This presentation discusses digital marketing strategy, digital communication strategy, and reviews the digital marketing examples of Starbucks and Spotify. It also covers the promotional and marketing mix and effectiveness of campaigns. References are included.
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Digital Marketing Strategy – Assessment 2
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Table of Content Introduction Digital Marketing Strategy Digital communication strategy Starbucks Campaign Spotify Campaign Promotion and communication mix Rank Conclusion References
Introduction In this modern world most of the consumers are dependent on the digital means for their daily needs which increases the trend of digital marketing in the market. Marketing is an essential function of every organization which helps them to attract more customers towards their products and services. Digital marketing helps the organization to use internet so that they can attract their customers towards their goods and services and expand your business globally with the help of internet.
DigitalMarketing Digital marketing refers to the promotion of goods and services with the help of digital channels like websites email social media mobile applications search engines and many more. Advertising with the help of these channels helps an organization to communicate with a large customer base with more reaction of consumers on the products and services.
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DigitalMarketingstrategy Digital marketing strategy refers to a strategic plan of an organization related to the marketing of their products and services through digital channels in order to achieve the appropriate and specific goals and objectives of business. Thedigitalmarketingstrategyalsohelpsanorganizationtoenhancetheir relationship with the customers by providing them their feedback related to the products and services and also enhance their revenues. In order to make an effective strategy for digital marketing it is essential for the organization to make a proper research regarding the online channels which are most visited by the consumers and find out several types of online channels that are owned earned or paid media
Continue……….. Some of the tools which are used in digital marketing strategies are mentioned below: Search Engine Optimisation (SEO) Pay-per-click (PPC) Content marketing Email marketing Social media marketing Voice Search Optimisation Video marketing
Digital communication strategy Digital communication strategy refers to the strategic plan of an organization to establish communication between various people all over the world with the help of online channels. Digitalcommunicationprovidesanopportunitytotheorganizationsto communicate with their clients in order to get feedback for their products and services and increase awareness about their business all over the world. It is beneficial to use digital channels to communicate with the clients as it is a cost effective method for the company and also helps the company to reach global customers by increasing the inbound traffic in the organization.
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Review the digital marketing examples There are several organizations in the market which are using digital marketing platform to communicate with their customers and attract them towards their brains. The examples of two major brands can be discussed for their digital marketing campaign to understand the importance of this campaign to communicate with the customers are Starbucks and Spotify. Starbucks provides coffee to their customers on the other hand Spotify music to make them relax in their daily life.
1.Starbucks Campaign The various essentials of Starbucks digital marketing campaign are given below: Target Customers: The target customers of the company are the youngsters as well as adults who are coffee lovers. The Goals - The goal of the organisation is to improve their sales as well as reach of customers towards their coffee and other products offered by the company.. Message: The message of Starbucks is to have a relaxed and chill time with friends make lifelong memories with them. Media Methods The Company use social media marketing in order to promote their products and services and among so many tools of social media the company uses Facebook.
2.Spotify Campaign Spotify is a music company who provides varieties of music to their listeners. Target Customers: The target customers of Spotify all types of listeners off the market all over the world who loves to listen music in their free time. The Goals:The goal of Spotify is to provide effective music facilities to their customers in order to more premium members in their company. Message:The message which has been provided by Spotify is that they have music for everyone on their application. Media Methods: There are several media channels used in the digital marketing campaign and in order to launch their marketing campaign Spotify uses Instagram the most.
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Promotional and marketing mix Marketing mix provides essential elements of an organization on which an organization should focus in order to produce their marketing strategy in case of digital marketing campaign the company should also use the elements of marketing mix that are product price place and promotion which are discussed below for both Starbucks and Spotify. Product -Starbucks provides effective cafeterias to their customers with high quality coffee and other products so that customers are able to have fun with their friends whereas Spotify provides music to their customers which can also be used by Starbucks and their cafes to provide a good environment to their customers. Both the organizations are concerned with the quality of their products.
Continue……….. Price -Starbucks as premium pricing policies in which they provide their products at premium prices to their customers which shows that the company offers a branded products and their offers provided on their products help them to have competitive advantage in the market. Place -Place refers to the distribution channel and the availability of Starbucks stores all over the world provides them a large distribution channel in international market. Promotion-Promotionisthebestwaytoattract customers and shows an effective marketing strategy of the company.
Effectiveness and Rank It is seen that the campaign of Spotify was more successful. SpotifyStarbucks Followers: 1.1 million 1 million Likes/ interests: 0.8 million Shares: 0.5 million Followers: 1 million Likes/ interests: 0.7 million Shares: 0.55 million
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Conclusion The above discussion helps to conclude that digital marketing campaign is an effective tool for an organization to achieve growth in the market. The examples of Starbucks and Spotify helps to analyze the effective use of marketing campaigns with the help of Facebook and Instagram which helps both the companies to get a brand image in the market. This study also helps us to analyze the marketing mix of both the companies in effective manner so that they can have an idea to create an effective marketing campaign for the organization.
References Chaffey, D. and Smith, P.R., 2017.Digital marketing excellence: planning, optimizing and integrating online marketing. Routledge. Purwanti, Y., 2021. The Influence Of Digital Marketing & Innovasion On The School Performance.TurkishJournalofComputerandMathematicsEducation (TURCOMAT),12(7), pp.118-127. Serohina,N.,Petryshchenko,N.andAndrlic,B.,2019.Digitalmarketingin hotels.МАРКЕТИНГ І ЦИФРОВІ ТЕХНОЛОГІЇ,3(3),pp.35-42.