Impact of Digital Marketing on Performance of Aldi: Research Proposal
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This research proposal aims to analyze the impact of digital marketing on the performance of Aldi. It includes literature review, research methodology, and challenges faced by Aldi while implementing digital marketing. The study is based on a survey and literature review.
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Abstract The main objectives of this report is to analyse the impact of digital marketing on the performance of an organisation. This study is on Aldi. Now a days, organisation are mostly focusing on having digital marketing strategies to attract customers. In this given report, there is a justification and value of research topic is discussed. Further, research aims and objectives are mentioned. It includes literature review and research methodology in order to collect data and information. 2
Table of Contents Abstract...........................................................................................................................................2 Introduction.....................................................................................................................................4 Justification of chosen topic...................................................................................................4 Value of this research............................................................................................................4 Research aim and objectives............................................................................................................5 Literature review..............................................................................................................................5 Concept of digital marketing within business organisation...................................................5 Impact of digital marketing on performance of Aldi..............................................................6 Challenges faced at a time of implementing digital marketing within Aldi...........................7 Research methodology.....................................................................................................................8 Time plan..............................................................................................................................10 References.....................................................................................................................................12 3
Introduction Digital marketing is a process of marketing the goods and services on internet through using different digital channels. It is also known as online marketing as it helps in promoting the brand and attracting maximum customer towards the brand. There are several types of digital marketing tools such as content marketing, search engine optimisation, social media marketing, affiliate marketing and email marketing. These digital marketing tactics helps in increasing the growth and customer base due to which the profitability and sale of business gets improved (Dube, 2021). It is important for the business as it can easily track and monitor the performance of each campaigns.Through digital marketing, company can know how to build, sustain and scale up the online reputation of brand across all relevant digital platforms. It also gives opportunity to organisation to connect with audience directly and create a trust in market. The chosen organisation for accomplishing this research is Aldi, it is a private company that deals in supermarket, hypermarket, superstore and convenience shop. The Organisation was founded by Karl and Theo Albrecht in 1946 and headquartered in Germany. Aldi also have a mobile virtual network operator in Netherlands and Germany which is known as Aldi talk. They also sell low cost alcohol and also have a website where they serve alcohol in east coast of Australia. Aldi has formed a joint venture with petrol retailer Avanti GmbH in order to create some no frills petrol stations which is known as Diskont. They have several petrol station that offers self serve unleaded or diesel fuel by card operators pumps. The research covers the aims, objectives, literature review and research methodologies. Justification of chosen topic The justification of chosen topic is that now a days digital marketing is more popular among organisation. It helps in developing company growth and enhancing customer base. There are various types of digital marketing strategies such as search engine optimisation, pay per click etc. which results in marketing of products and services of company (Meotto, 2021). This topic is chosen to get details about digital marketing and its impact on performance of organisation. Value of this research Digital marketing is most essential process of a business to enhance their performance and developing customer base. It results in making improvements in their products and services and attracting targeted customers towards purchasing of a particular products. Further, Aldi is 4
