Developing Individual and Team Organization

This report discusses the importance of developing individuals and team organization for sustainable business performance. It focuses on the knowledge, skills, and behavior required for HR advisors in Hightown Housing, a charitable housing association in the UK. The report also explores the benefits of high performance working and performance management in improving Hightown's performance. It highlights the role of communication, leadership, and personal goals in HR advisory. The report concludes with a comparison between organizational and individual training and development, and the need for continuous learning and professional development in driving sustainable business performance.

Developing individual
and team organisation

Table of Contents
INTRODUCTION ...........................................................................................................................................3
SECTION 1 ..................................................................................................................................................3
Knowledge, skills and behavior as roles of HR advisor......................................................................3
Personal skill audit.............................................................................................................................5
SECTION 2 ...................................................................................................................................................6
High performance working and performance management ............................................................6
Benefits of applying high performance working to improve hightown’s performance ....................7
Approaches to performance management........................................................................................8
CONCLUSION ....................................................................................................................................9
REFERENCES..............................................................................................................................................10

INTRODUCTION
This report will identify the developing individuals and team organization and the
implementation for learning and developing needs as in the organization for this approach and in
this study we will describe them. Hightown housing charitable housing association established
and situated in united kingdom they believe that everyone should have their own home where
they live with their families and they support those needy. Hightown housing provide care and
support to the people who are in the desperately need the housing, they provide them housing on
appropriate range and on easy installments. they develop hundreds of housings in the new area
and making new home every year. They rise the housing in the rising in the affordable housing.
In this project we will discuss about the knowledge, skills and behavior of the HR advisory as a
high town housing in whatever condition HR advisory should have these attributes of
knowledge, skills and behavior for any condition. Learning and development of the human
resource adviser what are the learning skills and development techniques is followed by the high
town housing. In the section 2 the high performance management about the performance
management and how to manage performance of employees in the organization.
SECTION 1
Knowledge, skills and behavior as roles of HR advisor
Knowledge – In the section of the knowledge as an HR adviser will have a firm educational
foundations for the HR advisory there are different knowledge structure to follow. Advisor
should be good with his or her presentation skills because as adviser must be a presenter who can
present the guidance to the employees of the organization who can help the employee with ease
and in the best possible way. HR adviser must have a specific knowledge about every employees
of the organization about there work and about there departments. HR adviser must have the best
and appropriate knowledge about the polices and strategies that can be used in the well-fair of
the employees. HR adviser have only duty where they have to understand the needs and
importance of the employees in the organization.
HR ad visor must have an effective managerial quality by which adviser can easily
manage all the employees. HR adviser should have good knowledge in how to tackle a

employees grievances and provide them help and insist them for good services to satisfy them.
HR adviser should have a good command on new technology so that adviser can help there
employees and help them to teach and answer there all questions. HR adviser should be good
intellectually and education level as he has to form the strategies for employees benefit and has
to take instant decisions to resolve the problems and encompass the smooth running of the
organization. HR adviser should also know how to evaluate an employees' attitude and their
efficiency and also train them to be efficient for the organization. The HR adviser should also
have some personal goals which will help him to be motivated and work more efficiently. HR
adviser should have a knowledge about the staffing, recruiting and how staffing works in the
organization and how to give training as selection of the employees.
Skills-
There are many skills of a human resource adviser . The communication skills of the HR
adviser plays a very important role because it is on them for getting in new employees and the
first impression on any person or employee is of the HR department or in the workforce. As
every organization wants good and effective employees as same Hightown housing association
needs good employees because the association is charitable house providing who do manage the
funds of charity and such people who believe in this purpose of life and help others and it is
difficult to find as in company. HR also has to have an ability to solve issues and problems in
any kind of situation or in any department because human resource department employees have
main aim to resolve and manage the issues and grievances of employees.
HR is the fresh face who changes according to the work culture of organization of any
association and Hightown housing association. The HR adviser should be multitasking as they
face lots of problems regarding the employees issues and problems regarding Hightown housing
association HR advisor is very good with that because sometimes there has to be a change in the
association and the employee may like it or may not like it but the HR adviser acts like a bridge
between the two and Finds a reason behind every problem's and ultimately find solution for the
problem and makes the association work smoothly. Hightown housing HR advisers are so
talented and n these bases they have been recruited and among the recruitment process the skill
set is the major aspect where skills like leadership skills, managerial skills, communication skills
are important skills which is been reflected(Stewart 2019).

