Operational Management Skills in Healthcare

Operational
Management Skills
in HealthCare

.
Contents
INTRODUCTION...........................................................................................................................4
MAIN BODY...................................................................................................................................4
TASK 1............................................................................................................................................4
P1 Roles and responsibilities of an operational manager.......................................................4
P2 Several personal skills are prioritised in leadership..........................................................5
TASK 2............................................................................................................................................5
P3 Several theories of leadership and its application.............................................................5
P4 Support of theories in aligning management style............................................................6
TASK 3............................................................................................................................................7
P5 Theoretical models of leadership......................................................................................7
P6 Strategies for resolving conflicts in healthcare practice....................................................7
TASK 4............................................................................................................................................8
Covered in PPT.......................................................................................................................8
CONCLUSION................................................................................................................................8
REFERENCES..............................................................................................................................10