Threat-
Failing to develop or improve my professional skills relating to employment law,
training and decision-making, would hinder my capability to become a effective and
competent human resource adviser at Hightown housing association, established in UK.
Professional development plan that accurately
Learning and
development
need
Importance for
developing skills
or knowledge.
Approaches used
for skills
development
Use of
learning cycle
theories
Time
frame
Knowledge
about federal
and state
employment
laws
I need to develop
understanding
about this key
area, as it is really
very essential for
me. When I will
create plan for
In order to develop
this knowledge, I can
read books relating
to employment law
and take further
information about my
seniors who are
VAK learning
style.
20 days

hiring and staffing
people, I will need
this knowledge
(Allen, Williams
and Allen, 2018).
working under HR
department.
Decision-
making skills
I need to develop
this skill as well
because it helps to
take decision
related to staff
training, use of
approaches to
manage team
changes.
I can develop this
skill by learning from
own experience and
analysing outcomes
after taking decision
(Lentferink and et.al.,
2018). By taking
decision and then
identifying its
outcome, I will be
able to monitor my
success in skills
development.
Kolb' learning
styles.
15 days
Training and
development
skills
With all the above
skills, I want to
develop this as
well. As it help me
while developing
plan for employees
development and
their performance
enhancement.
I can develop this
skill by taking
suggestions from my
seniors, By reading
case study in which
strategies or
methods used by HR
manager has been
discussed relating to
training.
Honey &
Mumford
learning theory.
10 days
Reflective statement-

From above analysis, it has been identified that I am able to perform above
chosen role in company and able to manage workers performance in effective manner.
PART 2
About continuous, learning, development and professional development are
Continuous learning is procedure of learning new knowledge and skills on an
ongoing basis (Chanani and Wibowo, 2019). It can come in many styles, from formal
course taking to casual social learning. It refers to capability to continually improve and
develop one's abilities or competencies in order to perform efficiently and adapt to
changes in work area. It helps applicants to obtain more knowledge which in return
make them able to do more work and more they can support to firm.
Continuous development, refer to a process within in work area that aids keeps
focus on improving way things are done on continuous basis (Sisyuk, 2019). It can be
done through regular incremental betterments or by concentrating on achieving wider
procedures improvements. It can be said that, continuous development is considered as
organized and effective approach used by human resource department to determining
chances for staff performance and productivity improvement that can help Hightown
housing association to achieve their set business aims.
Professional development like above process, also help in achieving objectives
and aims of company as it help staff to increase their engagement level and work
abilities even better (Bates and Morgan, 2018). It is type of learning process used to
maintain and earn professional credibility such as attending conferences, informal
learning chances situated in practice and other things. It can be described as
collaborative and intensive, ideally incorporating an evaluative phase. It helps individual
or worker to develop their skills and knowledge to enhance their professional career.
Need for continuous learning and professional development
It can analyse that continuous learning and professional development is quite
beneficial in context of Hightown Housing association as it needed to build strong
workforce who can contribute in achieving greater success. It drives workers towards
developing sustainable business practices. There are range of learning theories
accessible in business world, that can use by management in company for providing
continuous learning of staff. Kolb's learning styles is one of the best learning theories. It

comprises four phases of learning styles, that can utilized by applicants to drive
sustainable business activities (Sudria and et.al., 2018).
Diverging Feeling and watching- CE / RO-
Applicants at workplace by watching their seniors activities and work practices
learn and develop themselves professionally. They can learn and understand varied
thing by looking and considering other work more than do.
Assimilating Watching and thinking AC/RO-
Candidates can develop or improve professional career by focusing of clear
explanation by leader or manager more than practical chance. They can excel at
comprehending wide-ranging data and organizing it in a clear as well as logical format.
Converging Doing and thinking AC/AE-
It is the another form of continuous learning, that can be used by workers in order
to drive towards sustainable performance or practices of company. Individual with this
form are best at finding practical uses for theories and ideas.
Illustration 1: Kolb's Learning Cycle
(Source: Kolb's Learning Styles, 2019 )

Accommodating Doing and feeling CE/ AE-
This learning style is relied on intuition more than logic, people can use this form
by analysing own performance and taking a practical action.
Critical analysis of significant of implementing continuous professional development
Continuous professional development plan implementation at workplace it quite
beneficial for workers, consumers and employers of Hightown Housing company. It
helps delivers benefits to individual and their profession. It aids workers to assure their
abilities keep pace with present standards of others in working at same place. It helps
applicants to learn in practical and structured format that increase their overall skills as
well as knowledge. It is important for management to implement CDP, as it help them
ascertain competencies and abilities they need to provide within a short term period in
effective manner.
By implementing this process or plan, workers make assure that they can
enhance and maintain appropriate knowledge needed to deliver professional services to
target market. It ensures that applicants and their knowledge stay relevant and up to
date according to their profession. With the help of implementing, continuous
professional development plans manager can build strong team of people who are more
capable to work in competitive environment.
It helps employer and employees to continue to make a meaningful contribution
to their workers. It assists them to advance in their career and move into new places
where candidates can lead, manage, coach, influence and mentor others effectively at
work areas.
SECTION- 2
PART 1
HPW contribution to employment engagement & competitive advantages within
company
High performance work system are unit of separate but interrelated human
resource practices, for example, training, selection, compensation and performance
appraisal, designed by HR manager especially for workers to enhance their
performance level as well as effectivenesses at workplace. It can be said that HPW,