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using digital marketing strategies such as search engine, social media marketing etc. to attract customerstowardsbrand(Brusselaers,Mommens,andMacharis,2021).Thisdevelops researcher personal and professional skills as well. They are enhancing communication and time management skills while conducting this research. Research aim and objectives Aim: “To analyse the impact of digital marketing on performance of organisation”. A study on Aldi. Objectives: To understand the concept of digital marketing within business organisation. To determine the impact of digital marketing on performance of Aldi. To examine the challenges faced at a time of implementing digital marketing within Aldi. Questions Whatdoyouunderstandbytheconceptofdigitalmarketingwithinbusiness organisation? What is the impact of digital marketing on performance of Aldi? What are the challenges faced at a time of implementing digital marketing within Aldi? Literature review Concept of digital marketing within business organisation As per the opinion ofGarcia, and Martinez, (2021)Digital marketing is also known as online marketing, it is refers to the promotion of brand to connect with potential customers while having use of internet in a form of digital communication. Digital marketing can be used in following ways such as social media, internet, search engines, mobile device etc. which results in attracting more number of customers. Digital marketing is a process of using internet to reach their customer. Digital marketing targetsa particular segment of customers base. Digital marketing is rising now a days within business because it is resulting in attracting targeted customers and developing growth opportunities for company as well (Alaoui, and Cova, 2021). Internetmarketingisdifferentfrom digitalmarketing.Internetmarketingisrefer tothe advertisements of products solely on the internet but on the other hand, digital marketing is taking place through mobile devices and other subway platforms which is used by marketers of organisation to develop and retain for longer time in a market. There are certain importance of 5
digital marketing such as it helps in enhancing customers, global reach, reducing cost of entry and building brand reputation etc. further, this is resulting in increasing sales of an organisation and developing customer bases. There are certain method through which digital marketing is done. These are social media marketing, search engine optimisation, pay per click, email marketing etc. some of these like email marketing and social media marketing is used in Aldi in order to enhance sales and customer base as well. Impact of digital marketing on performance of Aldi According to Otermin Pagola (2021), there is a huge impact of digital marketing on the performance of Aldi as it reaches to wider audience and also open new opportunities for business. There are various examples of digital marketing such as social media marketing, video marketing, email marketing, search engine marketing, affiliate marketing, video marketing and many others. The performance of Aldi increases when they have global reach. Through digital marketing tactics, company can attract more and more customer towards the brand. It also helps in removing the sorts of geographical barriers and offer services to customer living miles away. Digital marketing is a cost effective strategy as it helps organisation to save money and generate more leads. Aldi can also measure the performance and effectiveness of business through digital marketing tools and tactics. Organisation runs various campaigns and also invest money in different marketing campaigns. So, through digital marketing Aldi can track the results of campaign and leads to improvement. Digital marketing allows company to target ideal customer and reach to right people. The main motive of digital marketing is to grab the ability to target people specifically. Aldi can easily target the customer on the basis of their interest by creating consumer personas. The performance of Aldi increases when digital marketing allows to reach customer at start of buying journey. Generally, customer turn to internet at the starting of buyer journey and look for the products that fulfils their needs and demand. By utilising digital marketing, company can attract consumers to page and provide them relevant information. Digital marketing also enablesorganisation to make changes for getting better results due to which the performance of Aldi increases. It is important for organisation to make changes when they are investing in online marketing as it helps in gaining better results (Pullman and Wu, 2021). There is a positive impact on Aldi while suing digital marketing tactics as it focuses on improving the conversion rates. But for increasing the conversion rates, it is necessary for Aldi to invest in conversion rate optimisation. While focusing on people who have more interest in 6
