This report analyzes the evolution of digital media marketing and its impact on the cosmetics industry, focusing on APIVITA. It evaluates the company's web and social media strategies based on theoretical frameworks, highlighting the importance of communication, engagement, authenticity, and substance in digital marketing.
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DIGITAL MARKETING
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TABLE OF CONTENTS Part 1................................................................................................................................................1 INTRODUCTION...........................................................................................................................1 Part 2................................................................................................................................................1 Evolution of Digital Media Marketing..................................................................................1 Part 3................................................................................................................................................4 Usage of the theoretical framework of the business with the audit in which is evaluation of the web and social media strategies.............................................................................................4 CONCLUSION................................................................................................................................5 REFERENCES................................................................................................................................6
Part 1 INTRODUCTION Digital Marketing is promotional effort made by business through electronic media and brands. This is very different from the traditional marketing and helps business entity to use various marketing campaigns of working for understanding way of operating of an organisation. Report will focus on social media marketing of APIVITA. This entity is dealing in cosmetics products in Europe. This company was founded by Nikos and Niki Koutsiana in 1972.This business entity is serving in more than 15 countries. The main component of the cosmetics which are used is resin of the bees which is gathered by the bark of the leaves and leaf buds of the trees. Cosmetic industry was started in early of 20th century. Market of cosmetic industry is spread across the world. In this report, business of digital marketing strategies which are originated and impacting on the APIVITA will be discussed. It will study about evaluation of web and social media strategy of APIVITA. Cosmetic industry is very ancient it is working in the form the years. Products are made of the natural ingredient like flowers, honey, vegetables etc. Part 2 Evolution of Digital Media Marketing Nowadays, digital marketing is mostly used as compared to the other marketing methods. In just 10 years, the use of digital marketing has become the trend. Marketing was originated with the innovation of printing press in the year 1450. Slowly, the introduction of the magazines in the 1730 and radio advertisement was evolved in the 1922. At that time the use of these two things was in the trend and most of the people use these devices for their work. Computers of the Massachusetts connected with are in the California via dial up in 1965. In 1973, one of the hand held mobile phone was made. With use of mobile phones, technology has become more advanced in years. Search engines named Google has been started in 1998 and till now, it is has become top search engine. SEO was begun in mid of the 90s and by the 2004 (Kannan, 2017). Use of the digital marketing in the cosmetic industry is more and helps in growing of the company. Earlier these technologies were not developed and use of the TV Advertisement, radio was more. Usage of the promotional events of earlier was more than compared to this time. Ways of the promotion are faster which reach to mass media. Various methods are used for promotion of the products are Instagram, twitter, Facebook and many more. APIVITA is using 1
these social media like Instagram for developing the strategies for this. In this target market is recognised so that changes and policies are made accordingly. Earlier, firm was using the traditional marketing techniques which has now reduced in the today scenario. Now, firm is using the Instagram, twitter and Facebook which help in reaching at the mass audience. With the use of these promotional methods, firm, fire come able to increase sales and recognition in the market. By using of digital marketing, any of the customer can see details of product after closing of the shopping hours. Advantage which is got by the APIVITA are any changes made in the one shown to another platform. People who are not aware of company can also know about the products and show their looking towards the products (Baltes, 2015). With the use of these techniques effect the sales of the entity. It will help an organisation in connecting with people. Digital technology has held APIVITA in maximising customer base which will ultimately aid in good turnover of the business. With help of digital marketing, an individual can post videos about the usage of the product which will help in popularising of the product as well as APIVITA. It can also help in knowing the customer which are the usage of the product and effectiveness of the product. Videos make good impact on the minds of the customers. By posting videos helps entity to know which type of customer liked the product. If any of the customers wants to know about product details then all complete the data information is available on the websites. Earlier, products are purchased by going to shop but most of the work is online. There are many web sites on which products are available and delivered to home. New products which is are introduced the APIVITA get notification about product. Earlier, with use of traditional methods, APIVITA can target customers those that are and loyal. Social media marketing means promotion of via Facebook, twitter, and many more. Digital technology is helping the companies in reaching to mass audience, so customer base will increase. Now with the use of digital methods, business entity can target customers easily. It will also be helpful in increasing the number customers from different market segments. Most of the people are now on the Instagram helps an organisation in influencing customers to buy products or services. By properly mentioning of the price and product details which can attract the customer. Regular feedback from customer helps company in knowing demands of product which supports firm meeting the request of people. By making of pages on Instagram helps in gaining the recognition of the entity. Online marketing has made the work easier and faster. 2
