Professional Development Plan for Sustainable Business Performance at Hamleys

Developing individuals,
teams and organisation

Table of Contents
INTRODUCTION...........................................................................................................................4
MAIN BODY...................................................................................................................................4
PART 1............................................................................................................................................4
P1 Determining suitable professionals knowledge, skills and behaviours which is required by
HR professionals.........................................................................................................................4
P2 Examine personal skill audit for knowing skill, knowledge and behaviour aand
professional development plan is created...................................................................................6
PART 2............................................................................................................................................8
INTRODUCTION...........................................................................................................................8
P3 Analysing difference between organisation and individual learning, training and
development................................................................................................................................8
P4 Analysing the need for continuous learning and professional development for drive
sustainable business performance.............................................................................................10
M2 Applying learning cycle theories for analysing value of continuous professional
development.........................................................................................................................10
D1Producing an detail professional development plan that appropriately set outs learning
goals and training in respect to learning cycle for achieving sustainable business
performance. ........................................................................................................................11
P5 Demonstrating understanding of how HPW contributes in employee engagement and
competitive advantage...............................................................................................................12
M3 Analysing the benefit of applying HPW with specific organisation situation...............13
P6 Evaluating different approaches to performance management. ..........................................14
M4 Critical evaluation of different approaches and how effectively they support in high
performance culture and commitment..................................................................................15
D2 Providing valid synthesis of knowledge and information resulting in appropriate
judgements on how HPW and mechanisms used to support HPW lead to improved
employee engagement, commitment and competitive advantage........................................15
CONCLUSION..............................................................................................................................16
REFERENCES..............................................................................................................................17

INTRODUCTION
The success of business organisation is related to performance of workers. To achieve
individual's business objective, organisation and terms together work through main criteria for
rules and regulations. For an enterprise each experienced and skilled worker is an asset. The
workers are recruited through HR skilled and professional employee is analysed as per their
position. The workers of an enterprise were trained through HR for having more activities and
performance. The high performance environment for working increase organisation and
productivity performance which leads in whole improvement of economy performance. This is a
report based on Hamleys organisation which is toy retailer company which is established in UK.
This was founded in the year 1760 through william hamley operating in noah's ark. In part 1 of
report this covers professional skill, behaviour and knowledge which is needed through HR.
along with their personal skill audit is analysed through identifying appropriate skill, knowledge,
behaviours and professional development plan is developed.
MAIN BODY
PART 1
P1 Determining suitable professionals knowledge, skills and behaviours which is required
by HR professionals.
The condition of business were analysed through HR to make decisions. To achieve goals
for organisation, the worker were retain and hired through HR with the performance of workers
engagement is changing. For managing the workers in efficient human resources which have
behaviour, skill and knowledge set so the worker were retained. The HR aids to identify factors
which affect needs and performance which will be improved. The Human Resource office for
Hamleys have various knowledge and skill for dealing with various situation along with the
chance which is provided to determine events of training and current skills for workers were
enhanced to aim for achieving good results so the long run company have to be benefited. These
are the following various knowledge, behaviour and skill needed through HR in context of
Hamleys.

Skills
The HR professional need various skills for good working. In accordance to Haleys
various skills are needed which assists HR to plan, observe and manage performance of worker.
These are the skills which were needed by HR-
Communication skills- This is one of the important skill for HR professional. This is linked
within workers and business which need good communication. The HR have to
communicate through various stakeholder and various level of authority.
Time management- The HR do have skill related to managing work on time to time basis for
urgency and priority if any target is assigned. The effective and optimum use for time will
assists to complete assigned task on time without any delay.
Knowledge
In relation to Hamley the HR needs to have normal knowledge in relation to complete a
specific task to improve an organisation through taking out better quality of worker. The
knowledge needed are-
 Administration and management- The HR needs to have knowledge for management
and business principles which includes human resources model, resources allocation,
techniques of leadership, resources and coordination of people.
 Personnel and Human Resources- The HR do acquire knowledge for process and
principle for selection, personnel recruitment, training, personnel information system and
labour relations.
Behaviour
This have essential role for worker management as this assists in performance and
engagement ability. In this context of Hamley HR do have appropriate behaviour which is as
follows-
 Understanding knowledge- The HR in a company needs to know working for some new
technology so this helps them to operate and work with tasks and ease have to be
completed efficiently and effectively.
 Resolution Directed- In order for fulfil and solve the wants and need for worker, the HR
is needed to having proper attitude and behaviour for workers. The HR wants skills for
resolving conflicts and provides solutions.