Developing Manager: A Comprehensive Guide to Management Skills and Leadership

The Developing Manager
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Table of Contents
Introduction......................................................................................................................................3
Task 1...............................................................................................................................................4
LO1 Understand principles and practices of management behaviour.........................................4
Task 2...............................................................................................................................................9
LO2 Be able to review own potential as a prospective manager.................................................9
Task 3.............................................................................................................................................14
LO3 Be able to show managerial skills within a business and services context.......................14
Task 4.............................................................................................................................................17
LO4 be able to create a career development plan for employment within a business and
services context..........................................................................................................................17
Conclusion.....................................................................................................................................20
Reference List................................................................................................................................21
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Introduction
It is very important for an organisation to have proper leaders and management team, in order to
achieve the goals. The management and leadership of an organisation should be proper, because
the employee of the organisation follows gets inspired and motivated from the organisation.
There is certain kind of roles of the management to lead and motivate, inspire, build a good team
through good communication, make a certain kind of group dynamics within the employees of
the organisation. In this assignment there are certain kinds of management styles, leadership
characteristics, and culture of an organisation and changes of the organisation, reflection of the
management skills, SWOT analysis, the qualities of the leadership, carrier development plan
evaluated in it.
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Task 1
LO1 Understand principles and practices of management behaviour
1.1 Compare different management styles
The managers who have the capability to make themselves flexible in different type of situations
known as a better manager. There are various styles of management, as a matter of fact each of
the organization demands different approach from the managers. The management styles are
explained below:
 Directive
The management committee which directs the employees to work or directly the management
team orders them what to do, is known as the directive management. This kind of style is very
effective whenever a crisis or the organization is going through any type of risk situation
happens to an organization. As per as this particular management style creates a certain kind of
pressure towards the organization. This is why very few hospitality management organizations
use this style of management. TUI group uses this style, but Thomas Cook doesn’t (Moutinho
and Vargas-Sanchez, 2018).
 Authoritative
This type of management’s gives the employee’s long-term directions or the management team
makes the employees understand the standard goal of the organization which the employees need
to achieve. These types of management styles are effective though, because the employees have
a clear vision of their work, but if the employees of the organizations are not trained enough,
then they obviously need guidance. This is why very few hospitality management organizations
use this style of management. Thomas Cook uses this style, but TUI group doesn’t.
 Affiliative
This management style aims to have a good relation with the employees and maintain a
communal harmony within them. The work and the targeted goals are obviously important
towards the management team of the organization but here the mindset of the management to
keep the employees happy, then only they will be able to keep up the good work. Through this
style helps the organization to keep a healthy environment at workplace, but the ineffectiveness
of this kind is there is a chance of the performance being in adequate, and crisis situation
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demands a lot of directive approach. The hospitality organizations named Thomas Cook have
these characteristics to the organizations. On the other hand TUI group does not belief on this
factor. Whereas both the leader, Thomas Cook and TUI group focus on keeping this particular
management style to the organization. This is why they are leading themselves towards success
(Chaube, 2017).
 Participative
This kind of management styles requires participation in various events from both the sides
(employees and management). The primary effectiveness of this type of management style is all
the departments’ employees work together in a collaborative manner, there is a major scope of
improvements of experience and credibility and the work environment even develops. There is a
major drawback of this style that is the management the coordination between the employees can
go through harassment. Whereas both the management of the organization named Thomas Cook
and TUI group focus on keeping this particular management style to the organization. This is
why they are leading themselves towards success (Grant et al., 2017).
 Pacesetting
This style of management styles helps the employees to be motivated and inspired from the
management. In this styles, the managers prefer to do the provided task by them self. By doing
this they set a primary goal for the employees, they can be inspired through the management’s
activity. The in effective part of this style is when the work load is too much then, there are
certain times, when the work requires assistance. Whereas both the management of the
organization, Thomas Cook and TUI group focus on keeping this particular management style to
the organization (Albrecht et al., 2015).
1.2 Discuss leadership characteristics
The leader plays an important role in order to develop an organization and achieve its goal.
There are characteristics’ of leadership is mentioned below:
 Honesty
Honesty and integrity is one of the major approaches of a leader towards their organization.
Without honesty it is impossible to make an organization successful. Whereas both the leader,
Thomas Cook and TUI group focus on keeping the honesty to the organization.
 Confidence
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Confidence is a key characteristic of a leader. A leader should be confident and faithful about the
kind of work he/she is doing. The kind of guideline or training the employees receive, they
receive it from the leader, if a leader is not confident enough then, and it becomes difficult for
the employees. Whereas both the leaders of the organization named Thomas Cook and TUI
group have this characteristics. This is why they are leading themselves towards success (Ma
and Christensen, 2018).
 Inspire the employees
A leader should be an inspiration for the employees. Dedication towards the organization is an
important factor, if the leader of the organization is not enough dedicated towards the
organization, then the employees will obvious be not that much inspired from the leader. Both
the leaders of the organization named Thomas Cook and TUI group have this characteristics.
 Committed and passionate towards organization
A leader should have certain amount of commitment towards the organization, as a matter of fact
the organization is one of the major responsibilities of the leader, this is why they should be
always committed and passionate towards the work, otherwise the employees will not take the
work that seriously (Rudo and Partridge, 2016).
 Communication skill
The clarity of the work is an important factor towards the employee. Whenever the employees do
not get enough guidance of work, then they are unable to complete the work. In order to make
the employees work properly. A leader need to communicate properly with them, and if a crisis
situation happens in the organization the leader should be able to communicate and solve that
problem. Both the leaders of the organization named Thomas Cook and TUI group have this
characteristics.
 Decision-making
There are various situational approaches towards the organization where the leader needs to take
the correct decision. At times the brand goes through such huge problems and they need quick
solutions in those situations, if the leader is unable to give the organization required solution,
then the organization may have to go through some major problems. The leaders of both the
organization named Thomas Cook and TUI group have this characteristics
1.3 Evaluate communication processes in selected businesses
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