This assignment focuses on analyzing The Iconic's digital marketing strategy. It delves into their website design, user experience, market segmentation approaches (geographical, demographic, psychographic/behavioral), and provides insights into how they effectively leverage digital channels to engage customers.
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DIGITAL MARKETING (MKT302)1 Group analysis developing a digital marketing strategy Student name Address Date
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DIGITAL MARKETING (MKT302)2 Iconic digital marketing strategies The Iconic is the largest online retailing organization in Australia which was started in 2011. In their homepage website, things have been made easier as there are options that guide their customers to the areas that are relevant to them such as women wear and men wear choices. These options reorient the customers to a particular gender homepage once you have chosen your sex. Using advancedeye-catching maps and analytical sales measurements iconic seems to predict that shoes are popular with men hence they are prioritized in the males’ first banner. Other gender-based homepages give unique offers, advertise new products and latest trends (Cialdini, 2016). The category page allows the visitors to suspend all the products until you precisely find what you are looking for. All category pages have a line of bestsellers' products within a particular category and are allowed go through them each at a time. The Iconic has the ability to distinguish products by price, alphabetical, and numerical order, exhibiting more than 100 products in one page before loading into another page(Halloran, 2014). The product page contains features such as size, color, product details, delivery cost and returns policies.at the iconic shopping cart, products are presented in the best light, where payment alternatives are seen, live chat options for guidance, stating of main benefits and a customer can also put a product into a wish record instead of buying it. The iconic website was developed flexibly even for mobile users, they also have a mobile application for a smartphone which is more spontaneous, with minimal cutters and better shopping experience(Doctoroff, 2014). Market Segmentation
DIGITAL MARKETING (MKT302)3 Segmentation of markets is a process through which customers are grouped in different domains according to their abilities, needs and another set of bases, such as age, sex, interests, and social factors. Various types of market segmentation include the following Geographical Segmentation Under this segmentation, customers are grouped according to their geographical locations. This is because people at different regions are said to have different needs and wants. Demographic segmentation Classification under demographic segmentation is based on age, economic activities, cultural practices such as marriages and family setups, nationality, and other variables. Psychographic/ behavioral segmentation Psychographic segmentation considers consumers’ conduct, attitude and lifestyles while in behavioral segment classifications are based on customers that are aware of the product, those that have never heard of the product, those who have used, those that can afford the product, those using the product for the first time and many others(Tynan & Drayton, 2010). References
DIGITAL MARKETING (MKT302)4 Cialdini, R. B., 2016.Pre-suasion: A Revolutionary Way to Influence and Persuade.s.l.:Simon & Schuster. Doctoroff, T., 2014.Twitter is Not a Strategy: Rediscovering the Art of Brand Marketing.s.l.: St. Martin's Press. Halloran, T., 2014.Romancing the Brand: How Brands Create Strong, Intimate Relationships with Consumers.s.l.: John Wiley & Sons. Tynan, A. C. & Drayton, J., 2010. Market segmentation.Journal of Marketing Management, Volume 31(Issue 3), pp. Pages 301-335 .