Attributes-
The HR adviser of Hightown housing association makes sure that the all the ethics and
culture of the association is followed not just by the association but even themselves. HR adviser
are the first person who follow the rituals and rules, regulations of organization an HR beliefs
whatever is set in the favor of association is must be followed by everyone. The HR adviser must
be experienced in this field because the association needs more professional workers in the
organization experience is must because HR is the person who take care all the do's and don't in
the organization. Leadership quality of the adviser must be good because this will affect the work
and workforce of the organization and also efficient work will not take place and it leads to
chaos within the association (Woodcock 2017). Any of the employee is having any difficulty
then the adviser must resolve it. The communication gaps in the association must be fulfilled and
the way of communicating with the business managers or the employees must be good. HR must
make sure that all the employees are sharing a good relationship with everyone.
Personal skill audit
Strengths-
HR advisor strengths according to me would be that HR advisor can take any measures
related to anyone in the organisation unless and until he or she is designated and have that
responsibility. The employees coming in the organisation are due to HR selection and
recruitment process and the dealing of them with the organisation is in the nature of the HR.
according to the strengths of HR have a major role in the association like making the people
know the changing in the strategic planning of the association and make sure that the new
changing are being accepted by everyone. The employees having any problem with the
association and the HR is aware of that then the gap between the employee and the management
team is filled in by the HR team. The HR team has direct association with the management of the
organisation whereas the other employees do not have that privilege. HR has a responsibility
and strengths to make the security and safety in the organisation. He strengthens the organisation
like the high town housing. Strengths can not be given it is self developed in the human itself.
Weaknesses-
HR is supposed to work efficiently because if they do not do so then that can create major
issues for the association. Sometimes HR need assistance as because they are also humans and

they also need assistance because they also can make mistakes as well. The HR has to be really
careful while selecting new employees because that effects a company or organisation majorly.
Charity is not always provided by the people and there can be ups and downs regarding the
charity and getting charity is also a task for the HR. People working with a charity firm is very
difficult to handle and that could be a major drawback for the company. The communication
skills is a major draw back for the association
Opportunities-
HR advisor has to very well groomed and qualified so that they can select people
properly. The opportunities regarding this organisation would be that they can gain experience
from this company and use it somewhere else. Hightown housing is charity based and getting the
right staff is the biggest task for them. A lot of techniques and HR qualities can be learnt from
this organisation or association (Johnson and et.al., 2019).
Threats-
There are sudden situations in the association which the HR has to deal with and that
could turn out to be threat for the HR advisor and the entire team. Charity money could be a
great threat for the association and the HR advisor will have major problems regarding that field.
Difference between organisational and individual training and development.
The knowledge plasy vital role in terms to create, develop and maintain by individual
towards to gain organisational goal. Thus, different between organisational and individual
learning as-:
Organization learning Individual learning
It is learning that provide by employer and any
hired authority of enterprise to develop
employees way of performing task.
It is skill that aids to development own skill
and this is crucial to undertake future course of
actions effectively.
This is costly process. It is cost effective process.
Trining and development-

Training and development within the enterprise aids to develop and trainined the employees.
This is process that motivates the employees to perform the work as per their learnings.
Training Development
It is short term process. This is long term process.
This assist to bring improvement within the
performance of the work.
IT Crucial activity as this leads ti prepare the
employee to undertake the future course of
actions appropriately.
Define the need for continuous learning and professional development to drive sustainable
business performance.
Continuos professional development helps to maitain and enhance the knolwdge, skills
and experience within an individuakl to undertake the professional activities appropriately. It is
crucial as this helps to develop the professional competences within an individual. Henceforth,
CPD ensure to maintain and enhance the knowledge and skill and this also helps to deliver the
professional services to customer's, clients and community. Within this competitive time period,
CPD allows employees to develop and gain the core skills and also gives directions to
individuals that supports to undertake their organization practices more effectively.
SECTION 2
High performance working and performance management
High performance working is a system which promises to increase the efficiency of
working which increase the productivity of the employees and organization as well. High
performance working includes selective hiring of employees and training pay based of the
performance level of the employees.
Elements of high performance working are as follows :
1. Organizational structure- As hightown housing is doing charity work and provides the
needy house so they also share a good organizational structure as they combine
employees in the useful groups. If the organizational structure is better which lead them

