Development of Information System for Private Tourist Business

Added on -2020-02-24

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Running head: DEVELOPMENT OF INFORMATION SYSTEMDevelopment of Information System for Private Tourist BusinessName of the Student:Name of the University:
1DEVELOPMENT OF INFORMATION SYSTEMLetter of transmittalToHelen AnthonyJC Tourism Unit 5, Business ParkAustraliaDate: 4th September, 2017Subject: Request to give fund for development of information system into private tourism businessRespected Mrs. Anthony,Our tourism business aims to provide different tourism destinations to the tourists. Themanagement board of the private tourist business identified some of the issues such as theprocess for the customers to gain of entry into the business is slow. The customers are not gettingproper information about their tourist business. Even the cost of printing brochures as well asmaps to inform the customers about various attractions are rising and the tourist attractionbrochures are out of data as it is not upgraded and maintained about various attractions. There ismanual facility management and all the problems are manually tracked as well as assigned to thetechnicians. The manual process is very time consuming and therefore the business decides todevelop a core information system that would provide full services to the customers throughlatest handheld wireless devices. In order to develop the system, we need funding of $7000. Ifyou are interested to provide us fund and become sponsor for our business, then please fill free tocontact us. I will pursue up via phone within a week to see if you have any questions that I canrespond about the proposal. Thanking you,Sincerely,(Please enter your name)Project ManagerAustralian Tourism
2DEVELOPMENT OF INFORMATION SYSTEMTable of ContentsIntroduction......................................................................................................................................31.0 Assumptions and limitations with justifications based on project requirements.......................32.0 Background of the project.........................................................................................................43.0 Scope of the project...................................................................................................................54.0 Description of project outcome.................................................................................................75.0 Description of resource requirements........................................................................................86.0 Scheduling Tasks and WBS.....................................................................................................106.1 Project Schedule..................................................................................................................106.2 Gantt chart on project plan..................................................................................................136.3 Work breakdown structure (WBS)......................................................................................146.4 Project Milestones...............................................................................................................146.5 Project Deliverables.............................................................................................................156.6 Slack....................................................................................................................................157.0 Initial cost estimate on development of information system...................................................17Recommendation and Conclusion.................................................................................................20Bibliography..................................................................................................................................21
3DEVELOPMENT OF INFORMATION SYSTEMIntroductionThe report is based on developing a business case for tourist attraction into majorAustralian highway. The private tourist business decides to develop business information systemto attract domestic as well as international customers. The proposed core information systemshould accommodate fixed as well as wireless devices. Currently, the approach for touristattraction, updating and managing of information are manual, error prone as well as timeconsuming. It deals with various huge quantities of information that are generated from hundredsof sources across the tourist business. The existing system for managing of data is inefficient forthe tourists as it is not providing access to information in timely way. The implementation ofproposed system will provide efficiency, improve over communication and increase accuracy oftourist attraction. The system provided support to staff and management towards touristattraction. The project manager develops this particular business report for CEO to provide themanagement board with complete project plan for outlining the project plan. The project plan develops the financial modeling aspects, human resource requirements,scheduling tasks and customer interface requirements. It also summarizes the assumptions andlimitations of the project and provides a scope statement respond to the problem that the touristbusiness faces due to its existing system. Scheduling tasks, work breakdown structure andproject milestones are deploying the project work. Initial project cost is estimated to meet withbusiness requirements within project scope. Finally, recommendations and conclusion areprovided based on the development of proposed system into private tourist business. 1.0 Assumptions and limitations with justifications based on projectrequirementsFollowing are the assumptions of the project plan:a)After the implementation of core information system is developed, there is norequirement of use of InDesign software for implementation.b)Completion of development of information system for tourist business will no longerrequired of longer printing of supply of paper and manual brochures as well as catalogs.
4DEVELOPMENT OF INFORMATION SYSTEMc)After development of proposed system into the business, there is no acceptance of paperand manual process.d)The project plan should complete with time as well as budget.e)The implementation of information system should consist of required human resourcesand equipments to complete it within schedule time. f)All the project stakeholders should be present into the weekly meeting to discuss theproject related issues. The key stakeholders on project and client terms should performsufficiently. g)The project deliverables submitted for the approval will return into 10 working days.Following are the limitations of the project plan:a)The key staff resources are available on the part time basis only. The key clientresources are to be available on restricted basis.b)The deliverables which are submitted for the approval will require at least of 5working days for purpose of review.c)The order lead time of the equipments and raw materials are not specified with priperprecision.d)The project plan does not consist of executive sponsor as well as steering committee.e)The development of the system is new and the components are not successfullyincorporated.2.0 Background of the project The success of tourism business in Australia is based on capability of the country todevelop, manage as well as marketing of tourism facilities in the country. The project is based ondeveloping a project case on major tourist attraction along the highway of Australia. Themanagement board of the private tourist business identified some of the issues such as theprocess for the customers to gain of entry into the business is slow. The customers are not gettingproper information about their tourist business. Even the cost of printing brochures as well asmaps to inform the customers about various attractions are rising and the tourist attractionbrochures are out of data as it is not upgraded and maintained about various attractions. There ismanual facility management and all the problems are manually tracked as well as assigned to the
5DEVELOPMENT OF INFORMATION SYSTEMtechnicians. The manual process is very time consuming and therefore the business decides todevelop a core information system that would provide full services to the customers throughlatest handheld wireless devices. The management board likes to develop an integrated and up-to-date system for developing of staffs as well as management towards tourist attraction. Theobjectives of this project study are:To increase efficiency and effective operations of private tourist businessTo improve the customer service and attract domestic and international customersTo provide better capability to adjust of expansion and changesTo install and implement of core information management systemTo modify and simplify of administrative processes with reliable capabilities ofthe software3.0 Scope of the project The scope of this particular project plan is to implement of core information system forprivate tourist business that combines with online and integrated catalog system. The “Touristinformation database management system” will help the employees to improve their tourism.The main scope is to develop of information system related to tourism and leveraging of employas well as profits for common people of Australia. The system consists of fixed as well aswireless devices. The work of management as well as employees becomes easier. The touristbusiness maintains of accurate database for the tourism personnel increases the safety. A digitaldatabase is required to be prepared for the tourist destinations. In-scope statement: Following are the in-scope factors of the project plan: a.Providing of online information to the customers on the tourist spots and timeb.The proposed infrastructure consists of support of mobile devices such asSmartphone and tablets.c.Upgradation and maintenance of brochures for various tourist attractions d.The system is efficient to prepare of management reports.

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