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Products are sold to customers in the easiest way and payment methods are also faster which is in making work quicker for entity. Online marketing of the producers enabled business entity to share the information of product and services offered by organisation. Effect of the digital marketing on the cosmetic company is that, it has increased the sales via online methods (Kannan, 2017.). It has also increased the customer base and profitability position of company. It can one of the way through which APIVITA can diversify product range according to needs of people. It can be helpful for the people to use different products according to usage of the product. Many companies are inspiring people to get makeover which will ultimately increasing sales off the company. Products for the bride, children, people who are of old age has different types of the cosmetics available in the market according to their requirements. With use of the digital marketing, advantages which are made by cosmetic industry are word of mouth, new platforms, power of influencers and change in the reputation, growing of the niches, Omni channel strategies and killer content marketing. Most of the sale of beauty products is made by this mode via e mail and more. This encourages the people to buy the product. Through E mail and telephones word of mouth publicity of the cosmetics is done. It will be one of the way through which most of the known customers are target by the entity. It works as the chain which helps in increasing the sales of product. By implementing this digital marketing strategy regular conversation with the customers. This will help in fulfilling of the demand of the consumer. Usage of the new platforms is helping industry in reaching to the heights of success. New platforms which are used by the companies are pin interest and vine is helping the entity to work on the brand of the product and the audience. Power of the influencer is there are lot of people who are influence by celebrities which are present on YouTube. Cosmetic companion hires the celebrities for advertisement of product because of their fan following on YouTube (Goel and et.al., 2017). It can help in maximising brand value of APIVITA. Growing of niche segment can be one of the profitable means for selling cosmetic products. It will be one of ways through which company is doing its business greatly. Digitally in small segments of market. By this, APIVITA is operating the business and offering customers diverse products. 3
Part 3 Usage of the theoretical framework of the business with the audit in which is evaluation of the web and social media strategies Theory of social media marketing is the communication strategy. These strategies refer to the way of communication is must be two ways which helps in knowing the demand of the product. Whenproper communication about product is made with consumer help in knowing the feedback from the customers. Most of the people use social media with help of this companycan stay in touch with the consumers. There are various ways through which company can stay in touch with the people. Some of them are making of connections.With the help of the social media most of the connections are made which are helping the people to maximise the customer base. Through this platform help in getting the customer from the different markets. Social media sites are created for communicating with friends and family. With the help of these sites company is targeting the potential customers which help in getting the customer base of the people. This helps in gaining of the customer view point of the customer and promote the product to the people (Charlesworth, 2014.). With the help of the engagement of the customer which the company has targeted to the products. Mostly APIVITA are targeting the customers of all age groups. Company is posting message of the message about the product which must not be hurt the sentiments of the people. By seeing the message of the company positive supporters of the entity must be maximise. Followers like to engage with the like minded people and holding the meaningful conversation whichcan inspire other persons on the digital media. It is required by marketing manager in business entity to post such type of messages to people which is spreading the positive messages to the customers. Authenticity means products are viewed by customers on the basis of the reviews made the other one. This helps the customer in knowing the authenticity of the product. For example, online sites has reviews about the product which makes clear about the real position of the product. Successful media marketing of the goods helps in making of the product popular in the market. By seeing reviews of the product company can make the changes which need to be there in the goods. It will help company in knowing the demands of the product. Substance refers to quality of the content about the product. Details of the goods must be real any fake news about it can harm image of the APIVITA. Companies make promotion of the 4
cosmetics through well written articles, blogs and photographs of the product which attract customers. Most of the people read content which has something interesting in it. Copy of advertisement of product found boring but social media marketing of plan needs to revolve around the contents with quality (Baltes, 2015). By using these methods of the firm can improve the training to the employees so that they can work in better way. Firm can use the analytical approach which can attract more customers and help in maximising brand value of APIVITA. CONCLUSION It has been concluded from the report that Digital Marketing helps firm in promotion of the product and brands through the electronic media like the social media. APIVITA is promoting cosmetics with help of digital techniques. From this report, it has been identified that APIVITA is using the communication theory which is helping the company in maintaining two- way communication with consumer and the employer. Communication theory includes the making of the connections to the consumer, engagement of the client in the digital media, authenticity of products is reviewed by feedbacks given by the customer, substance. This report has highlighted digital strategy which is evolved by time and affected cosmetic industry. Various social media marketing techniques is are used entity for promotion of product. Facebook, twitter, Instagram, Pin interest. 5
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