Unit 3 - The Developing Manager

Unit 3 - The Developing Manager
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Table of Contents
Introduction......................................................................................................................................3
Task 1...............................................................................................................................................4
1.1 Compare different management styles..................................................................................4
1.2 Discuss leadership characteristics..........................................................................................6
1.3 Evaluate communication processes in selected businesses...................................................7
1.4 Analyse organisational culture and change in selected businesses.......................................9
Task 2.............................................................................................................................................10
2.1 Assess own management skills performance......................................................................10
2.2 Analyse personal strengths, weaknesses, opportunities and threats....................................11
2.3 Set and prioritise objectives and targets to develop own potential......................................12
Task 3.............................................................................................................................................13
3.1 Lead and motivate a team to achieve an agreed goal or objective......................................13
3.2 Justify managerial decisions made to support achievement of agreed goal or objective and
recommendations for improvements.........................................................................................14
Task 4.............................................................................................................................................15
4.1 Explain how own managerial and personal skills will support career development...........15
4.2 Review career and personal development needs, current performance and future needs to
produce development plan.........................................................................................................16
Conclusion.....................................................................................................................................18
References......................................................................................................................................19
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Introduction
In this assignment, a deliberative effort has been made to understand the behaviour of the
management. The assignment will provide in-depth details of the management principles and
concepts. The assignment is focused towards the travel and tourism or the hospitality industry.
The assignment will provide several written reports depicting the different managerial style
applied in the sector, the development plan, importance of the managerial and personal skills etc.
The assignment will provide with SWOT analysis of the individual in order to identify the
capabilities and weakness to become a future manager. The assignment will enable to justify the
learning and development of a manager in the travel and tourism industry.
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Task 1
Introduction
The report will present with anticipative thoughts about the concepts of management, leadership,
communication processes and organisational culture with the two organisations in the travel and
tourism industry. The organisations undertaken are Thomas Cook and TUI group. The report will
be presented by the Junior Consultant of PKH Hotelexperts.
1.1 Compare different management styles.
There are various management styles that are adopted by the organisations in the travel and
tourism industry. The management styles applied by both the organisations are compared as
below:
Particulars Descriptions
Directive This style of management is based upon immediate compliance from the
employees. The style involves a close supervision of the employees and
motivates them by discipline and threat. The style of management is effective
when the risk factor is high and the deviations in the performance are
excessive in nature.
Authoritative This style of management directs towards long-term direction and
supervision of the employees. The manager provides employees with clear
directive progress (Olmedo-Cifuentes and Martinez-LeÓn 2014)
The motivation is provided by feedbacks and persuasion to improvise the
task performance.
Affiliative In this management style, a stable relationship is built between the
employees and the managers. Harmony and coordination are practised
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