Developing Individuals and Teams in Organisation

Developing individual
and teams in
organisation

Contents
Contents...........................................................................................................................................2
INTRODUCTION...........................................................................................................................1
MAIN BODY..................................................................................................................................1
P1. Examination of the professional knowledge, behaviour, and skills that are required by an
HR professional...........................................................................................................................1
P2. Analysing skill audit and its related aspect in a systematic and sequential manner..............2
M1. Self-evaluation of the skill audit that has been done above.................................................3
P3. Analyse the differences between organisational and individual learning, training and
development.................................................................................................................................7
P4. Analyse the need for continuous learning and professional development to drive
sustainable business performance................................................................................................9
M2. Apply learning cycle theories (Kolb’s Learning Cycle and Kurt Lewin’s Change model)
to analyse the importance of implementing continuous professional development..................10
D1. Produce a detailed and coherent professional development plan that appropriately sets out
learning goals and training in relation to the learning cycle to achieve sustainable business
performance objectives..............................................................................................................13
P5. Apply knowledge and understanding to the ways in which high-performance working
contributes to employee engagement and competitive advantage.............................................15
M3. Analyse its benefits with justifications to a specific organisational situation within Virgin
Media to improve employee competitive advantage.................................................................16
P6. Evaluate ways in which performance management, collaborative working and effective
communication can support high-performance culture and commitment.................................16
M4. Critically evaluate the different approaches to performance management and make
judgments on how effective they can be to support high performance culture and commitment
...................................................................................................................................................17
D2. Provide valid synthesis of knowledge and information resulting in appropriate judgements
on how HPW and mechanisms used to support HPW lead to improved employee engagement,

commitment and competitive advantage...................................................................................17
CONCLUSION..............................................................................................................................18
REFERENCES..............................................................................................................................18

INTRODUCTION
Developing individuals and teams in an organisation is one of the most important as well
as essential aspect as it helps in personal and professional growth and also provides a base for its
employees to work in an ethical environment that will subsequently benefit the organisation in
the long run (Akhavan and Mahdi Hosseini, 2016). In this report there is a brief discussion of the
key knowledge and skills that are required by an HR professional in the department of Virgin
Media. Apart from this personal skill audit, SWOT analysis, PDP plan, and reflective statement
is also evaluated and analysed in this report. Further in this report there are many other things
that are discussed like differences between individual and organisational learning, need for
continuous learning, examination of HPW and its contribution to employment engagement, and
different approaches that are used in performance management.
MAIN BODY
P1. Examination of the professional knowledge, behaviour, and skills that are required by an HR
professional
HR profession if one of the most important position for each and every firm that is
working in the industry as they help in recruiting talented, educated, and experienced personnel's
in the organisation so that it can help the firm to grow and prosper in the long run. There are a
number of different skills, behaviour, and professional knowledge that an HR professional must
possess and all of them are explained below in detail-
Skills- The skill set that is required by a HR so that it can help in growth and
development in the long run and that too for a firm like Virgin Media are as follows-
Employee relation- It is the foremost skill of an HR professional and it is very important for an
HR to maintain and sustain such a relationship with its employees so that all the individuals that
are working for the firm must feel connected towards the organisation so that it can lead to the
development and subsequently profitability. Since Virgin Media is a big company and has a huge
number of workforce that is working for it so it becomes much more important for its HR
professionals to reach to every individual so that it can help in increasing the overall
performance of the company (Ali Taha, Sirkova and Ferencova, 2016).
Performance management- As Virgin Media is a firm that is operating on a large scale and thus
it is very important for its HR to keep a tab on every employee’s performance so that appropriate
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tools and techniques of incentives and motivation can be used in a precise manner so that it can
add to the value of the firm in the long run.
Teamwork and collaboration- Since the above mentioned firm operates on a large scale so it
becomes important for the HR professional to make teams in such a manner so that the superior
must know how to guide its subordinate. Also HR must collaborate different teams so that all the
employees must work for the overall goal that is to gain long term profitability rather than just
satisfying personal needs (Zuofa and Ochieng, 2017).
Behaviour- Behaviour of an HR is very crucial in every company and if an enterprise is
as big as Virgin Media it becomes much more crucial and the behaviour that an HR Must possess
is described below-
Trustworthiness and transparency- As an HR handles a lot of people at the same time so it
becomes very important to be transparent and trustworthy so that it can help in grabbing the
confidence of the employees that can prove beneficial in the long run. Since Virgin Media is a
big firm so its HR must be transparent enough and must treat each and every individual
accordingly without any partiality.
Versatile and adaptability- Since Virgin Media is a huge firm and thus it becomes very
important for the HR to be versatile and adapt to the changing environment. HR must also know
about the technological advancement so that the appropriate one can be chosen which can prove
useful from the company's point of view.
Personal knowledge- As HR holds one of the most respected position so the person has
to be knowledgable according to that only. The knowledge that an HR must possess is expertises
knowledge in the field of administration, HRM, and recruitment and selection (Bano, Zowghi
and Sarkissian, 2016).
P2. Analysing skill audit and its related aspect in a systematic and sequential manner
SKILL AUDIT
Skills and knowledge that I think is important for
my current job role
Rating my ability
Communication 3
Team work 2
Time management 4
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Resilience 1
Adaptability 2
Skills and knowledge that I think is important for
my future job role
Rating my ability
Written communication skills 2
Self-management 3
Awareness 1
Positivity 5
Leadership 2
The basis of ratings-
1 = No current knowledge or skill
2 = Some awareness, but not sufficiently competent to use it
3 = Familiar with and able to use the knowledge or skill
4 = Proficient in the knowledge or skill and able to show others how to use it
5 = Expert, with a high degree of skill and/or comprehensive knowledge
M1. Self-evaluation of the skill audit that has been done above
Self- evaluation of my skills audit
Skills and knowledge that I think is important for my current job role
Communication- I rated myself 3 out of 5 because as I am comfortable in communicating with
others and able to convey my mindset too but at times it becomes difficult for me due to
barriers in communication and thus it results in hampering my skill. So I want to acquire more
of this skill so that it can help me in the current job role.
Team work- I have rated 2 out of 5 in this skill as I am not much comfortable in teams and
lacks some of the things that are necessary in working as a team. Thus I want to acquire this
skill so that it can help me in contributing more and more while working in a team.
Time management- I have rated 4 out of 5 in this skill as I am very good at managing my time
and that too in an effective and efficient manner but still I want to update my this skill a little
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