Report|Different Management Style & Leader's Characteristic|Thomas Cook
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Added on 2020-02-03
Report|Different Management Style & Leader's Characteristic|Thomas Cook
Added on 2020-02-03
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`The developingmanager
`Table of ContentsIntroduction................................................................................................................................3TASK.........................................................................................................................................31.1 Comparison between different management style...........................................................31.2 Discussing the leadership characteristics.........................................................................31.3 Evaluating the communication process of Thomas cook.................................................41.4 Analyzing organizational culture as well as the process of change which taken place atThomas cook..........................................................................................................................4Task 2.........................................................................................................................................52.1 Assessing own management skill and performance.........................................................52.2 Analyzing own personal strength weakness, opportunities and threats...........................6Task 3.........................................................................................................................................83.1 Lead and motivate team for achieving an agreed goal and objectives.............................83.2 Justifying the managerial decision which have for supporting agreed goal....................8Task 4.........................................................................................................................................94.1 Explaining own managerial and personal skill for supporting career development andset the agenda for future.........................................................................................................94.2 Reviewing career and personal development needs, current performance and futureneeds for producing a new development plan........................................................................9Conclusion................................................................................................................................10
`IntroductionManager in an organizations a person who direct and make control on all businessactivity. It play significant role within an organization in order to accomplish goal andobjectives. The present report is based on Thomas cook travel and tour company which is oneof the leading organization in tourism sector. In this report different management style andcharacteristic of leader has been discussed. Along with this, the way manager can help inachieving agreed goal and objective is identified. Apart from this, different managerial skillrequired for making descson within an organization is explained.TASK 1 1.1 Comparison between different management style According to the given scenario, currently I am working in Thomas Cook organization as amanager. There are different types of management style which Travel and Tourism Companyfollowed in order to carry out its operational activity in systematic manner. (Roche,Dimitrelis and Frew, 2015).Both TUI group and Thomas cook have different managementstyle which is discussed below:Classical management theory: According to this theory, employees have only two differenttype if needs and wants that is economic and physical. Further under this theory employeesare divided into three kind of layer management in which top management of TUI group setobjective for its employees. Further this theory believes that employee need to motivate byproviding reward so that they work hard in order to accomplish goal and objective.Contingency theory :According to this theory leader must have knowledge of managementstyle which help in accomplishing goal and objectives. It is one of the appropriate theory forThomas Cook. There are different type of decision taken by the organizational manager. 1.2 Discussing the leadership characteristicsThere are different type of leadership characteristic which are adopted by travel and tourismorganization in order to guide employees and accomplish the task on time. Two differentleadership characteristics followed by Thomas cook and TUI group is as follows:Autocratic leadership style: In this leadership style the main of leader is to make awareemployees about its primary objectives and vision. It help in providing direction toemployees in order to achieve goal and objective. Further Leader of Thomas cook focus onmaking sure that it employees are motivate toward the work or not. It is one of the effectiveleadership style because manager of Thomas Cook easily manage all its work and conflictswhich taken place within an organization (Ramos, Mota and Corrêa, 2016.). Along with this,it can be stated that this leadership style is very effective if leaders is credible and employeesare developed. Under this leadership style leader or manager guide its employee toward thework so, that employee not face issues in order to completion of work. Employees makeimprovement in their work by the feedback which was provided to them by leader
`Democratic leadership style; This democratic leadership style is adopted by TUI groupwhich is also effective for organization as well as employees. Leaders who are working inthis style provide feedback to its employees according to there work. In this leadership stylethere is effective communication take place between employees and leader. Suggestion andideas of employee is taken by leader before making any decision . Further employee areprovided less direction and they are motivated to work hard in respect to accomplish goal andobjectives. There are some more motivational factor in democratic leadership style that is they areinvolved in decision making process which make them feel that they are part of anorganization. On the other hand in autocratic leadership style are self motivated there is noparticular motivation factor for employees.1.3 Evaluating the communication process of Thomas cookThere is sender and receiver who exchanges information through writing, speaking and fromother sources of medium is known as communication process. In different organization thereare different type of communication process which is used to in order to send or reciveinformation from upper level to lower level. There are two kind of communication which isdiscussed belowVerbal communication: It is a communication in which message send by sender verablly andby work of mouth or it may wirtten on piece of paper. At the organization the verbalcommunication must be short and simple which can be understood by employees. Further theverbal communication is also divided into two methods that is oral and written form(Desveaux, Chan and Brooks, 2016).. Here, in the organization message send by upper leveldepartment to lower level generally through mail or in meeting. This method is common andeffective for Thomas cook travel company in respect to pass information at different level. Non verbal communication; It is a communication which take place within an organization inthe form of sign, actions, gestures and by facial expression. This type of communicationmainly based on observation and used between employees of Thomas Cook. At theorganization non verbal communication take place between employees and it is generallyinformal communication.1.4 Analyzing organizational culture as well as the process of change which taken place atThomas cookOrganization culture is consist of the system of the assumption and the beliefs andvalues which is shared between employees who work within a company. By sharing thevalues help in influencing the people at the organization which help in performing work inappropriate manner, there are different type of organizational culture which are as followsPower culture; In this type of organizational culture power remains in the hands of lesspeople who work at higher level . They have power to make decision in order to competing oftask (Al‐Hamdan, Nussera and Masa'deh, 2015.). Further it assigned roles andresponsibilities to its team member in order to carry out all its business activity.Task culture: In the task culture the employees are give target with deadline which help inaccomplishing the goal and objectives on time. In a team member work together and all workis distributed equally.Role culture: according to this role culture member where leader assigned roles andresponsibility to its team member according to the skill and knowledge to employees. Theemployees are ready to accept the challenges and this power comes through the responsibilityof work given to them.
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