to productivity and high performance from the employees and management groups. This
design and structure of the organization is decided by the top management authorities.
2. Task design- for the encouragement of the management groups the hightown housing
superiors made different task and these task is successfully and efficiently done
3. Right people- select a right person at the right task on the right time which is task of
human resource team and this approach is followed in hightown housing because they
want the right person who do his or her work with full efficiency. Right person is very
basic and subtle requirement for the high performance system, where human resources
must put their best efforts for the high performance of working (Darling 2016).
4. Information system- it is most used elements in the high performance working system
which superiors have to make a right decision regarding what type of information they
want to take in hightwon housing they take information of those peoples who are
searching for jobs so the employees must find them and help them with their problems.
The information scope is that who can access the real information and how they used to
retrieve the organizational knowledge. For enhancing the performance of the organisation
information system of a organization is closely relate with the knowledge practices.
Strategy making, designing and implementing systems share and use it for the benefit of
the organization.
Benefits of applying high performance working to improve hightown’s performance
High performance working results are founded after applying the high performance
working in the high town housing as they realize that their workers are working and putting there
all for the organization. Increased in the efficiency give them higher response from the customers
as high town housing provide charity for the needy people who require house. The quantity of
high town housing is improved and now they achieve high product quality, better customer
service and customer satisfaction, lower rate of employee turnover and increased employee
involvement and cooperation. It is not necessary that every company has to use or must use the
high performance some companies also emphasis on the high skills and knowledge or on the
experienced employees some companies rely on the innovation and speed. Where high town
housing runs on the high performance where public relation is necessary and where company

want to connect with more people as a they doing charity for the people who are want home and
they want to buy home and here high town housing helps them to invest as well.
Team work is in the benefits that helps the high town housing as they work in the team
and as a team they want their organization to grow high performance system will work as more
as effective then it is where employees of high town housing made a better team with their
workforce as because of high performance system as high town housing using this system as
team and they work very effectively. Team is build by the trust and effective communication
among the employees and here workers with good knowledge skills and expertise in cooperation
by ascertaining team skills with trust and good communication will lead them towards the
effective team.
Knowledge share in hightown housing where they interacts with the lot of the customers
or peoples where employees have to deal with various attitudes there is a need for the knowledge
where they can show and share knowledge workers helps the hightown housing to perform well.
As organization hightown housing charity and dealings with different types of people they
engaged with in which knowledge is freely shifted or transferred between employees can make
the better way to achieve the success through this high performance of working. This will help
every employees to evolve and having the better knowledge as an employee of hightown housing
they must have the appropriate knowledge with this knowledge they have to interacts with
customer of hightown housing, knowledge will encourage them.
Approaches to performance management
There are five key steps involves in the approaches for a good performance management:
1. Establish goals or define goals- the basic and Important steps for any organization is to
set and define the goal at the hightown housing they set their goal to serve the people and
charity for them who are homeless or want to have their own home. Establishing goal is
necessary because without it they cannot run. No organization can run there future
Endeavour without being clear.
2. Behavior approach- the behavior approach shows the behavior based performance of the
employees which shows the behavioral way how they perform in the organization in the
hightown housing most important parameter is set on the behavior of the employees the

behavior set them free to work and enhances on the work culture of the hightown
housing. What employees do on the job and does not consider employees traits and the
customer on there behaviors. Process-oriented approach that emphasizes how an
employee does the job. The behavior approach is most appropriate under few stages
where the linkage between the behaviors and the employees results is not obvious,
outcomes that may occur in the distant future, poor results may lead there behavior.
3. Result approach- here in the result approach the emphasizes on the outcomes and results
in the hightown housing company they have chosen the approach they are result oriented
they follow result approach and emphasizes on the result and outcomes from the
employees. This approach is also called as bottom line approach where hightown housing
not emphasizes on the behavior and the process of the employees they just want to know
that the results are been as according to the selective concern and what they aim. , instead
focuses on what is produced. It is also cost effective data resulting from a results
approach are objective and intuitively appealing. The results approach is most
appropriate as they choose the result approach they want their workers to be more skillful
and more effective in the required behavior they want their workers to be as they want
them to be like. They believe that behavior is as important as the result they think that
both are interrelated with each other. Results show the improvement in their approaches
how the performance is managed.
CONCLUSION
This study over human resource adviser helps to know that they have different practices
which helps them to be a effective HR adviser and companies like Hightown housing also obtain
and pick a person who are well established with these three qualities of knowledge, skills and
attributes. Hightown housing association's human resource have to manage 'performance basis
pay' system. This will encourage the employees to work harder. It is a major factor to create the
high working environment for the employees and the major problem solving teams in the
association are like ensuring employee security and selective hiring and compensation based on
high result. Also, described the key elements that make up the HPW systems and the system
operation within organization.

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