Impact of High-Performance Work Practices
Added on 2020-10-23
15 Pages5619 Words257 Views
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Developing Individuals,Teams and Organisations
Table of ContentsINTRODUCTION...........................................................................................................................1LO 1.................................................................................................................................................11 Professional skills, knowledge and behaviour of HR professionals in whirlpool...............12 SWOT of HR professional for identifying skills, behaviour and knowledge ...................3LO 2.................................................................................................................................................43.organisational and individual training and development and learning process...................44.continuous learning and professional development needs to create sustainable whirlpoolperformance............................................................................................................................6LO 3 ................................................................................................................................................75.HPW contribution to employee engagement and gaining competitive advantage in whirlpool................................................................................................................................................7LO 4.................................................................................................................................................86.various approaches to performance management................................................................8Conclusion......................................................................................................................................9REFERENCES..............................................................................................................................10Books and Journals...............................................................................................................10
INTRODUCTIONThe success of business depends upon the continuous development of its individualcapabilities as well as competencies of team collectively and its ability to expand organisationconsistently. Development of individual performance leads to remove unproductive behaviour ofindividual and provides solutions to various problems. Present study is based on Whirlpool,which is one of leading major home appliances organisation in the world. The company hasgenerated high amount of trust among its consumers by handling families chores with care. studywill explain appropriate skills, knowledge and behaviour that is required in HR professionals inwhirlpool company. further more it will describe strength, weakness, opportunities and threats ofHR professional and develop a development plan. Report will evaluate the various approaches toperformance management and how this approach helps in developing high -performance cultureand employees commitment. LO 11 Professional skills, knowledge and behaviour of HR professionals in whirlpoolIn whirlpool company HR professional has various different duties and responsibilities inorganisation and for performing those job roles they requires certain set of skill, knowledge andbehaviour in them(Selden and Sowa, 2015).HR Competencies and skillsHR professional needs Performance management skills, conflict management skills inorder to perform various job responsibilities such as performance management , recruiting mostqualified and skilled applicants from external and internal environment, screening,maintaininghealthy relations among employees. The professionals needs to have much complex set of skills.Management and leadership skills: HR needs to have skills of leading and managing theactivities of employees towards achieving the success of organisation. HR professional sould usecoaching approach that will assist in building creative team, overall development of employeesperformance and helps in providing several possible solutions to critical problems at all level ofmanagement(Buchanan and McCalman, 2018).Strategic thinking and planning:HR professionalneeds to have ability to think strategically indifferent situations and capability to utilize this strategic thinking for attaining the various goalsand objectives of organisation. they needs to have clear understanding the various possible ways1
to achieve sustainable competitive advantages investing in hiring of new talent and existingpersonnels.Development of workplace culture: the professionals need to have abilities to develop and shapeeffective culture of workplace. They needs to develop productive and healthy environment at theworking location for their employees by determining the values and behaviour of theteam(Safavi and Karatepe, 2018).Behaviour traits of HR Accountability: the professionals needs to develop a behaviour of accepting duties andresponsibilities for their personal actions , decisions and always be committed to achieve cost-effectiveness, efficiency in work.Adaptability: HR professional must be adoptive in any situation. They should have skills ofplanning all the activities by acquiring all the relevant and useful information. He should beflexible and competitive in the changing business environment.Communicative:the professional needs to effectively communicate all the relevant informationand must have an ability to express their own thoughts and facts to others. HR professionalshould have efficient listening skills and display openness in order to share their ideas andthoughts with the team members(Chaturvedi and Vats, 2018).Focus on quality: in the business HR professional needs to meet the needs and demands of itscustomers and give proper respond to them in a very suitable and appropriate way. they have todemonstrate a personal commitment to analyse and identify the requirement of target audienceand consistently providing them exclusive and superior quality goods and services in themarketplace.Knowledge Awareness of business: HR must have awareness regarding all the rules and regulation andcode of conduct relating to business operation such recruitment and selection process relatedcodes in order to make sure that they are appointing most suitable and qualified candidate forthe growth of organisation.(Knowledge,skillsand behaviours,2016).2
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