effectively contributes and helps to employee engagement, when management give
appraisal to workers base on their working activities and involvement for completing
tasks. It can outcomes in improved staff engagement and organization indemnification,
which can be demonstrated by results of improved communication, creativity and
proactive behaviour of workers (Hoque, Gwadabe and Rahman, 2017). It refers to
culture of company where there is faith, transparency and trust as well as free flow of
interaction for all like Hightown's.
It focuses on changing traditional structure of company to flatter framework which
permit workers to share their point of views and creative thoughts with other as workers
are considered in chosen firm as asses of business, which in return allow organization
to gain competitive benefits.
Hightown Housing association is relied on productivity and efficiency of workers
to achieve competitive advantages in marketplace. Thus, they manage their team
members according to actions achieved by London region, as they measure staff
performances on basis of key five dimensions such as shared commitment of firm
vision, constructive conflicts, transparent communication, extraordinary aims, mutual
respects, accountability for outcomes and solidarity. In simple words, high performance
work system drive applicant towards taking part in decision-making process through
which company can achieve competitive benefits which turn into increasing profitability
and productivity.
Benefits of applying HPW practices in regard to Hightown's performance
High performance work practices or activities can be defined as actions that have
been reflected to improve Hightown's capacity to efficiently attract, hire, select, retain
and develop high performing personnel. Organization obtains many benefits after
applying and implementing HPW at workplace in term of increasing sales, gaining
competitive advantages and become global leader. There are range of high
performance work practices available in the world of business that can use by
management in above company to enhance their performance level even better.
Engaging workers-
It is one of the best and most effective practices of HPW, that increase the
productivity and success level of firm rather than before (Harter and Mann, 2017). Four

practices in this organizational awareness of & personal stake in company vision and
their current degree of growth in pursuing that vision. Management to improve business
practices, force workers to take part in decision process. They must convey vision and
mission clearly and clarify applicants their roles in supporting purpose. Manager
according to this practice by communicating with workers provide or share current
information about organizational performance.
Acquiring and developing talent-
With above practice, it is also catered important and effective benefits to
company as it help increase profit margin by enhancing productivity of staff who can
deliver services in better and faster manner (Alruwaili, 2018). By hiring skilled and
talent applicants at workplace, Human resource department can enhance business
performance. For example, HR manager can hire those people who have work
effectively as they have all professional skills which make them able to cater the best
work which is quite beneficial for company as they can deliver services on timely
manner.
Above two practices of HRM are quite beneficial in term of improving
performance of Hightown's. For example, by acquiring people at workplace, human
resource manager can enhance performance of business. Skilled and talented people
by working effectively increase productivity and operational efficiency of company in
positive manner.
Critical evaluation of varied approaches to performance management
Performance management is a procedure of assuring that set of outputs and
activities meets an company's aims Like Hightown housing association in an efficient
and effective manner. It can focus on work of company, their workers and business
functions to manage specific tasks. By using different methods or performance
management, administration in organization enhance their operational efficiency more
than past few years or months.
Collaborative working- It is the best performance management method, which
can use by manager for workers in company to enhance performance of business. It
includes a entire spectrum of ways that two or more workers can work together. It helps
management to increase the success of their work or tasks. It is quite beneficial for new

applicants because with this practice they can learn faster. But on the other hand, it can
be said that collaborative working at workplace creates complexity in decision-making
process which is not suitable for growth of company.
Better training- this is another approach of performance management that can
consider by HR manager for increasing productivity and abilities of existing as well as
new workers. Effective performance management in new style will rely on workers
extensively. That means those people need additional training and skills development to
help company succeed. This training method can include how to aid team member
orient their aims around business strategy and committing to continuous feedback. On
the other side, it analysed that at time of training sessions which leads for long hours,
workers are bored and are not interested in their programme.
Focus on culture- performance management is including beyond meeting basic
aims of company. In recent time, complex workforce needs focusing portions of
performance management on candidates impact on work place environment and
culture. It means, manager must creative inclusive work culture at work area where all
employees can work freely without facing any situation related to workplace
discrimination. On the other hand, when management focus on organizational culture
they only enhance performance of staff, it posses for increasing motivational level.
Behavioural approach- it is an method to psychology that concentrates on how
business environment of company and how external situation affect on mental states or
well being on individual. It direct links performance with achievement of aims, reward
and control. Thus, it aid to make administration able to take better decision and monitor
goals of business easily that help in performance management.
Management by objectives- It is an strategic management method that aim is
to enhance organization performance by clearly and effectively defining objectives of
High town Housing that are agreed to by workers and administration.
Effectiveness of range of methods that can used to support high performance
culture-
From above discussion it has been analysed that above three approaches are
quite effective and beneficial for company as it support a high performance culture as
well as commitment within firm. For example, collaborative working create positive

culture around areas where people work together for achieving common aims. It
enhances their commitment level even better and allow them to work effectively.
Training is another method that has been discussed above in regard to
organization, where management do efforts to manage performance of all workers in
systematic manner. With the help of this approach, human resource department can
create high performance culture, when they do not make any differences between
existing and new workers on basis of their age, gender and other key features. With the
help of training session, everyone can improve their skills and develop those skills, due
to which they can do a better at workplace.
CONCLUSION
From above analysis it has been concluded that, communication, creative
thinking, decision-making skills as well as knowledge about employment laws has been
developed by individual through effective development plan. By applying personal skill
audit, person can identify their weaknesses and threat which they overcome after
garbing the opportunities. Furthermore, it has been summarized that, by using stages or
styles of Kolb' learning theory workers are enhancing their performance level and
learning varied things that help in their professional role. Applicants and company
getting many benefits after implementing HPD and their practices as it increasing
working level of people and making them more capable to achieve business aims.

REFERENCES
Book and Journals
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competencies for pluralistic workplaces. The International Journal of
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<https://www.simplypsychology.org/learning-kolb.html> \
Driving Competitive Advantage Through Employee Engagement. 2020. [Online].
Available through: <https://www.pivotalsolutions.com/driving-competitive-
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