Developing People and High Performance Organisations

This article discusses the qualities, theories, and competencies required for a leader to develop people and high performance organisations. It also highlights the importance of learning and development strategies in improving employee motivation, satisfaction, and retention. The article further explores the models of learning and development activities and identifies gaps that exist in the Customer Resolution department of Red Telecom.

Running head: DEVELOPING PEOPLE AND HIGH PERFORMANCE ORGANISATIONS
Developing People and High Performance Organisations
Name of Student
Name of University
Author Note

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DEVELOPING PEOPLE AND HIGH PERFORMANCE ORGANISATIONS
Time Action
00:00-00:05 Introduction of the names of the participants
00:06-00:10 Introduction to the topic of the research and the concerned organisation
00:11-1:11 Qualities required for a leader. The application of the learning styles need to be
based on the types of intervention that is required to be made while continuing
the leadership abilities. One of the advantages that can be gained from the
learning and development strategies is that it can help Red Telecom to improve
the employee motivation and satisfaction. At the same time, the retention of
the employees can be done at a lower cost as well.
1:12-2:12 Theories related to learning and development. The application of adult
learning theory can help in the development of skills necessary for conducting
various activities. Activities such as problem solving, thinking skills as well as
memory retention can be made to enhance based on the application and
perception of learning. This can help in the continuity of the professional field
and at the same time help Red Telecom to continue links its learning with the
employees that work in the company.
2:13-3:13 Competencies required for a team leader. It has been learned that change
management and the implementation of strategies within an organisation is
required and leaders need to possess the ability to inspire the application of
both the factors. In the modern world, technology plays a vital role for the
development of an organisation. Hence, the leaders also need to be competent
in terms of using various technologies. In this regard, it can be said that
learning the use and implementation of modern technologies for the
development of my career as a leader.
3:14-3:39 Discuss about the models of learning and development activities. The analysis

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DEVELOPING PEOPLE AND HIGH PERFORMANCE ORGANISATIONS
has showed that for Red Telecom to develop its competence, it is necessary
that the Customer Resolution department be provided with an objective of
learning and development. The learning and development proposal can help in
enhancing the skills of the employees, which may lead to the development of
proper skills and knowledge of the employees. The existence of models that
can be related to the learning and development plan such as the 70:20:10
models. Red Telecom can benefit from the model as it can interact with
various people that are associated with the Customer Resolution department.
3:40-3:58 The analysis has also managed to identify gaps that exist in the Customer
Resolution department of Red Telecom. Therefore, a properly function able
learning design is needed for the company so that it can grow in the market.
With the difference in the skills and knowledge of the leaders, it is necessary
that a specified intervention be adopted.
3:59-4:00 Ask for questions and provide thanks to the audience