purchasing the goods and services of Aldi helps in increasing the chances of earning a conversion and also improves its growth. The digital marketing also improves customer service by meeting consumers at right moment and guide them through each step of customer journey. Aldi also stands out fro the crowd due to implementing digital marketing technology for attracting and retaining more and more customer. The objective of digital marketing is to increase revenue and boost the performance of company. Aldi must focus on combining SEO and pay per click in order to increase the probability of getting identified by potential customers. Digital marketing also personalise the brand and control the messaging by using customer personas for guiding the types of content that company has created and personalising the ads and emails with the name of consumers. Challenges faced at a time of implementing digital marketing within Aldi As per the viewpoint of Shucksmith (2021), there are various challenges which can be faced by Aldi while implementing digital marketing. Organisation must focus on addressing the issues in order to run the business in effective and efficient manner. Creating consistent brandingis one of the challenge which is faced at the time of implementing digital marketing within Aldi. In marketing, branding is considered as one of the importantaspects.So,whileimplementingdigitalmarketingitisimportanttocreate recognisable and relevant brand. Without consistent branding, company cannot succeed in market for long run. It also helps in attracting more and more customers towards the brand due to which the profitability and sale of business increases. Generating traffic and leadsis another challenge which may be faced by company while implementing successful digital marketing. It becomes difficult for Aldi to generate traffic and leads due to more platforms become available. In order to attract more and more customer towards the brand, it is important to create content that audience truly wants. To generate traffic and leads, company must send follow-up email to customer with the offers and also create landing page where customers can easily fill the form to download the offer. Managing websiteis also a challenge which may be faced by Aldi while implementing the digital marketing tools and techniques. Managing website is considered as one of the biggest challenge for company as it helps in attracting large number of audience. The website helps in attracting, nurturing and converting the leads. So, it is important for the company to understand the importance of website and design appealing site that helps to navigate easily. Aldi must get 7
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the feedback from customer regarding the issues they faced while using website and also make changes accordingly. Understand tools and technologyis also other challenge which is faced by company as they have to decide the right tools, software and technology in order to implement successful digital marketing tools. Through different tools and technology, Aldi can send emails to customer automatically and keep records of all leads activity on company's sites. The tools and technology also helps in managing the deals and keep track of sales(Mustafa, 2021). Creatingrightcontentisalsoachallengewhichcanbefacedatthetimeof implementing digital marketing within Aldi. Through generating traffic and leads helps in creating awesome content. In order to create strong reputation and image of company it is important to create right content that attracts more and more customer towards the brand. Aldi must make customer the hero of content and ensure that there problem must be solved in effective manner. Training employeesis one of the biggest issues which is faced by company while implementing different digital marketing tools and techniques. Aldi must train their employees in order to improve their knowledge and performance in workplace. It is essential for the company to evaluate the level of strengths, weakness and expertise of each individual. Organisation must hire talented employees in organisation that can contribute their best efforts in achieving the goals and objectives of business. Research methodology Research onion framework is that which consisting of different layers which analyse different methods to collect data and information (THEVOICEOFAMCHAMHUNGA, 2021). Research methodology is used by researcher to analyse various methods and approaches resulting in achieving research objectives. These methods brings reliable and valid informational bout a specific topic. Research onion framework is mentioned below : Research philosophy: Research philosophy is the set of principles that concerns about worldwide from which research is conducted. It consist of two types of research philosophies. These are positivism and interpretivism philosophy. Present research is based on positivism philosophies which helps in assuming knowledge that is independent of the subject which is studied. This is based on quantitative data and information to analyse better information about topic. 8
Research approach: Research approach is must be picked to analyse informational appropriately (YOLCU, 2021). This consist of two types. These are inductive and deductive approach of research. Presents study is based on deductive approach which brings specific hypothesis development which is based on literature review. Further, it includes quantitate data and information that brings numerical information. Research strategy: Research onion is having another layer of research strategies which consist of various types. These are experimental research, literature review, survey, action research, survey and case study etc. these strategies helps in analysing and gathering data and information in most effective manner. Present study includes literature review and survey. Survey is conducted through questionnaire which includes open and close ended questions. Literature review is presented which involves analysing of