Developing individuals Teams and Organisations

Developing
individuals Teams
and Organisations

INTRODUCTION
Every organisation operates their business with the help of the individual or the team so
that they can easily perform their task and increase their business productivity along with the
market share. Development of team and individual within the association is the crucial function
as all these with the help of each other works in such a manner so that all the problems with the
business can be resolves and better solution for the further business performance can be
obtained. The present report is documented depending upon the case study of Hightown Housing
association which deals in helping the people who are in need of support and care and who are
not able to afford rent or buy homes for living. In this report the major areas which will be give
more emphasis are professional skills, knowledge and behaviour of HR along with an
appropriate personal skills audit. Present study will also focus on the distinguish between
organisation and individual learning along with training and development. Moreover, the study
on the requirement of continuous learning and professional development will be done along with
the assorted approaches to manage the performance are also mentioned(Amabile, 2012).
TASK 1
P1: Knowledge, skills and behaviour that are required by HR professionals.
Within the association its HR professional who plays a vital role in managing the
personnel and guiding them on each and every phase of their working. There are infinite range of
the roles which an HR has to play within the business starting from recruiting, selection, training
and development and many other. But in regard to perform these activities within the association
of the Hightown Housing the HR of the business is required to have certain skills, knowledge
and behaviours so that activities can be performed in an appropriate manner. Some of these are
mentioned:
Knowledge:
Law and Government: These consists all the laws and legislation which have been
commenced by the government for the organisations to follow so that they can operate their
business in a appropriate manner. So in this context the HR manager of the Hightown Housing is
required to established all the laws and regulation by understanding them within they business so
that the working of the association remains stable(Bolman and Deal, 2017).
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Personnel management: This phase of the personnel management is termed to be the
vital for any business so in regard to this the HR professional of the Hightown housing should
have the strength and ability to manage the staff within the business by the documentation of the
certain documents such as staff handbooks, performance appraisal reports, salary slips etc. so
that they can easily ask for the results from the workforce by assisting them on their
performance.
Skills:
Negotiation skills:- Fostering this skills of negotiation will allow the HR manager of the
respective business in maintaining healthier relationship with their employees through which
they can easily overcome the issues and gives the business with better solution and outcomes.
Negotiation skills within the HR will also help the business in accomplishing their goals within
the given tenure by involving each of their staff as per their mutual concern(Hartnell, Ou and
Kinicki, 2011).
Communication skill:- The HR manager of the business that is Hightown housing is
required to have good communication skills so that they can easily come up with better relations
with they employees and can communicate about all the plans and strategies which have build so
that effective results by the employees performance can be gather. Through tough
communication skills they can also influenced their workers to work in a better and effective
manner.
Behaviour:
Accountability: A HR manager must be the one who have foster the behaviour of
accepting roles, challenges and diverse responsibilities. This behaviour of the HR manager of the
Hightown housing will enable them in making and effective decision for the business with the
help of their employees.
Critical thinking: HR professional here must have the behaviour of critical thinking
where they can think about both the aspects of the coin either its positive impact or negative so
that they can easily choose the best one for the Hightown housings and can easily accomplish the
desired goal with the attainment of the competitive advantage.
P2: Personal skill audit and professional development plan.
It is necessary to perform the activity of skills audit in order to determine the skills and
knowledge which an individual fosters. Through this process of skill audit a person can easily
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