DHL Global Supply Chain Management

Running head: DHL GLOBAL SUPPLY CHAIN MANAGEMENT
DHL GLOBAL SUPPLY CHAIN MANAGEMENT
Name of Student
Name of the University
Author Note

1DHL GLOBAL SUPPLY CHAIN MANAGEMENT
Executive Summary
The main aim of the study is to critically analyze the logistics operations of DHL Logistics
Company including studying its supply chain operations globally, its logistics management
activities. The paper is divided into two parts. DHL logistics is a part of the deutsche post
DHL and has its headquarters in Germany. Its basic services are technology solutions,
automotive solutions, retail and consumer, health care and various other services. In the retail
and consumer segment the company is engaged in providing logistics services and
warehousing and also transportation facilities to its customers. The company’s operations of
supply chain saw a reduction in its revenue in the year 2016. The first part of the study deals
with the issues ion the global supply chain management of DHL logistics. Supply chain
management is the process of managing all the activities of flow of goods including all the
raw material, work in progress and finished goods from a point of supply to a point of
demand and includes proper logistics activities. Logistics activities include the timely
transportation of the goods to the customers at an economic cost and also includes the
facilities for proper warehousing and inventory management. There are a few challenges that
every global supply chain management companies face such as issues related to the quality of
the goods, cost efficiency issues, carrying out greener operations, global accessibility and
activities for making a sustainable supply chain management of the company. The strategies
that are recommended for the purpose for overcoming these challenges are that of using
quality management techniques in the supply chain management such as Six Sigma and total
quality management, lean processes can be achieved through the process of using block chain
IOT in the SCM operations. In order to achieve better collaboration activities using cross
functional techniques. By having these collaborative operations, the company can ensure that
they are improving their manufacturing techniques and improve the global accessibility
through improved SCM activities. The company can achieve greener operations through the

2DHL GLOBAL SUPPLY CHAIN MANAGEMENT
use of value streaming mapping and there can be improvement in the activities through
continuous improvements and reviews. The second part of the study focuses on the
reflections on the discussions about the contemporary issues and strategies for improving the
global supply Chain management by being a part of the Asian pacific conference advisory
team. Five themes were selected for the conference. These themes will be beneficial for the
global logistics supply chain management and it is crucial for all the researchers and the
practitioner. The main participants of this conference were university academics, business
leaders and post graduate college students. This paper therefore focuses on the importance of
the understanding the process of Global logistics supply chain management for all the logistic
companies and also other companies.

3DHL GLOBAL SUPPLY CHAIN MANAGEMENT
Table of Contents
Introduction................................................................................................................................4
Supply chain structure and purchasing and strategic procurement............................................4
Logistics management................................................................................................................4
Global supply chain challenges..................................................................................................5
Strategic operations for improving the efficiency and gaining excellence................................6
Quality management in Supply Chain through Six Sigma and TQM....................................6
Cross functional supply chain management activities...........................................................6
Reflection on being a part of the Asian pacific advisory team..............................................7
Intelligence gathering for supply chain management............................................................8
Effect of e-commerce: forwarding supply chain....................................................................8
Supply chain 2020: customer engagement and effortless logistics........................................9
Quality to customers in SCM conference..............................................................................9
Save the environment conference........................................................................................10
Conclusion................................................................................................................................10
References................................................................................................................................12