several books and articles in order to gain true and reliable information (Leeman, 2021). Literature review brings in depth information about a specific topic. Research method: Research method consisting of two types., these are quantitative and qualitative research. Present study is based on quantitative research method because there is a use of numerical data and findings to get reliable and valid information. Quantitative data is collects through questionnaire survey which is filled by respondents to get true interpretation and findings. Data collection method: Data is collected through primary and secondary methods. In current study, investigator is using both of the methods of data collection. Primary data is collects through graphs and charts which brings statistical about a given topic. It includes frequency table and questionnaire survey to gather information from respondents. Further, secondary data is collected through literature review which uses different books and articles and newspapers to collect and analyse data and information (Keskinen, Samuel and Winschiers- Theophilus, 2021). It is presented in a form of literature review. It brings in depth knowledge about a topic. Sampling: Sampling is a method of selecting some of a samples from large number of population. It consists of two types of sampling method probabilistic and non probabilistic. In this study, probabilistic method is used because because it includes random sampling in order to select a sample (Hong, 2021). The sample size taken in this research is 30 who are the employees of Aldi. They are given a questionnaire to fill it and provides true findings and interpretation. 9
Time horizon: Time horizon is of two types cross sectional and longitudinal. In this research, investigator is using cross sectional time horizon to complete research on a given time period. It is used in this research because observation are of single point of time which is mostly sued in survey to complete it on time. Ethical issues: There are certain ethics which is to be followed by researcher such as confidentially of results should be maintained and data and information could not be leaked to any third party. Further, researcher should not do any biasses among respondents answers and whileselectingsample(Zschiesche,andErrichiello,2021).Thishelpsingettingtrue information. Reliability and validity: The data is reliable because there is a use of frequency table which results in gaining true information about a research topic. Further, while using literature view, investigator is providing valid information about a chosen topic. It also brings in depth knowledge about topic. Time plan TaskWeek 1 01.03- 07.03. 2021 Week 2 08.03- 14.03. 2021 Week 3 15.03- 21.03. 2021 Week 4/ 5/ 6 22.03- 11.04. 2021 Week 7 12.04- 18.04. 2021 Week 8 19.04- 25.04. 2021 Week 9 26.04- 02.05. 2021 Week 10 17.05- 23.05. 2021 Week 9 24.05- 30.05. 2021 Wee k 10 31.0 6- 06.0 6.20 21 Project formulation and Project Planning Literature Review Methodolo gy Data Collection and Analysis Discussion of theresults Report writing Presentatio nofthe projectto theBoard of Directors 10
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References Books and journals Alaoui, M.D. and Cova, V., 2021. La distance psychologique comme outil actionnable par les managers.Recherche et Applications en Marketing (French Edition), p.25. Brusselaers, N., Mommens, K. and Macharis, C., 2021. Building Bridges: A Participatory Stakeholder Framework for Sustainable Urban Construction Logistics. Sustainability 2021, 13, 2678. Dube, C., 2021. The Role of Competition Reforms in Unlocking International Trade: Evidence from Africa’s Proposed Tripartite Free Trade Area.The Antitrust Bulletin,66(2), pp.252-275. Garcia, C. and Martinez, J.L., 2021.Pratiquer le marketing en 10 cas d'entreprises: Renault, La Box des Chefs, Lacoste..(Vol. 1). Dunod. Hong, D., 2021.An analysis of UK copyright and design laws on 3D printing and product design (Doctoral dissertation, Bournemouth University). Keskinen, P., Samuel, M., Afrikaneer, H. and Winschiers-Theophilus, H., 2021, March. A community-initiatedwebsitedevelopmentproject:promotingaSancommunity campsiteinitiative.In3rdAfricanHuman-ComputerInteractionConference: Inclusiveness and Empowerment(pp. 1-11). Leeman, J., 2021.Export Planning: A 10-step approach--. BoD–Books on Demand. Meotto, M., 2021. Implications of COVID-19 on fast-moving consumer goods and electronics supply chains: a systematic review of secondary materials. Mustafa, M. H., 2021. Cultural Heritage: A Tourism Product of Egypt under Risk.Journal of Environmental Management and Tourism (JEMT),12(01 (49)), pp.243-257. Otermin Pagola, J., 2021. Nola egokitu enpresen Marketina ekonomia zirkularrera?. Pullman, M. and Wu, Z., 2021.Food Supply Chain Management: Building a Sustainable Future. Routledge. Shucksmith, M and et. al., 2021. Rural Lives: Understanding financial hardship and vulnerability in rural areas. THEVOICEOFAMCHAMHUNGA, R., 2021. 6How AmCham.Policy,2021. YOLCU, Ö., Covid-19 Küresel Salgın Döneminde Cinemaximum Sinema Salonlarının Twitter Kullanımı Üzerine Betimsel Bir Analiz.Connectist: Istanbul University Journal of Communication Sciences, (60), pp.241-280. Zschiesche, A. and Errichiello, O., 2021.Reality in Branding: The Rules of European Brand Management in 50 Answers. BoD–Books on Demand. 12