This report examines the professional skills and behaviors required by HR professionals at H&M. It analyzes a personal skills audit for an employee, Jane Cambridge, to identify training and development needs. The report also explores the differences between organizational and individual learning, training, and development, and discusses the need for professional development and continuous learning in attaining sustainable business performance. Finally, it evaluates different approaches to performance management and provides specific examples of how they support a high-performance culture and commitment.