Developing Manager: A Comprehensive Guide to Management Skills and Career Development

THE DEVELOPING MANAGER
1

Contents
Introduction...........................................................................................................................................3
Task1.....................................................................................................................................................4
1.1 Compare different management styles.........................................................................................4
1.2 Discuss leadership characteristics................................................................................................6
1.3 Evaluate communication processes in selected businesses..........................................................8
1.4 Analyse organisational culture and change in selected businesses...............................................9
Task2...................................................................................................................................................10
2.1 Assess own management skills performance.............................................................................10
2.2 Analyse personal strengths, weaknesses, opportunities and threats...........................................12
2.3 Set and prioritize objectives and targets to develop own potential.............................................14
Task3...................................................................................................................................................15
3.1 Lead and motivate a team to achieve an agreed goal or objective..............................................15
3.2 Justify managerial decisions made to support achievement of agreed goal or objective and
recommendations for improvements................................................................................................17
Task4...................................................................................................................................................18
4.1 Explain how own managerial and personal skills will support career development...................18
4.2 Review career and personal development needs, current performance and future needs to
produce a development plan............................................................................................................19
Conclusion...........................................................................................................................................20
References...........................................................................................................................................21
2

Introduction
The managers are one of a most important resource in the organisation, who is playing an
essential role in the effective functioning of the organisation’s operations and activities.
Majorly all the activities of the company are being effectively be performed and handled by
the manager of the firm, therefore, it is very important for the organisations and the managers
to consider about the development of manager. Basically, the development of the managers is
the best solution which will assist the organisation to carry out the work in the most effective
and in the appropriate required manner (Anthony,et al., 2014).At the present time, the need
for managing the activities and operations of the service industry is very high. It is very
important that the managers are to be effective and very responsive as this will aid in
handling the uncertainties. In this report, the understanding of the management styles and
leadership approaches required in an organisationwill be understood. The management skills
and professional skills which enhance the productivity of the managers will also be analysed
in this study. The development plan for future and career of an individual will also be
developed here in this report study.
3

Task1
1.1 Compare different management styles
The travel sector is growing at a very rapid pace which is providing growth and development
opportunity to the people of the nation. The gross domestic product of the nationis also
getting increased by the efforts and contribution made by the travel and tourism sector.
Thomas Cook and TUI are the topmost travel operating organisations which is effectively
performing activities and trying to avail the best quality services to the clients (Edelenbos, et.
al., 2013). For this, it is very important that effective an appropriate management style must
be used by the managers of the companies. As the great contribution of the managers in the
firm is been played, therefore their effective and appropriate stolen is making one better than
other.
Thomas Cook
Thomas Cook company is one of the top travel and tourism company in the nation which is
widely serving the clients overseas. The products and services which are been offered by the
company are very pleasing and satisfactory. The management style which is been used by the
company to carry out all its operations in the effective and in the appropriate manner is the
participativemanagementstylewhich is also called as the activemanagementstyle where the
managers are very proactively making decisions and implementing the strategies to meet the
requirements of the market (Goetsch and Davis, 2014). With the effective use of this method,
the needs of the customers are effectively able to get attained along with this the set standards
and long-term objectives of the firm are also beingable to get obtained on the set time frame.
TUI
This is another very famous and well-recognizedorganisation which is offering the services
and activities to the customers in an appropriate way. The management of the operations,
services,and products are effectively one by the organisation with the effective use
ofConsultativemanagement style.With the effective and appropriate use of this the managers
can be able to take right and required decisions. In this, the manager uses to consult with the
other people, this will assist the manager to take more effective and appropriate
4

decision(Graves, 2013). The information and required data are been collected by the
management with the effective and appropriateconsultationwith others.
5

1.2 Discuss leadership characteristics
The service sectorisone of the fields where all the things have to be equal to perfect as anyone
mistake takes place then there will be lots of issues and problems which could be faced by the
companies. As to manage the work a manager needs to have several skills and traits and the
leadership skills are one of the most desired traits which willaid the organisation to meet the
requirements of the market (Jawadi, et. al., 2013). The leadership is a very important aspect
and the management of both TUI and Thomas Cook has to use the best and most suitable
leadership style so that the entire working of the companies can be able to get performed in
the best possible and effective way. there are different styles a leader uses to tackle and
handle the operations and uncertainties in the firm. It is very important for the leaders to use
the one which will be more effective and productive way. Leaders use to motivate and push
the employees to perform with the earnest and best way. Therefore, leadership style is very
much required by the company, below are the styles used by TUI and Thomas Cook and the
traits a leader need to use the specific styles-
Thomas Cook
The leadership styles used by Thomas Cook is participative leadership style. There are
several traits and skills are required by the manager for using the participative leadership
style are-
 The leaders with participative leadership style are having the trait of being fair and
very honest towards their work and duty (Johansen, 2012).
 The person is very intelligent and is creative in nature and is very effective in
implementing the strategies in an innovative and appropriate manner.
 He is very much involved and makes others to get involved in all the activities and
operations of the firm.
TUI group
The democratic leadership style is being effectively utilised by the TUI group which is very
useful and usually be used by many of the organisation at the present time(Kong, et. al.,
2012). The traits for the democratic leaders are as below-
6